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Jobs in Egmore, Chennai Region
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Premier Fitness
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Telecalling Executive

Telecalling Executive

Premier Fitness

1 - 31 years

0 Lacs

Egmore, Chennai Region

Posted:1 month ago| Platform: Apna logo

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Skills Required

service report communication engineering networks

Work Mode

Remote

Job Type

Full Time

Job Description

Answer Patient Calls Attend incoming calls and give correct information about tests, timings, and home collection. Make Follow-up Calls Call patients for appointment confirmation, reminders, and feedback. Booking Appointments Help patients book lab tests or home sample collection. Handle Patient Queries Solve basic questions and complaints politely. Escalate issues if needed. Maintain Records Enter call details and patient information in the system properly. Coordinate with Lab Team Inform sample collection or front office team about patient requests or changes. Feedback Collection Call patients after service to take feedback and report issues to the concerned team. Maintain Good Communication Talk politely, clearly, and maintain patient privacy at all times.

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Telecalling Executive