Tele Caller Executive

Job Title: Telecaller (Female – Inbound & Outbound)
Location: Phase 8 , Mohali
Job Type: Full-Time (On-site)
Experience: Minimum 6 Months
Language: Fluent in English (Mandatory) and Hindi
Salary: ₹10,000 – ₹30,000 per month + Incentives

Job Overview

We are looking for a confident and dedicated female Telecaller to join our team.

The ideal candidate will be responsible for handling both inbound and outbound calls, managing customer interactions with professionalism, and promoting our products and services effectively.

Key Responsibilities

• Handle inbound calls, address customer inquiries, and provide accurate information about our services/products.
• Make outbound calls to prospective and existing customers to generate leads and follow up on previous interactions.
• Maintain updated and detailed records of customer communications
• Collaborate with internal teams to resolve customer issues promptly.
• Meet daily, weekly, and monthly targets and quality benchmarks .
• Ensure a courteous, respectful, and professional communication style at all times.

Required Skills & Qualifications

• Minimum 6 months of experience in telecalling, customer service, or a similar role.
• Fluency in English is mandatory and Hindi is required.
• Excellent communication and interpersonal skills.
• Polished and professional phone etiquette with a customer-centric approach.
• Ability to multitask, prioritize, and work in a fast-paced environment.
• Proficiency in using basic computer applications and CRM tools.

Job Benefits

• Competitive salary with performance bonuses and incentives
• Cell phone
• In-office meals/food benefits
• Growth and learning opportunities within the organization

Schedule: Day Shift (Full-time, On-site)
Work Location: Phase 8 , Mohali

How to Apply:
Whatsap CV on 9915578847

Job Type: Full-time

Pay: ₹10,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Language:

• English (Required)

Work Location: In person