tele caller

Company Description

DeePet Services is a team of professional pet care specialists dedicated to treating pets like family. We offer a range of services including at-home vet services, pet grooming, vaccination, dog training, dog boarding, and on-call veterinary care. Delivering exceptional care to ensure your pet's happiness and health is our top priority. Our services are available across Delhi NCR.

Role Description

This is a full-time on-site role for a Tele Caller located in Gurugram. The Tele Caller will be responsible for handling inbound and outbound calls, providing information regarding our pet care services, scheduling appointments, addressing customer inquiries, and ensuring a seamless customer experience. The role also involves maintaining accurate records of each call in our database and following up on customer queries.

Please share your CV on 8059443500 or deepetservices1@gmail.com

Qualifications

• Strong communication and interpersonal skills
• Experience in customer service and handling phone calls
• Ability to multitask and manage time effectively
• Basic computer literacy and proficiency in data entry
• Empathy and understanding towards pet owners and their needs
• Ability to work in a team and contribute positively to team dynamics
• Fluency in Hindi and English is a plus
• Previous experience in the pet care industry is a plus