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12.0 - 15.0 years
14 - 17 Lacs
Sonipat, India
Work from Office
The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage
Posted 1 week ago
12.0 - 15.0 years
14 - 17 Lacs
Meerut, India
Work from Office
The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage
Posted 1 week ago
12.0 - 15.0 years
14 - 17 Lacs
Hapur, India
Work from Office
The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage
Posted 1 week ago
12.0 - 15.0 years
14 - 17 Lacs
Gurugram, India
Work from Office
The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage
Posted 1 week ago
12.0 - 15.0 years
14 - 17 Lacs
Faridabad, India
Work from Office
The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage
Posted 1 week ago
12.0 - 15.0 years
14 - 17 Lacs
Ghaziabad, India
Work from Office
The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage
Posted 1 week ago
12.0 - 15.0 years
14 - 17 Lacs
India, Greater Noida
Work from Office
The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage
Posted 1 week ago
12.0 - 15.0 years
14 - 17 Lacs
Noida, India
Work from Office
The KYC Lifecycle Team performs detailed KYC checks on new and existing clients to fulfil KYC & AML regulatory requirements in multiple jurisdictions, allowing our clients to engage in a risk compliant manner. This role will include the understanding of KYC lifecycle and manage complete KYC process. In this role you will be liaising with our clients, front and middle office staff to obtain KYC documentation of existing customers as part of reviews, interfacing with internal stakeholders on any KYC lifecycle related queries and conducting research clients to obtain KYC data from public sources. You will also be screening entity names against sanctions, adverse news and politically exposed person, provide disposition and escalate due diligence findings to Financial Crimes Compliance The ideal candidate should possess strong business understanding of finance industry with special focus on KYC lifecycle, AML, periodic review, and remediation. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high quality standards and superior service levels. He/she should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/she should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC Lifecycle Support Establish delivery strategies, policies, and procedures for various KYC programs. Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively. Analyze complex ideas or proposals and build a range of meaningful recommendations. Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations. Address sub-standard work or work that does not meet the firm's/client's expectations. Use data and insights to inform conclusions and support process improvement and decision-making across KYC programs at eClerx. Develop a point of view on key global trends and regulations, and how they impact clients. In addition, engages with the product and function coverage teams to develop and apply eClerxs KYC technology solutions and automation to meet the process, product, and customer needs. KYC- Associate Program Manager Responsibilities- Operations Management To manage a large and diverse team of KYC Analysts and Team Leaders working towards pre-defined targets Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines, encourage and motivate advisors, develop agent skill sets and manage personal development goals for the agents. Assist the VP in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership. Optimize KYC processes to reduce cycle time and manual effort, improve client experiences, and realize cost savings. Providing advice to First line of Business, KYC Operations Unit to ensure compliance with applicable regulatory requirements to FCC policies and procedures. Reviewing Enhanced Due Diligence (EDD) escalations for onboarding and periodic reviews of prospective and existing higher-risk FI clients to identify issues presenting potential legal, regulatory, AML, sanctions, or reputational risk, primarily utilizing publicly available data sources, vendor reports and reviewing client KYC documentation Updating, drafting, and implementing applicable Internal procedures to comply with the Global Standards, including the Country KYC/ CDD procedures Supporting any ad hoc project uplift/implementation of initiatives relating to KYC customers but limited to KYC system implementation. Interacting within wider Business Units for the implementation of policies and procedures; execute oversight function to monitor; and provide training to employees Proactive management of client escalations, issues and other items that require special handling related to KYC record completions Managing/attending various Company & Client level working groups or forums that monitor and provide oversight to key AML risk. Qualifications 12-15 years of experience in KYC/AML, with experience in handling a team of minimum of 70 team members KYC domain specialist with BPO/Consulting/Captive experience working with global banking customers (Capital Markets/Global Markets/Wholesale banking preferred) Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times Self-starter and Self-motivated player able to define, structure and prioritise work for self (and team as may be applicable), but also has the flexibility to change priorities Ability to assimilate new information and quickly adapt to new environment Strong ability to communicate effectively at all levels of the organization including front office individuals, skilled at diplomatically breaking down barriers and obstacles Detailed oriented, analytical, inquisitive and apply sound judgements Proficiency in PowerPoint and Excel, and experience in global external database Industry related certification (e.g., CAMS or ICA Diploma) will be an added advantage
Posted 1 week ago
3.0 - 6.0 years
5 - 10 Lacs
Chennai
Work from Office
Job_Description":" About The Company: iLink Digital is a Global Software Solution Provider and Systems Integrator, delivers next-generation technology solutions to help clients solve complex business challenges, improve organizational effectiveness, increase business productivity, realize sustainable enterprise value and transform your business inside-out. iLink integrates software systems and develops custom applications, components, and frameworks on the latest platforms for IT departments, commercial accounts, application services providers (ASP) and independent software vendors (ISV). iLink solutions are used in a broad range of industries and functions, including healthcare, telecom, government, oil and gas, education, and life sciences. iLink expertise includes Cloud Computing & Application Modernization, Data Management & Analytics, Enterprise Mobility, Portal, collaboration & Social Employee Engagement, Embedded Systems and User Experience design etc. . Requirements We are looking Java21 Microservices Spring Boot Maven PostgreSQL DB Benefits Competitive salaries Medical Insurance Employee Referral Bonuses Performance Based Bonuses Flexible Work Options & Fun Culture Robust Learning & Development Programs In-House Technology Training
Posted 1 week ago
8.0 - 10.0 years
30 - 37 Lacs
Bengaluru
Work from Office
Job Title: Global Head of Digital Technology Solutions Schedule: Full-time Job: Research/Development Function: Global R&D, Digital & Partnerships R&D (DRD) Location: Unilever R&D Bangalore Terms: Local Reports to : Global Head of Digital & Partnerships R&D ABOUT UNILEVER Established over 100 years ago, we are one of the world s largest consumer goods companies. We are known for our great brands and our belief that doing business the right way drives superior performance. We believe that the winning businesses of tomorrow will be those which anticipate and respond to the huge changes shaping people s lives across the world. Unilever s global R&D spans six innovation centres and twelve regional hubs, employing over 5,000 experts, including 500+ PhDs. It drives breakthrough science in microbiome research, biotechnology, and sustainable packaging. With 20,000+ patents, Unilever transforms cutting-edge discoveries into scalable innovations that enhance lives and protect the planet Background & Purpose of the Role The role sits within the Digital & Partnerships R&D Leadership Team. The team s mission is to enable the digital transformation of Unilever R&D, resulting in innovation superiority and business value for each Business Group (BG). This is achieved through: Acceleration of discovery Increased speed of innovation Higher operational efficiency The key components of deliveries from this team are to agree Investment priorities for cross-Business Group Digital Capex (ITIB), develop and deliver cross-Business Group digital capabilities and ensure adoption across target groups in collaboration with R&D Business Group teams. The Global Head of Digital Technology Solutions in D&P R&D will play a pivotal role in the digital R&D transformation and will be a critical contributor to Unilever s wider Digital Transformation ambitions. The preferred candidate must have a good understanding of R&D business processes: from insight-to-shelf innovation with a particular focus on product design and deployment in the markets. The Digital Technology Solutions team is responsible for the core R&D product data processes and the systems that support these. The key accountabilities of the role can be clustered into 3 groups: 1. R&D Product Data Management: R&D product data drives the day-to-day operations at Unilever e.g. Bills of Material for SC planning, manufacturing instructions for make, label data for customers and customer channels, specifications for Procurement. At the heart of this is the Unilever PLM system and its tight integration with Unilever s business operations. 2. Compliance by Design: Ensuring every product is both, regulatory compliant and guaranteed safe for people and planet by designing and managing the tools required by R&D teams. 3. Cross Functional Integration: R&D Product Data is tightly integrated with Unilever s business operations, master data management and corporate reporting systems. As a consequence, the Digital Technology Solutions team in D&P is an essential partner in many of Unilever s digital transformation programmes. Key Accountabilities Digital Strategy & Roadmap: Define and execute the 3 -year digital roadmap strategy for R&D for core R&D systems that is aligned with both Unilever s enterprise priorities and the Business Group R&D teams digital innovation needs. Develop the business cases for the programmes and projects that drive the execution. Lead the development, release and enhancements of core R&D digital platforms (e.g., PLM, and related core systems), ensuring they are scalable, user-centric, and future-ready. Partner with R&D Business Group and Business Unit teams, x-functional process and digital leads to ensure that Core Systems and Compliance programme delivery has maximum positive impact on R&D and beyond. Drive a digital/data-first culture with a clear governance model around core R&D product data processes and standardization. Ensure the change management and training programme across R&D core product data processes improves rate of adoption, quality of outcomes and accelerates return on investment Lead, manage and inspire and sustain a diverse R&D Digital Technology team across multiple geographies, instilling a culture of high performance and collaboration Key Skills & Experience Proven experience (10+ years) in digital transformation, product management, or IT leadership roles, preferably in R&D or adjacent function and an FMCG environment. Deep understanding of foundational digital technologies (incl. AI) and how they can be leveraged in an R&D context to enable higher levels of operational agility and speed. Track record of delivering complex projects underpinned by Digital Technology and an ability to talk confidently with IT and delivery partners. Understanding of Product Data management and best practices and downstream value creation. Working knowledge of the end-to-end innovation business process for FMCG, with a deeper understanding of the R&D related activities. Education & Qualifications Degree in Science and Engineering, or STEM Key Interfaces Digital & Partnerships Heads R&D Business Group Leadership Teams (Business Group and Business Unit) R&D functional leaders e.g. Global Processing, CTI, Claims, Packaging development R&D Pack Excellence Safety, Environmental and Regulatory Science (SERS) R&D Global Digital & Technology Functional Process Leads: procurement, planning, manufacturing, quality, artwork customer development, master data, and corporate reporting Technology partners: e.g. vendor partners such as SAP, Siemens, Veeva, Microsoft etc and integration partners, e.g. Accenture, CapGemini, InfoSys etc Competencies Strategic Thinking: Sees the big picture and connects digital initiatives to long-term business goals. Collaboration: Builds strong relationships across functions and geographies. Bias for Action: Drives progress with urgency and resilience. Devising solutions with creativity, courage and pragmatism Demonstrated ability to lead cross-functional, cross-cultural teams and manage complex stakeholder landscapes. An agile decision maker, with strong storytelling skills, demonstrated influencing, and change management skills. Strong business acumen and ability to link digital initiatives to business outcomes. Consumer & Customer Focus: Designs solutions with end-user needs at the core. Accountability & Ownership: Takes responsibility for outcomes and delivers with excellence. Learning Agility: Continuously seeks new knowledge and adapts to change. Behaviours Care Deeply - Has emotional intelligence to challenge with positive tension, yet openness to take feedback, and drive performance with care. This role is exposed to tremendous and varying pressure as it links directly to human behavioural change, the incumbent has an emotional intelligence and toughness and creates an atmosphere of psychological safety for the challenges to be addresses in a mature and factual way Focus on What Counts - Generates intensity and focus to motivate people to deliver fewer, bigger things to conclusion with speed and agility. Prioritize ruthlessly, say No as often as ;yes , own outcomes from the ITIB, without diluting support, be able to triage new asks . Ensure Programme Leads speak with same voice and are empowered to make choices Stay Three Steps Ahead - Think Big, simplify and commit to making it happen and leading, shaping and disruptive thinking Deliver with Excellence - Takes personal responsibility and accountability for developing breakthrough solutions and pride in execution What May Be a Typical Day In The Life for a Digital Tech Solutions Look Like? Your week begins with strategic alignment reviewing builds and enhancements as per ITIB plans, already synced with global Digital Business Group R&D leads. You often lead or join steering committees, where you evaluate progress on foundational platforms and innovation pipelines in the core systems managed by your team, equally joining steercoms across functions to ensure fidelity of R&D product data required for operations. Often the week begins with focusing on the high priority programmes, for example, Artwork Automation or Digital Thread. These high priority programmes are cross function, involve complex interfaces and architectures and fragmented processes and ecosystem engagements. The early part of the week always ends with decisions and actions including stoppage of some workstreams Midweek is a blend of deep dives and decision-making. You might host sessions with product owners and architects to assess solution maturity, prioritize capability builds, or refine the digital thread strategy. You also engage with external partners and vendors, balancing innovation with enterprise readiness. As you are a Change Maker, you are often ready to go the extra mile, to work within vario us Business Group- Business Units and help drive adoption of digital tools or unearth blockers . As a change maker, emotional toughness is key behavioural trait, and often you need to listen in to sharp criticisms from users. Be a business partner and yet, own your role as a R&D expert. Pragmatic - leverage the data we already have, and yet are not afraid to experiment to try (and yes, fail). Focus on the goal and impact of what you do - not only on process and support your teams. By Thursday, your focus shifts to people and performance mentoring programme leaders, reviewing team structures, and aligning talent with evolving digital needs. You often collaborate with peers to drive cross-functional synergies. Fridays are for reflection and foresight. You review dashboards, prep for leadership updates, and shape narratives for upcoming forums. You also carve out time to explore the merging space for BG R&D i.e new B&W formats, and imagineering potential Data/Tech/People to deliver these ambitions or explore emerging tech instrument integrations for Smart Labs, native AI services or new Change organizational constructs. Some other tasks may be Engage with R&D category teams to understand business needs and translate them into digital solutions. Assess new or novel needs for newly acquired brands Monitor user adoption, and ROI; continuously improve based on feedback and analytics. Contribute to the PLM CAB or Design authority meets Our commitment to Equality, Diversity & Inclusion Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
Posted 1 week ago
2.0 - 5.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Job Title Clinical Specialist IGTs Job Description Job title: As a Clinical Application Specialist, you will be the vital link between our innovative healthcare technology solutions and the clinical teams who use them every day. You will represent the clinical user in development and introduction of winning propositions for the market of Image Guided Therapy Systems, enabling our customers to deliver the best possible patient care at optimal economical value while performing minimal invasive cardiovascular procedures. By working in close alignment with customers and internal stakeholders, you will strive to continuously improve our integral offerings. Your role: Participate in development of new functionality. Define and guard the user requirements for the products and solutions and provide ongoing and actionable feedback to continuously improve our offering. Contribute to testing, evaluation and validation of new functionality in the clinical context, in house or with customers in the field. Develop, together with education specialists, clinical education programs for customers and application specialists on the clinical value and use of our solutions. Deliver content for marketing materials and training materials for sales, related to the clinical value proposition and utilization of our solutions Deliver product demonstrations to customers. Youre the right fit if: (4 x bullets max) Clinical background (e.g., nursing, radiology, biomedical engineering) with experience or strong interest in Image Guided Therapy Proven affinity with the healthcare industry and with experience in similar role in the Healthcare industry (Imaging Equipment or Devices) Strong analytical skills and ability to deliver in a complex environment (high-end technology, highly professional customers, and global scope). Hands on person with ability to think creatively and pragmatically. Strong interpersonal and communication skills to interact with customers and multidisciplinary teams. Affinity to work in a global environment & willingness to travel to clinical sites if needed. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company s facilities. Field roles are most effectively done outside of the company s main facilities, generally at the customers or suppliers locations. Indicate if this role is an office/field/onsite role. If you re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here . #LI-PHILIPS
Posted 1 week ago
2.0 - 7.0 years
4 - 10 Lacs
Vijayawada, Bengaluru
Work from Office
Position Summary: Administers and operates the organizations warehouses, including processing, packaging and storage of supplies, materials and equipment. Accounts for all materials and supplies; audits goods received into warehouse. Oversees receipt, storage and shipment of materials, and related reporting in accordance with established procedures. Prepares and coordinates schedules for shipping and receiving materials to control the flow of goods and regulate warehouse space. Ensures the effectiveness of operating procedures, space utilization, and maintenance and protection of facilities and equipment. What you bring to the role: Established and productive individual contributor. Works under moderate supervision. Problems faced are typically routine, but may at times require interpretation or deviation from standard procedures. Makes minor adjustments to working methods. Communicates information that requires explanation or interpretation. Provides administrative or technical support at an intermediate level. Still gaining or have attained full proficiency in their specific area of discipline. Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice. Works under moderate supervision. May seek the advice of senior personnel in the functional area. Normally follows established procedures on routine work, requires instructions only on new assignments. High School Diploma or equivalent, 2 year degree preferred. 3 years of general experience or 2 years functional experience. Applies acquired job skills and company policies and procedures to complete assigned tasks.
Posted 1 week ago
1.0 - 2.0 years
7 - 8 Lacs
Mumbai
Work from Office
Work Location - Aurangabad, India Job Summary AMETEK SPECTRO, a business unit of AMETEK Inc, is one of the worldwide leading suppliers of analytical instruments, employing optical emission (stationary and mobile Arc/Spark OES, ICP-OES) and X-ray fluorescence spectrometry (XRF) technology, used for the elemental analysis of materials in industry, research and academia. AMETEK SPECTRO is a preferred technology partner for customers across India, for more than 40 years with our advanced technology as well as our dedicated service network which is the largest in our industry providing world class support to our customers. As Service Engineer, you will be responsible for the complete Customer Experience - right from the smooth installation of instruments, to training of users, to providing in-warranty support as well as post-warranty solutions (preventive and breakdown maintenance services) throughout the life of the instrument. You will also be responsible for commercial activities related to maintenance contracts, spares & consumables supplies. You will follow the company values, business ethics, compliance and processes. Required Skills Technical: You are a Solutions oriented person with enthusiasm to face technical challenges, to diagnose & solve problems and continuously improve customer satisfaction. Communication: You are proactive in communicating with all customer stakeholders to schedule & execute service visits with punctuality. You also easily connect with internal colleagues and factory team with a sense of urgency to resolve issues. You are committed to attending breakdowns complaints even during off work hours and provide prompt responses, offer support remotely as and when required. You are extremely professional & courteous with your verbal and written communication. You have experience with basic email software, excel. You are a self-motivated technologist, with passion to travel widely, ability to work alone. You are interested in continuous learning and self-development to improve your technical skills and keen to attend all the training programs you are nominated to attend. Desired Skills Multi-tasking & Negotiation skills are preferred. The role requires working inside industrial manufacturing sites including shifting and lifting instrument. Travel is mainly within West region (Maharashtra, Gujarat, Madhya Pradesh) but you may also require to travel anywhere across India as and when required and to factory in Germany for training as and when nominated. Experience Level Min 1 to 2 years of prior service experience with any industrial analytical technology provider is preferred. Educational Qualification Graduate or Diploma Engineer - Electronics / Electrical / Instrumentation
Posted 1 week ago
0.0 - 1.0 years
2 - 3 Lacs
Bengaluru
Work from Office
. BASIC INFORMATION ON THE POSITION Position Name Trainee - Testing Mandatory/Required Skills & Location Location Mandatory/Required Skills PURPOSE OF THE ROLE This role is responsible for understanding functional requirements, test cases & execute test cases, log & retest defects. Overall responsible for testing the application modules assigned and ensure quality test deliverables. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Understand the application functionalities & requirements Understand Test Scenarios, Test cases & request Test Data as needed Execute Test cases, log & retest defects. Report testing status Adhere to SLK and Project related processes, Security guidelines, process related activities etc Participate in all the L&D mandatory trainings of 6 days minimum per year. EDUCATION QUALIFICATION BE/B.Tech/ME/M.Tech/MCA/MSc Trained in Testing (preferably) MINIMUM EXPERIENCE REQUIRED None. Trained in Testing (preferably) DOMAIN/ FUNCTIONAL SKILLS Testing Principles, HP QC knowledge is desirable.
Posted 1 week ago
3.0 - 8.0 years
5 - 9 Lacs
Pune
Work from Office
Project Role : Advanced Application Engineer Project Role Description : Develop innovative technology solutions for emerging industries and products. Interpret system requirements into design specifications. Must have skills : React Native Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Advanced Application Engineer, you will engage in the development of innovative technology solutions tailored for emerging industries and products. Your typical day will involve interpreting system requirements and translating them into detailed design specifications, ensuring that the solutions meet both functional and technical requirements. You will collaborate with cross-functional teams to drive projects from conception through to implementation, contributing to the advancement of technology in a dynamic environment. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of new features and functionalities.- Collaborate with team members to troubleshoot and resolve technical issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in React Native.- Good To Have Skills: Experience with mobile application development frameworks.- Strong understanding of JavaScript and its frameworks.- Familiarity with RESTful APIs and integration with backend services.- Experience with version control systems such as Git. Additional Information:- The candidate should have minimum 3 years of experience in React Native.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
15.0 - 20.0 years
1 - 5 Lacs
Pune
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Firewall Architecture Good to have skills : Network Security OperationsMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of both production and development systems and software products. Your typical day will involve providing assistance for configured services across various platforms, ensuring that all systems operate smoothly within established models and processes. You will be responsible for troubleshooting hardware and software issues, implementing technology solutions at the operating system level, and addressing both basic and intermediate level challenges that arise in server and network areas. Your role will require a proactive approach to problem-solving and collaboration with various teams to ensure optimal performance of the systems you support. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their technical skills.- Monitor system performance and implement improvements to enhance efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Firewall Architecture.- Good To Have Skills: Experience with Network Security Operations.- Strong understanding of network protocols and security measures.- Experience in troubleshooting network and server issues.- Familiarity with various operating systems and their configurations.- Ability to implement and manage firewall policies and rules. Additional Information:- The candidate should have minimum 5 years of experience in Firewall Architecture.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
12.0 - 15.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Project Role : Advanced Application Engineer Project Role Description : Develop innovative technology solutions for emerging industries and products. Interpret system requirements into design specifications. Must have skills : System Integration Delivery Management Good to have skills : Tech Solution ArchitectureMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Advanced Application Engineer, you will utilize modular architectures and next-generation integration techniques to provide vision to Application Development Teams. Your typical day will involve collaborating with various teams, fostering an Agile mindset, and creating value across projects of diverse scopes and scales. You will engage in strategic discussions, ensuring that the integration processes align with the cloud-first and mobile-first approach, ultimately driving innovation and efficiency in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate knowledge sharing and best practices among team members.- Monitor project progress and ensure alignment with strategic goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in System Integration Delivery Management.- Experience with Tech Solution Architecture.- Strong understanding of modular architecture principles.- Familiarity with Agile methodologies and practices.- Ability to manage cross-functional teams effectively. Additional Information:- The candidate should have minimum 12 years of experience in System Integration Delivery Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
15.0 - 20.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Project Role : Advanced Application Engineer Project Role Description : Develop innovative technology solutions for emerging industries and products. Interpret system requirements into design specifications. Must have skills : React Native Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Advanced Application Engineer, you will develop innovative technology solutions for emerging industries and products. Your typical day will involve interpreting system requirements into design specifications, collaborating with various teams to ensure that the solutions meet the needs of the stakeholders, and continuously seeking ways to enhance the technology offerings. You will engage in problem-solving activities, ensuring that the solutions are not only effective but also scalable and sustainable in the long term. Your role will require a blend of creativity and technical expertise to drive projects forward and deliver high-quality results. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Mentor junior professionals to foster their growth and development. Professional & Technical Skills: - Must To Have Skills: Proficiency in React Native.- Good To Have Skills: Experience with mobile application development frameworks.- Strong understanding of JavaScript and its frameworks.- Experience with RESTful APIs and integration.- Familiarity with version control systems such as Git. Additional Information:- The candidate should have minimum 5 years of experience in React Native.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
3.0 - 8.0 years
1 - 5 Lacs
Pune
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Firewall Architecture Good to have skills : Network Security OperationsMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in a variety of tasks that ensure the smooth operation of production and development systems. Your typical day will involve providing technical support and maintenance for software products and configured services across multiple platforms. You will work both remotely and onsite, addressing hardware and software issues while implementing technology solutions at the operating system level. Your role will also include troubleshooting basic and intermediate level problems, ensuring that all systems function optimally and meet operational standards. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of technical processes and procedures to enhance team knowledge.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Firewall Architecture.- Good To Have Skills: Experience with Network Security Operations.- Strong understanding of network protocols and security measures.- Experience in troubleshooting network and server issues.- Familiarity with various operating systems and their configurations. Additional Information:- The candidate should have minimum 3 years of experience in Firewall Architecture.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
15.0 - 20.0 years
1 - 5 Lacs
Pune
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : Network Security OperationsMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing hardware and software support, and implementing technology solutions across server and network areas. You will work both remotely and onsite, ensuring that configured services operate smoothly on various platforms while adhering to defined operating models and processes. Your role will also include troubleshooting at both basic and intermediate levels, contributing to the overall efficiency and reliability of the systems in place. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training sessions for junior team members to enhance their technical skills.- Monitor system performance and proactively identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Good To Have Skills: Experience with Network Security Operations.- Strong understanding of network protocols and architectures.- Experience with troubleshooting network connectivity issues.- Familiarity with server management and maintenance.- Knowledge of virtualization technologies and cloud services. Additional Information:- The candidate should have minimum 5 years of experience in Network Infrastructures.- This position is based in Pune.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 week ago
0.0 - 1.0 years
0 - 0 Lacs
Bareilly
Work from Office
Responsibilities: * Assist with AI platform development and implementation. * Collaborate on AI solution design and delivery. * Contribute to emerging tech research and adoption. * Stay updated on AI trends and best practices.
Posted 1 week ago
4.0 - 5.0 years
14 - 18 Lacs
Mumbai
Work from Office
Project description We are DXC Luxoft - an award-winning provider of technology solutions, dedicated to the Financial Services sector. Join our international team and become a member of our open minded, progressive and professional team of financial services consultants. In this role you will be working on projects for biggest investment banks in Europe. You will have a chance to grow your technical and soft skills, and build a thorough expertise in the Capital Markets industry. On top of attractive salary and benefits package, we will invest into your professional training, and allow you to grow your professional career. On this project you will be working on providing accounting requirements to the systems designed for UK legal entity. Responsibilities Identifying business requirements (user stories, gemba, prototyping, etc.) Analysis of AS IS processes, identification of gaps and areas for improvement Design of TO BE processes, analysis of requirements for their feasibility, consistency, etc. Preparation of functional specifications and use cases Configuration of business rules in systems Participation in system and integration testing, coordination of user testing Identifying problems and resolving project dependencies Skills Must have At least 4-5 years of overall working experience At least 2 years of experience with Calypso Knowledge of latest Calypso versions (v16 and v17), Technically proficient understanding of development processes, Experience in different phases of testing e.g. SIT, UAT, Regression, Performance, Previous experience testing using a batch scheduler e.g. Control-M an advantage, Database and SQL skills to write and execute queries, Experience of working in an Agile framework using tools such as JIRA, Experience of clearing, collateral management will be a differentiator. Understanding of test management tools such as Zephyr, Ability to read application logs and investigate test failures beneficial, Knowledge around industry standard back office processing Cash and Security Settlement, Swift reconciliation, and triparty statement (Swift), messages (confirmation, advices), Operation (Task Station), Corporate Action, Accounting (General Ledger, P&L Accounting, etc.). Nice to have PL/SQL (Oracle) , Preferable (Read or Debug Java code) Experience in AWS cloud is not a must but would be beneficial Experience on CATT (Calypso Automated Testing Tool) Other Languages EnglishB1 Intermediate Seniority Senior
Posted 1 week ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
About Plum Plum is an employee insurance and health benefits platform with a focus on simplifying health insurance access for modern organizations. In the rapidly evolving healthcare landscape in India, where healthcare costs are rising significantly faster than general inflation rates, a large portion of the population struggles to afford health insurance independently. Consequently, as many as 600 million Indians may have to rely on employer-sponsored insurance for their healthcare needs. Plum aims to provide top-tier insurance and healthcare services to 10 million lives by FY2030, in collaboration with caring companies. The company is supported by investors such as Tiger Global and Peak XV Partners. About the Role: As a Senior Product Manager responsible for the HR Experience pod, you will be tasked with setting the product vision, strategy, and overseeing the implementation of HR-focused solutions. Leading a team of product managers, your role involves driving the product lifecycle to deliver an intuitive and consumer-friendly experience that simplifies insurance and healthcare administration for businesses. With a user base comprising thousands of HR professionals, the goal is to provide a premium product that eases the burden on HR teams managing employee benefits. Key Responsibilities: - Develop and drive the strategic product roadmap by balancing customer needs, business objectives, and technical feasibility. - Establish and execute product processes and systems to ensure efficient performance management and reporting. - Collaborate with customers and stakeholders to uncover both explicit and underlying needs in the HR administration domain. - Work closely with Engineering teams to guarantee the delivery of scalable, high-quality software. - Define and monitor success metrics post-launch, integrating behavioral data and customer feedback. - Make informed strategic decisions across various domains, including insurance contracts and user experience, to facilitate team progress. - Create and review Product Requirement Documents (PRDs) for intricate features. - Lead and mentor a team of product managers, fostering a culture of innovation and high performance within the HR Experience pod. Requirements: - Possess 6+ years of product management experience, demonstrating success in B2B SaaS products. - Showcase a strong track record of leading and mentoring product teams effectively. - Demonstrate the ability to drive product strategy and execute on complex roadmaps. - Excel in stakeholder management and cross-functional leadership. - Exhibit strong analytical skills, including experience in testing product hypotheses and deriving insights. - Have a deep understanding of user experience principles and leveraging technology for creating intuitive solutions. - A Bachelor's degree in Computer Science, Engineering, or a related field is advantageous. Success Metrics: - Reduction in HR administrative overhead, as indicated by time saved on insurance-related tasks. - High adoption and engagement rates among HR users. - Decrease in unexpected feature requests during quarters. - Commercial success of HR-focused products. - Improvement in business retention or expansion metrics.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
You will be part of Tata Tele Business Services (TTBS), a leading enabler of connectivity and communication solutions for businesses in India. TTBS offers a wide range of services including connectivity, collaboration, cloud, security, IoT, and marketing solutions, making it the largest portfolio of ICT services for businesses in the country. With a strong focus on customer-centricity and innovation, TTBS has gained recognition from both customers and peers. As part of the team, you will play a crucial role in transforming businesses through digitalization. At TTBS, people are at the core of our success. We value our employees and believe in nurturing their talents and providing opportunities for growth. By joining us, you will have the chance to work with the finest talent in the industry and be part of a culture that promotes leadership development while upholding strong ethics and values. If you are passionate about digital connectivity and technology solutions for businesses and are eager to make a meaningful impact in the industry, then TTBS is the place for you to shape your career and contribute to our journey ahead.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
lucknow, uttar pradesh
On-site
As an Agency Collection Manager, your role will involve focusing on delivering outcomes at an area level similar to that of a territorial manager. You will be responsible for implementing strategies to reduce loss rates, supporting the onboarding process for new agencies, establishing vendor teams and channels, and creating strong executive-level tracking mechanisms. Additionally, you will be involved in developing and maintaining robust review mechanisms, effective collections, and roll rate management strategies. Your duties will also include assisting in settlement frameworks, executing alternate resolution tools, and implementing controls and key metrics for collections of unpaid dues beyond certain thresholds. Key Responsibilities: - Creating field infrastructure for collections portfolios in a specific location. - Managing end-to-end vendor management, including onboarding, performance tracking, capacity planning, billing, and validation. - Building, coaching, and mentoring the field team, setting team goals, and evaluating team progress. - Overseeing day-to-day collections field operations to improve the credit portfolio in the allotted area. - Providing detailed financial and behavioral trend analysis, producing collections, roll rates, and NPA projections. - Maintaining and communicating detailed reports to track performance against the plan. - Ensuring customer-centric field collections to deliver high standards of customer experience. - Staying informed about competition and collection ecosystem trends to continuously improve collection efficiency. - Examining strategic performance, identifying opportunities, threats, and blockers at the business, location, and product levels. - Implementing strategic solutions, supporting legal proceedings and skip tracing effectively, and developing action plans for the future. - Collaborating with key stakeholders such as front-end collections, risk, product, and tech teams to ensure portfolio quality and customer experience standards. - Providing early warning feedback on fraud and default indicators to the risk team. Qualifications and Skills: - 2 to 4 years of field collection experience in financial services. - Proficiency in working with new technology solutions and problem-solving abilities. - Experience in managing teams through coaching and training. - Ability to see the bigger picture and influence the long-term viability of the product. - Competency in managing collection business partners at the regional level. - Willingness to deliver under high targets and travel as per business requirements. - Understanding of collection tools including NPA tools, legal actions, etc. This is a full-time, permanent position with benefits such as Provident Fund, day shift schedule, performance bonus, yearly bonus. A Bachelor's degree is preferred, and prior work experience in a related field is advantageous. Work Location: In person.,
Posted 1 week ago
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