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9 - 12 years
15 - 20 Lacs
Chennai
Work from Office
As a Technical Design Lead you take accountability and responsibility for upholding the integrity and quality of the technical designs of KONE IT AWS across their lifecycle. You guide teams to ensure that the technical designs and configurations are not only fit for purpose, but also continuously optimized and future proof. Technical Design Lead collaborates both with their own team and other relevant teams and ensures that planned changes are implemented in technically correct way. They validate and approve the technical designs during the incremental product development. Taking a lifecycle view, Technical Design leads play an active role in identifying opportunities to improve service performance and resolving critical situations in production. Technical Design Lead provides crucial hands-on support to platform and product owners on technical matters including, for example, identifying and resolving technical dependencies and identifying and addressing technical debt in the platforms and products. The position is based in Chennai or Pune, India and will report to the Platform Manager, Data Center & Cloud Platforms. Main responsibilities Collaborate with product owners and team members to clarify proposed changes to IT products and platforms from a technical point of view. Bring the technical perspective during backlog refinement and prioritization, including scoping technical changes and estimating their complexity and efforts. Ensure the integrity and quality of technical designs throughout the lifecycle of IT products and platforms. Create fit-for-purpose technical designs to implement prioritized backlog items, ensuring non-functional requirements are addressed. Maintain alignment of technical designs with applicable quality and compliance standards, including cybersecurity and data models. Responsible for keeping the complexity of technical designs low, by for example, minimizing custom implementations and actively promoting out of the box functionality where applicable. Plan and implement technical dependencies between IT products and platforms in accordance with agreed architecture guidelines. Review, validate, and approve technical changes, providing required technical guidance to team members. Ensure adherence to applicable agile processes within teams, such as Develop & Release, Govern Architecture, and Govern Quality. Proactively identify improvements to performance and eliminate technical debt in IT products and platforms. Support Operations teams in addressing critical operational issues. Responsible for technology management activities and supporting activities related to technical health checks, upgrades and maintenance of the technical elements of the IT products and/or platforms throughout their lifecycle. Maintain up-to-date technical documentation, including technical design specifications, and ensure overall quality of technical documentation. Promote DevOps ways of working within the product team and improve DevOps maturity capabilities and agile ways of working. Professional Requirements: Functional and architectural understanding of IT products, platforms and related technologies. Deep experience in AWS. Experience with DevOps practices such as CI/CD, release governance, and monitoring techniques. Familiarity with modern technologies, design and development tools, and automation techniques. Experience with AWS cloud networking. Lean and agile ways of working. Familiarity with IT product management practices. Communication and networking skills in a global environment. Entry-Level Requirements: Educational qualifications (e. g. , BE, BTech, MCA). At least 9-12 years of experience in developing and/or supporting IT solutions and platforms, preferably in relevant technology areas. Demonstrated experience working in a global context.
Posted 1 month ago
3 - 8 years
1 - 5 Lacs
Hyderabad
Work from Office
Cash Application - Analyst About Us Othain Group is a global IT and BP Solutions and Services Company The Group s main focus is in the business process and technology management space, offering a broad portfolio of industry-specific services. With deep process knowledge and insights, with focused IT capabilities, targeted analytics and pragmatic reengineering the company delivers a comprehensive client solution. Othain group believes in delivering extra ordinary customer care and solutions to customers and clients. Each contact with the customer is seen as an opportunity to enhance relationship and create value for the customer. Job Location: Hyderabad (Work from office) Job Timing:- 5.30 PM to 2.30 AM IST Experience:- 3+ yrs in cash application Responsibilities: Reviews and approves entries, transactions, reconciliations, and/or reports. Ensures compliance to accounting and finance principles, policies, processes, controls, and contract documents. Processes and prepares most complex cash application transactions and related matters within the assigned functional group, provides the daily cash reconciliations to Treasury and Business units. Processes and prepares most complex transactions and invoicing with the assigned functional group, process or specific business unit. Trains and mentors new and/or more junior level employees. Manages Issue Resolution cases. Works on New Transitions. Helps with the Billing preparations on complex issues. Responsible for Maintaining various reports and ensure timely updates. Prepares/overviews process metrics and KPIs. Inculcates quality focus on all activities, continuous improvement and process improvement ideas. Conducts investigations and root cause analysis. Works across multiple processes as required, within the workgroup. Job Skills & Qualifications: Graduate/Post Graduate in Commerce/Finance With a minimum of 3+ years of working experience Cash Applications. Working Knowledge of ERP (Dynamics 365 ) will be an added advantage Knowledgeable in basic accounting. Computer skills and familiarity in Excel and MS application Good communication skills both written and verbal.
Posted 1 month ago
4 - 7 years
8 - 18 Lacs
Chennai
Work from Office
Role & responsibilities Key Responsibilities: Develop detailed work plans for projects and support project team members in the creation of a formal WBS for their work. Identify project scope, timeline, budget, and success measures. Provide immediate conflict resolution and timely issue escalations. Manage and guide internal technical functional areas. Create presentations for project kick-off and closure. Conduct formal risk management activities throughout the life cycle of the project. Ensure timely resolution of all pre- and post- production issues meeting or exceeding SLA's. Prioritize production implementation & change activities. Maintain rigor around assigned projects change management. Ensure project status reporting and updating are done on time. Maintain a knowledge base of lessons learned for all assigned IT related projects. Create project documentation and conduct knowledge transfer to Technical Account Management and IT Operations. Coordinate with telecommunications service providers and/or vendors for acquisition and timely delivery of needed equipment and technical support. Work Location : Chennai Required Qualifications: IT related certifications (e.g. ITIL, Scrum, PMP, SaaS Provider certifications) are not required but a plus. At least 4-5 years of experience in technical project management (Call center experience is a plus). Proficient in Google Suite and similar Microsoft Office applications (Project, Word, Excel). Knowledgeable on SaaS cloud systems, data and voice, networking, as well as their installation, configuration, and maintenance. Solid understanding of network technology: MPLS, TCP/IP, VLANs and other Data Network technologies. Proficient on voice technology: Voice, PABX, PBX, Switch, Configuration, ACD, IVR, Call loggers, Telephony, IP and IP Telephony. Understanding on Information Security and Data Protection Regulations including PCI-DSS, ISO, Risk Management frameworks. Excellent verbal, written, and interpersonal communication skills (Fluency in English is a must). Experience using knowledge base tools such as, but not limited to: Kustomer, Zendesk, ServiceNow. Can adapt to changing work schedules and working hours. Strong problem-solving, decision-making, and analytical skills. Can start ASAP or within 30 days. Education / Certifications: Bachelor's/College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology, or equivalent Interested candidates can apply to kinnera259@gmail.com Regards, HR Manger
Posted 1 month ago
7 - 12 years
9 - 14 Lacs
Gurugram
Work from Office
Essential Job Functions: Manage or lead teams responsible for infrastructure services and oversee their daily activities. Support in the development and execution of infrastructure strategies and projects. Monitor and maintain the performance, availability, and security of infrastructure systems. Collaborate with other teams or customers to understand and address their infrastructure needs. Implement and adhere to infrastructure best practices and standards. Act as a point of contact for resolving infrastructure-related issues and incidents. Assist in creating and maintaining infrastructure documentation. Participate in optimizing resource allocation for infrastructure projects and initiatives. Basic Qualifications: Bachelors degree in a relevant field or equivalent combination of education and experience Typically, 7+ years of relevant work experience in industry, with a minimum of 3 years in a similar role Proven experience in infrastructure technology management Proficiencies in project management and technical knowledge A continuous learner that stays abreast with industry knowledge and technology Other Qualifications: An advanced degree in a relevant field is a plus Relevant certifications, such as CCNP, AWS Certified Cloud Practitioner, or CompTIA Project+, are a plus
Posted 1 month ago
11 - 16 years
19 - 27 Lacs
Haryana
Work from Office
Leading multidisciplinary projects within IT Service Delivery. Estimating timelines, measuring risk and devising mitigation strategies for identified risks. Drawing up project plans that will support the delivery of the various IT projects being undertaken. Maintaining project plans, updating and tracking progress against the baseline and manage the timely delivery of the projects. Liaising with third party project implementation partners & internal team to ensure successful delivery of external solutions. Undertaking project closure as per the IT project management approach. Directing and motivating the project team as appropriate. Managing expectations for the delivery of the project and escalating issues on deadlines as early as possible senior management to enable appropriate corrective action to be taken. Keeping abreast of new and emerging technologies, and other developments in the current area of work. Release Management within IT; understanding dependencies between different releases and liaising with other IT team to facilitate resolution where conflicts occur. Facilitating the management of the portfolio of IT projects. This includes identifying dependencies between projects, particularly in respect of resources, and the reporting of programme level issues and risks. MUST TO HAVE Excellent client-facing and internal communication skills . Excellent written and verbal communication skills. Matured enough to handle business queries, can drive new initiatives and good in team building. Ability to work with external partners under tight deadlines - planning, prioritising, and controlling project workload. Ability to be flexible and work analytically in a problem-solving environment. FUNCTIONAL COMPETENCIES A university degree with solid technology and Business Management experience. Postgraduate in preferably technical or business streams (Engineering/MBA Finance/CA/ICWA/CFA). 5+ years’ experience in IT project management. Experience with Product Organizations will be preferred. Domain knowledge in renewable energy is a plus.
Posted 1 month ago
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