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1.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Position Overview The Associate Content Development Specialist works with E2open product subject matter experts to develop and update training materials. Training materials include recorded webinars, videos, screencasts and eLearning courses. Responsibilities Create and update courses, lessons and assessments in e2open University (LMS) Assist in providing minimal administrative tasks of the LMS or similar Learn eLearning development tools such as Storyline, Camtasia, and others Update courses based on changes in product functionality Effectively manage multiple projects at once Upload courses and lessons to the e2open University LMS Develop assessments in the e2open University LMS Identify where images will help to explain concepts and communicate that to graphic designer Create storyboards for courses that include voiceover script Qualifications and Experiences Bachelors degree or equivalent in Instructional Design, Technical Communication, or English, and/or experience in training content design and development or technical writing Proficiency in the English language Up to three years experience developing training content for adult learners or technical writing experience and documenting software applications.
Posted 1 month ago
2.0 - 5.0 years
12 - 16 Lacs
Pune
Work from Office
Overview At MSCI, we help the world’s leading investors turn data into insights—and insights into action. Our Analytics team plays a central role in delivering that mission, delivering powerful tools that help clients understand risk, performance, and the ever-changing dynamics of global markets. We’re looking for a Technical Writer who thrives on making the complex feel simple. In this role, you’ll be the person who translates deep technical detail—think risk analytics, risk models, performance attribution and APIs—into documentation that’s clear, engaging and actionable. You’ll work alongside product managers, engineers and client-facing teams to understand our tools from the inside out, and then tell their story in a way that’s easy to follow—creating clear, concise and accurate content for internal and external users. If you love untangling complex systems, have a knack for breaking things down into digestible steps and care deeply about asking the right questions, and crafting content that guides, educates and empowers—this is your opportunity to do that at scale. Responsibilities Create, update and maintain comprehensive product documentation including: Product guides API guides Support pages Client communication Gather technical information from SMEs, planning meetings and product specs. Translate complex technical concepts into clear and user-friendly content for diverse audiences. Manage documentation projects independently, including timelines and stakeholder communication. Champion consistency and clarity across all content, enforcing internal style guides, writing standards and documentation best practices. Contribute to content strategy, identify gaps, improve workflows and rethink how we communicate technical value to our users. Audit, update and structure our documentation to support AI integration projects. Qualifications Bachelor's degree in English, Technical Communication, Computer Science or a related field. Minimum 6 years of experience creating, managing and publishing clear, concise and comprehensive documentation for software products. Familiarity with financial analytics, risk and performance attribution, ESG or investment decision support tools a plus. Strong writing, editing, and communication skills with a sharp eye for detail and structure. Ability to work independently in a fast-paced, distributed team environment. Strong interpersonal skills to work cross-functionally with product managers, developers, quantitative researchers and UX/UI designers. Experience with Confluence, Jira and Git. What we offer you Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing. Flexible working arrangements, advanced technology, and collaborative workspaces. A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results. A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients. Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development. Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles. We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum. At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry. MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process. MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries. To all recruitment agencies MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes. Note on recruitment scams We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com
Posted 1 month ago
4.0 - 5.0 years
5 - 9 Lacs
Pune
Work from Office
This role requires a technical expert to support our direct and channel business. This role involves crafting tailored technical bids and solutions, collaborating with account managers, partners, sales, marketing, finance, legal, and HR.The person will be responsible for ensuring written responses are well crafted and created to meet tender requirements. This will ensure they score highly and provide content for business-critical frameworks. For this role you will need to be creative, a team player, detail-oriented, reliable, and self-motivated and have outstanding communication skills. You must be able to master our managed service offerings. In doing so, you will play a leading role with our sales teams. Providing high quality and credible bid responses. Your technical knowledge, writing and interpersonal skills will set you apart from other candidates. Responsibilities: Compelling Bids to be submitted in a timely manner by coordinating with different stakeholders. As the person responsible for allocating tasks and setting internal deadlines. Understanding business requirements and know how to map technology/Services. Ability to convey business value or complex technical solutions through your technical responses and graphical designs. Produce professional response documentation. Participate in key review meetings / final document review, content sign-off, and document production Identify and re-work existing pre-written content where relevant under guidance of a senior team members. This includes win and loss reviews, lessons learned and continual improvement. Develop knowledge of business, SHQ services by reading and reviewing previous bid submissions and design documents. Also, by spending time with pre-sales, technical and commercial teams. Own and manage the central Bid Content Library regularly update, curate, and manage content library to enhance proposal quality and speed. Learn and utilize AI tools and other capabilities as they become available. Standardize and maintain proposal templates and boilerplate content across all major service lines. Support the implementation and continuous improvement of Bid Management SOPs. Work with global teams to ensure technical proposal content remains accurate, current, and aligned with sales strategy. Manage and evolve the confluence knowledgebase used by Pre-sales. Drive the production and updating of content. Essential Skills The ability to work under pressure and within short deadlines. Proven skills in writing and editing proposal content within a complex technical business environment. Attention to detail. Excellent knowledge of M365, and ideally Copilot. Ability to work independently and confidently. Excellent interpersonal and communication skills and adept at working with multiple stakeholders internationally. To demonstrate an understanding of how an IT Managed Service/Security Service Provider operates. Knowledge of cybersecurity terms such as SIEM, EDR, XDR, Firewalls, Threat Intelligence etc. Familiar with Cloud technologies and platforms such as AWS and Azure. Proven history of working with Managed Security Service Providers (MSSP) Education & Experience Educational qualification: BE or any postgraduate in any stream Candidates should have at least 4-5 years of experience working Pre- Sales/ Bid Management/Technical writing. Any Cyber Security related certifications are highly desired. A desire to learn, harness AI, and to support the creation of better content.
Posted 1 month ago
1.0 - 3.0 years
2 - 3 Lacs
Kanyakumari
Work from Office
Roles & Responsibilities: Literature Reviews & Data Collection: Conduct thorough literature reviews to gather relevant academic resources. Collect and organize research data from various sources. Data Analysis: Analyze quantitative and qualitative data using research tools and software. Summarize findings to support research projects. Report Preparation: Create detailed research reports, summaries, and presentations. Assist in preparing materials for academic publications and grant proposals. Research Support: Collaborate with PhD candidates and faculty to refine research methodologies. Provide technical assistance and guidance in research best practices. Database & Documentation Management: Maintain organized records and databases of research materials. Ensure all research processes meet academic standards and documentation practices.
Posted 1 month ago
8.0 - 10.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Job description Collaborate with teams such as engineering, quality, product management, release management, and other experts to create documentation focused on user education. Develop a range of educational resources, from effective product documentation to engaging and interactive online training materials. Consistently enhance the content and design by using feedback from both internal and external users. Enhance our existing documentation to provide greater value to our users, enabling them to expand the usage of our products, and reduce their reliance on our technical support team. Enhance our existing technical documentation infrastructure to make it more efficient to manage and enable moderated content contribution from sources outside the technical writing team. Apply creative solutions to problems, generate and suggest fresh ideas, and take an active role in elevating the quality of our content. Identify new ways to improve the customer experience as it relates to their integration and operation of our products and services, with a focus on technical documentation and other associated resources. Mandatory skills Creates top-notch, detailed, and precise documentation that is centered around the user. Has a combination of excellent communication abilities, a positive mindset, and an enthusiasm for mastering new tools and technologies. Is self-motivated and resourceful, capable of working independently with little assistance . Can resolve problems with publishing tools independently, without needing help from other team members. Has the ability to work efficiently and handle pressure effectively. Desired Skills Utilize proficiency in technical communication methods to enhance processes such as Document Development, Maintenance, and Support. Working knowledge of Jira and Confluence , or similar platforms. Working knowledge at least two or three of the following: Documentation tools: Adobe Technical Communication Suite , Madcap Flare, Microsoft Office , Confluence eLearning tools: Articulate , Camtasia, Adobe Captivate Awareness of Digital Adoption Platforms, which are increasingly being used to enhance user assistance and onboarding experiences. Proficient in working with numbers and calculations. Experience as an effective technical writer, preferably in an agile development environment. Requirements Bachelor s degree in English, Computer Science, Technical Writing, or a related field of study. 8-10 years of technical writing experience in developing help documentation , release notes, and eLearning/training videos . Excellent verbal, written, presentation, and interpersonal communication skills.
Posted 1 month ago
1.0 - 2.0 years
1 - 2 Lacs
Nagercoil
Work from Office
The Research Analyst in PhD Assistance supports academic research by gathering and analyzing data, conducting literature reviews, and preparing reports. This role helps PhD candidates and faculty members by ensuring high-quality, evidence-based research work. Roles & Responsibilities: Literature Reviews & Data Collection: Conduct thorough literature reviews to gather relevant academic resources. Collect and organize research data from various sources. Data Analysis: Analyze quantitative and qualitative data using research tools and software. Summarize findings to support research projects. Report Preparation: Create detailed research reports, summaries, and presentations. Assist in preparing materials for academic publications and grant proposals. Research Support: Collaborate with PhD candidates and faculty to refine research methodologies. Provide technical assistance and guidance in research best practices. Database & Documentation Management: Maintain organized records and databases of research materials. Ensure all research processes meet academic standards and documentation practices.
Posted 1 month ago
3.0 - 4.0 years
11 - 15 Lacs
Bengaluru
Work from Office
> Division: Information Technology Employment Status: Exempt Salary Grade: 108 Shift: Requisition ID: 75375 Please be aware that if you are selected to formally interview for an internal position you will be required to notify your current manager. Please refer to the Employee Transfers Guidelines posted on Skylink. Description We are looking for a Senior Solutions Architect to join our team to help develop and support the Advanced Supply chain planning solutions along with the integration between different source applications. Youll be responsible for supporting different types of data interfaces into Kinaxis Applications, and responsible for modeling different business models in Kinaxis application. You should expect to work with: Kinaxis SAAS solution specifically Master Production Scheduling, Constraints, Order Management, and Inventory Optimization modules. SQL Server Management Studio and all the tools contained within it. SQL Server Integration Services Responsibilities Develop/improve/support the solutions to model the different business situations in Kinaxis Data interfaces between different source systems and SQL Database Server and Kinaxis Server. Build scripts/workbooks/alerts etc. in Kinaxis application to support various business needs. Required Experience and Skills Kinaxis Authoring experience Kinaxis Modeling experience specifically in Master Production Scheduling, Order Management and Constraints and Inventory Optimization. Kinaxis Administration experience Proficiency in SQL with a solid understanding of relational databases Working knowledge of ETLs, stored procedures Exceptional technical writing skills Ability to communicate complex data in a simple, actionable way Analytical and problem-solving mindset Desired Experience and Skills BS in Computer Science or related field is required. Master s degree is a plus. Minimum 8 years of experience in supporting enterprise applications 3-4 years of experience supporting Advanced Supply Chain Planning systems Experience working with Kinaxis is a must. Experience working within the Microsoft SQL server management studio environment a must. Must have RapidResponse Authoring experience to build workbooks, reports, scripts.. High level understanding of SAP MM/PP modules is preferred. Experience in semiconductor industry is a strong plus. Skyworks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Job Segment: SAP, Systems Analyst, Supply Chain, Solution Architect, Developer, Technology, Operations
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Surat
Work from Office
A. S VISION INFOTECH is looking for SEO Professional to join our dynamic team and embark on a rewarding career journey Conducting on-site and off-site analysis of web SEO competition. Using google analytics to conduct performance reports regularly. Creating high-quality SEO content. Assisting with blog content. Leading keyword research and optimization of content. Keeping up-to-date with developments in SE
Posted 1 month ago
2.0 - 4.0 years
0 Lacs
Bengaluru
Work from Office
About Us At SentinelOne, we re redefining cybersecurity by pushing the limits of what s possible leveraging AI-powered, data-driven innovation to stay ahead of tomorrow s threats. From building industry-leading products to cultivating an exceptional company culture, our core values guide everything we do. We re looking for passionate individuals who thrive in collaborative environments and are eager to drive impact. If you re excited about solving complex challenges in bold, innovative ways, we d love to connect with you. What are we looking for? We are seeking a technically curious and proactive Solution Architect Intern to join our team in supporting the evolution of SentinelOne s AI-powered SIEM platform . This role is ideal for someone interested in security analytics, product integrations, and real-world AI-driven security use cases . You ll work with senior solution architects and product teams to help shape scalable and extensible integrations with third-party tools, APIs, and marketplaces. What will you do? Assist in designing and prototyping integrations for the SentinelOne AI SIEM platform with external tools (e.g., SOAR, ticketing, threat intel, cloud logs). Write and maintain Python-based scripts and SDKs to support custom data ingestion, automation, and enrichment use cases. Support marketplace integration testing and documentation for third-party applications. Help build and visualize architecture diagrams , flowcharts, and integration schemas. Collaborate with cross-functional teams (engineering, product, and customer success) to validate technical use cases. Participate in proof-of-concept (PoC) activities and testbed environments for integration deployments. Document use cases, API references, data models, and integration patterns in collaboration with the technical writing team. Research competitive SIEM solutions and develop feature-comparison insights around extensibility and ecosystem fit. What skills and knowledge should you bring? Pursuing or recently completed a degree in Computer Science, Cybersecurity, IT, or related field . Strong hands-on knowledge of Python with experience in scripting, REST API calls, and JSON parsing. Foundational understanding of SIEMs, cybersecurity telemetry, and log ingestion pipelines . Exposure to cloud platforms (AWS, Azure, GCP) and log formats like Syslog, CloudTrail, etc. Familiarity with DevOps tooling, CI/CD pipelines, and containerized environments (Docker/Kubernetes) is a plus. Experience using diagramming tools (e.g., Lucidchart, Draw.io, or Visio) to visualize architectures. Excellent communication, documentation, and problem-solving skills. Bonus: Familiarity with marketplace ecosystems (like Splunkbase, S1 Singularity Marketplace, or Salesforce AppExchange) . Why us? Our global internship program trains the next-generation of cybersecurity talent across a range of specializations, from threat intelligence to information security, engineering and marketing. Interns can learn about the network security industry from leading thinkers, grow their professional networks, and be part of a career-defining experience including: 1:1 mentorship The opportunity to expand your knowledge and work on challenging projects Training and Development opportunities Connections to other recent grads, and employees across the company Leadership speaker series where you can learn about other areas of the business and ask questions to the senior leadership team and industry experts Fun events!
Posted 1 month ago
3.0 - 5.0 years
10 - 11 Lacs
Bengaluru
Work from Office
Overview Expleo is the home of bold and reliable minds. With more than 50 years of experience in developing complex products, optimising manufacturing processes, and ensuring the quality of information systems, Expleo boasts an extensive global footprint, powered by 19,000 highly skilled experts delivering value in 30 countries. Our efforts in creating a supportive and inclusive workplace in India have earned us some key recognitions: Great Place to Work certification for building a supportive, engaging environment. Progressive Place to Work, by ET Now, for our dedication to innovation and inclusive workplace policies. Best Organizations for Women, by ET Now, for empowering women by providing equal opportunities, supporting professional development and promoting inclusive leadership. Responsibilities Originating, editing and proof reading of technical documentation. Create and maintain thorough, accurate, and concise end user documentation. Rewrite the existing documents (owners, maintenance & safety manuals) with European safety standards. Manage multiple projects concurrently and meet all documentation deliverable deadlines. Manage workload and achieve results with minimal supervision. Report project status to key stakeholders. Qualifications Minimum 3-5 years of experience in technical writing after graduation (Mechanical Engineering preferred) Essential skills Proficient in Arbortext Editor, DITA/XML authoring tool. Proficient in MS Word, Adobe In-design & Adobe Acrobat Professional. Knowledge on graphic tools, such as Isodraw, Adobe illustrator & Photoshop. Ability to communicate effectively with Global teams. Strong experience owning an end-to-end documentation creation process. Excellent written and oral communication skills Desired skills Experience in content management system (CMS) such as Windchill, SMC & Docuglobe. Experience in document translation with multi languages. Strong creative problem-solving mind-set. Experience in agile environments would be an advantage Experience Minimum 3-5 years of experience. Benefits Collaborative working environment \u2013 We stand shoulder to shoulder with our clients and our peers, developing solutions that create a sustainable today and tomorrow. Continuous learning - Our Learning & Leadership Development team has established a world-class learning ecosystem that enables you to acquire and develop the right skills by delivering a suite of accredited training courses. Global organisation - We provide solutions to leading brands from various sectors, giving you the opportunity to work with top-tier companies providing impactful solutions to our customers\u2019 customers.
Posted 1 month ago
4.0 - 9.0 years
7 - 17 Lacs
Pune
Work from Office
.Dear Candidate Are you passionate about technical documentation and looking to contribute to a global brand in the construction equipment domain? We have an exciting opportunity for a Service Author/Writer to be part of a dynamic, diverse team. Key Responsibilities: Develop & update Service Manuals , Operator Manuals , Maintenance & Repair Manuals , and Service Bulletins . Work with Hydraulic & Electrical Schematics , SOPs , and standard maintenance practices. Collaborate with global teams (IDC & UK) of technical writers and illustrators. Manage content lifecycle using Content Management Systems (CMS) ensuring content reuse and process adherence. Partner with the Worldwide Service Team to deliver best-in-class technical literature . Drive timely and quality deliverables across service authoring projects. Profile Requirements: Proven experience in technical writing for service/operator manuals. Prior field service experience and ability to interpret engineering drawings , EPI/ECN. Exposure to project management within documentation teams. Preferred Skillset: Proficiency in tools like Oxygen XML Editor , Adobe FrameMaker , Photoshop , Illustrator . Familiarity with STE (Simplified Technical English) and company-specific style guides. Hands-on with PLM, UGNX , and Teamcenter Visualization . Comfortable working in multi-project , cross-functional environments. Interested one`s can share their Cv at swati.shikha@mounttalent.com or can reach me 9560495550. Dont forget to attach updated CV .
Posted 1 month ago
2.0 - 5.0 years
6 - 10 Lacs
Bengaluru
Work from Office
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. F5 optimizes, secures, and manages applications across multi-cloud environments, offering SaaS-based solutions for enhanced performance and security. As a Technical Content Creator for web based technical knowledge platform, you will craft engaging and informative content that enhances the understanding and usability of F5s multi-cloud solutions. Your job is to work with technical experts to make clear, simple, and easy-to-use materials that help improve, protect, and manage applications. By ensuring content is accessible and relevant, you will play a crucial role in empowering users and driving the success of F5s SaaS-based offerings. Qualifications Experience in crafting technical documentation for SaaS solutions, particularly in networking, application security, and application management Understanding of 'Document as Code' methodologies and their application in technical writing Proficiency in using GitLab for version control and collaboration on technical documents Skilled in editing and formatting documents using Markdown Ability to create and integrate multimedia elements, such as images and videos, to enhance the clarity and engagement of technical content Strong analytical and problem-solving skills to accurately convey complex technical information Excellent written and verbal communication skills to collaborate effectively with cross-functional teams Experience with multi-cloud environments and the ability to explain related concepts to a technical audience Commitment to maintaining high standards of accuracy and consistency in all technical content produced Adaptability to work in a fast-paced environment and manage multiple projects simultaneously Responsibilities Develop and maintain high-quality, technical content for F5s web-based knowledge platform, focusing on application optimization, security, and management in multi-cloud environments Create detailed, step-by-step guides, tutorials, and how-to articles to assist users in effectively utilizing F5s SaaS-based solutions Collaborate with product managers, engineers, and customer support teams to ensure content accuracy and relevance to user needs Research and stay updated on the latest trends, technologies, and best practices in application delivery, cloud computing, and cybersecurity to inform content creation Produce engaging and user-friendly content, including videos, infographics, and interactive elements, to improve user understanding and engagement Conduct regular content audits and updates to ensure all information remains current and aligned with F5s product offerings and market changes Optimize content for search engines (SEO) to improve visibility and accessibility for F5s target audience Collect and analyze user feedback to identify areas for content improvement and to guide the development of new content Participate in the planning and execution of content marketing campaigns to promote F5s technical resources and solutions Support the creation of technical documentation, such as user manuals, API references, and release notes, to complement the web-based knowledge platform The is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates . Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.
Posted 1 month ago
4.0 - 7.0 years
0 - 0 Lacs
Pune
Hybrid
So, what’ s the role all about? We are seeking a seasoned Senior Technical Writer to lead documentation initiatives across multiple product lines within NiCE Actimize R&D. This is an advanced individual contributor role with strategic influence—requiring leading a small group of writers, content planning, cross-functional collaboration, and process improvement. How will you make an impact? Own end-to-end documentation for complex enterprise software products. Partner with SMEs, developers, and product managers to deliver high-quality, user-focused content. Create and maintain structured content: user guides, developer/API docs, and contextual help. Simplify complex concepts for diverse audiences including customers, support, and developers. Create and integrate visual aids and videos to enhance comprehension. Align deliverables with Agile sprints and release timelines. Provide editorial and mentoring support to other writers and content contributors Champion best practices in technical communication and drive process efficiencies within the team Have you got what it takes? 2+ years of experience as a technical writer in an enterprise software development environment. Deep experience in Agile environments and topic-based authoring. Strong grasp of APIs and developer-centric documentation. Ability to learn complex technology and tools. Experience creating clear and structured guides for different audiences, including developers (API documentation). Experience with Madcap Flare, Git, and Atlassian tools (JIRA and Confluence) Experience creating videos for technical documentation. Experience with Mimic or Camtasia is an advantage. Passionate about quality, great communication skills, and excellent teamwork capabilities. Excellent problem-solving and decision-making skills. What’ s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID:7628 Reporting into: Tech Manager, Technical Writing, Actimize Role Type: Individual Contributor
Posted 1 month ago
2.0 - 5.0 years
3 - 5 Lacs
Noida, Pegasus Tower, Block A
Work from Office
Responsibility- 1.Craft captivating blogs that showcase the real impact of our products and services. 2.Collaborate with Internal teams to gather and present data, turning it into compelling narratives. 3.Weekly, present industry insights and knowledge in a thought-provoking manner through your general blogs. Use your writing prowess to keep the audience well-informed and eagerly anticipating your next piece. 4.Be the conductor of clarity, creating comprehensive release notes that ensure users fully grasp the enhancements and new features of our major apps. Coordinate in Developing user manuals that guide customers through their journey, making their experience seamless and delightful. KeySkills: 1.Minimum of 2 Years of experience in content Writing, showcasing your ability to create diverse and engaging content. Content expertise in Salesforce, with the ability to explain complex concepts simply and understandably. 2.Exceptional writing and editing skills with a strong command of grammar, style, and a keen eye for detail. 3.Proven experience in managing social media platforms for businesses, with the ability to create engaging and shareable content on a timely basis Strong organizational skills, the ability to manage multiple projects simultaneously, and a track record of meeting deadlines consistently. 4.Bachelors degree in any field.
Posted 1 month ago
1.0 - 3.0 years
6 - 7 Lacs
Pune
Work from Office
RESPONSIBILITIES Maintain project process by updating content milestones and coordinating with content requestors, approvers, and the creative and web teams. Support content development for product launches, ensuring all relevant data is entered correctly into the PIM system and making necessary edits to product web pages. Assist in creating and refining messaging for materials like Launch in a Box and SnackPack presentations, which outline product launches and promotions for regional teams. Ensure all content ready for publication is tagged appropriately in the Content Management System (CMS), uploaded to the Digital Asset Management (DAM) system, and has received all necessary approvals before going live. Assist in developing, editing, and publishing content for Vertiv. com, the sales portal, and other product-related web pages, ensuring alignment with the global marketing strategies. Ensure outputs are high-quality and meet the needs of key stakeholders like product management, sales, and leadership. Manage content production and proactively communicate status to stakeholders. Ensure all content adheres to brand standards, maintaining consistency in messaging and alignment with global marketing objectives. Maintain accuracy and revision control, revising drafts based on feedback from approvers and ensuring final drafts have gone through the necessary review processes. Able to manage multiple complex project schedules across multiple product lines and businesses. Write and edit content in clear, concise English. Ensure the clarity, completeness, accuracy and quality of generated documents. Troubleshoot issues and ensure consistent high quality. Other duties as assigned. QUALIFICATIONS Bachelor s degree in mechanical, electrical, computer, or software engineering, a related field, or equivalent experience is highly desirable. 1-3 years of experience in technical writing, copywriting, or content creation, ideally with a technology vendor or within the data center industry. Strong editing, copywriting, and proofreading skills in English with attention to detail and technical accuracy. Ability to collaborate with cross-functional teams, including engineers, marketers, and technical experts. Demonstrated experience with PIM systems and the ability to manage technical product data for publication. Familiarity with project management tools such as Wrike or SmartSheet is a plus. Familiarity with AI writing tools and content generation technologies is an advantage. Experience working with global teams and managing content for diverse markets is a plus. Strong project management skills with the ability to meet tight deadlines on multiple concurrent projects. Familiarity with content management systems (CMS) and digital asset management (DAM) tools is a plus. Strong communication and collaboration skills to work effectively with engineering teams, SMEs, and global stakeholders. Proficiency in Microsoft Office Suite tools and Adobe Acrobat DC Pro, and experience with desktop publishing tools. DESIRABLE ATTITUDE & SKILLS Strong collaborative spirit with the ability to work across multiple teams, regions, and time zones. Proactive attitude towards learning new technologies and processes, with a focus on driving continuous improvement. Strong organizational skills with an emphasis on detail, accuracy, and managing multiple projects simultaneously. Flexibility and adaptability to shift strategies based on project requirements and evolving technologies. Passion for delivering high-quality content that supports business objectives and product launches. Familiarity with digital asset management tools and publishing platforms to ensure smooth and consistent content delivery. Self-motivated with the desire to be a team-player, positive team influence, and support team goals and mission. PHYSICAL & ENVIRONMENTAL DEMANDS Standard physical demands of desk work TIME TRAVEL REQUIRED 25% The above duties and responsibilities are intended to describe the general nature and requirements of the position and are not intended to be an exhaustive list. To achieve business objectives, other duties may be included at the discretion of the department manager.
Posted 1 month ago
2.0 - 4.0 years
2 - 3 Lacs
Chennai
Work from Office
TransUnions Job Applicant Privacy Notice What Well Bring: We are seeking a detail-oriented and proactive Knowledge Management Specialist to join our team. This role will focus on creating, maintaining, and optimizing Standard Operating Procedures (SOPs), process maps (using EPM/BPMN standards), process taxonomies, and other knowledge assets. The ideal candidate will have a strong background in technical writing, process documentation, and knowledge management frameworks, with a passion for driving operational excellence and knowledge sharing. What Youll Bring: Key Responsibilities Develop and maintain Standard Operating Procedures (SOPs) in collaboration with process owners and SMEs. Create and update process maps using EPM (Enterprise Process Mapping) and BPMN (Business Process Model and Notation) standards. Design and maintain process taxonomies to support knowledge classification and retrieval. Collaborate with cross-functional teams to gather, validate, and document business processes and workflows. Create engaging and user-friendly knowledge content, including manuals, guides, FAQs, and training materials. Ensure all documentation is consistent, version-controlled, and aligned with organizational standards. Support knowledge audits and gap analyses to identify areas for improvement. Promote knowledge sharing and best practices across teams and departments. Use content management systems (CMS) and knowledge bases to publish and manage documentation. Monitor and report on documentation usage, effectiveness, and feedback. Experience from Call center training documentation development or knowledge management groups. Core Knowledge Management & Documentation Skills: SOP creation and lifecycle management Process documentation using BPMN and EPM standards Experience with process mapping tools (e. g. , Visio, Lucidchart, Business Optix) Strong technical writing and content structuring skills Familiarity with taxonomy design and metadata tagging Version control and document management best practices Soft Skills: Strong communication and stakeholder management Analytical thinking and attention to detail Ability to work independently and manage multiple priorities Collaborative mindset for cross-functional engagement Impact Youll Make: Bachelors degree in Information Management, Library Science, or a related field 2-4 years of experience in knowledge management or a related field Must have strong attention to detail to review, edit, and format documents accurately, identifying errors, inconsistencies, and non-compliance issues, and ensuring document quality and integrity Should possess strong organizational skills to manage multiple documents, versions, and revisions effectively, ensuring that documentation processes are streamlined and efficient Must have strong communication skills to collaborate effectively with cross-functional teams, convey information clearly and accurately, and facilitate document reviews, approvals, and revisions Strong problem-solving skills to identify issues, analyze root causes, and recommend solutions to address documentation-related challenges, such as compliance gaps, process inefficiencies, and quality issues. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Analyst, Business Analysis
Posted 1 month ago
0.0 - 2.0 years
3 - 3 Lacs
Gurugram
Work from Office
About the Role: We are seeking a motivated and detail-oriented Junior Patent Associate or Patent Agent with 02 years of experience to join our Intellectual Property practice. This role is ideal for someone passionate about innovation, with a strong technical background and a keen interest in patent law. You'll work closely with senior professionals to draft, file, and prosecute patent applications across a variety of technologies. Key Responsibilities: Assist with drafting and prosecuting U.S. and foreign patent applications. Work with inventors and engineers to evaluate and protect new inventions. Conduct prior art searches and basic patentability assessments. Support portfolio management and international filings. Maintain IP records and support docket management processes. Key Skills: Technical Writing: Ability to clearly articulate technical concepts in writing. Analytical Thinking: Strong skills in breaking down complex systems and identifying patentable elements. Attention to Detail: High level of precision in writing, reviewing, and managing documents. Communication: Clear, professional verbal and written communication with both legal and technical audiences. Time Management: Ability to prioritize multiple projects and meet deadlines. Collaboration: Comfortable working in team environments with attorneys, engineers, and inventors. Adaptability: Willingness to learn and apply patent law concepts under supervision. Research Proficiency: Experience using technical and patent databases (e.g., Google Patents, USPTO PAIR). Requirements: Educational Qualifications: B. Tech or M. Tech in Electronics and Communication Engineering (ECE), Computer Science, Electrical Engineering, or Electrical & Electronics Engineering (EEE). Patent Agent registration with the Indian Patent Office is preferred. For Patent Associates: Law degree (LL.B.) from a recognized institution and enrolment with a State Bar Council (if applicable). Excellent command of English (written and verbal). Strong analytical and problem-solving abilities. Interest in patent law and willingness to build a career in intellectual property. Preferred Qualifications: Previous internship, research, or co-op experience in patent law or R&D. Familiarity with USPTO systems and procedures. Exposure to patent management or docketing software. What We Offer: Mentorship and structured training in U.S. and international patent prosecution. Access to a wide range of clients and technologies. Competitive salary, benefits, and potential for career advancement.
Posted 1 month ago
4.0 - 7.0 years
4 - 9 Lacs
Bengaluru
Hybrid
Core Skills : Excellent English Reading/Writing Communication Skill, Technical Documentation (User Manual, Technical & Functional Specification, Data and Process Flow Diagrams/Flowcharts) experience in Manufacturing Domain, similar to EGA. Added Advantage : Having manufacturing application development, support and documentation experience using any platform. Experience in manufacturing domain is marked as core skill
Posted 1 month ago
8.0 - 12.0 years
8 - 12 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Key Responsibilities: Collaborate with Product Owner and Business Analyst to understand business goals, objectives, and solution needs. Assist in creating As-Is and To-Be process maps to identify system and process gaps. Analyze and decompose complex business requirements into actionable specifications. Perform gap analysis and document Functional Specification Documents (FSDs) with clear, structured, and understandable content. Help identify and resolve conflicting requirements and support clarification documentation. Drive the requirements lifecycle : creation, grooming, testing, and validation. Conduct user training sessions for business processes and system usage. Offer cross-functional support to related departments as needed. Participate in system testing and validation . Perform other duties as assigned in line with project and company objectives. Required Profile: Experience: 812 years in IT environments (preferably in implementation). 57 years in roles such as Business Analyst, Functional Analyst, Product Owner, or Technical Writer. Preferred domain: Laboratory, industrial, or process-driven environments. Technical & Functional Skills: Strong IT foundation with experience in software development life cycle (SDLC). Proven experience in creating: Functional Specification Documents (FSDs) Process models and diagrams (BPMN/UML preferred) Requirement Traceability Matrix (RTM) Hands-on experience in: Business Process Mapping Root cause analysis and impact analysis Writing structured technical documentation Experience with requirement management tools and documentation software. Understanding of operations in procurement, inventory, quality systems, data management, and more. Soft Skills: Excellent communication skills (verbal and written). Analytical thinker with strong troubleshooting and investigation ability. Strong interpersonal skills to work across teams and geographies. Highly organized, detail-oriented, and self-driven. Able to work independently and in a collaborative environment.
Posted 1 month ago
2.0 - 5.0 years
3 - 6 Lacs
Chennai, Tamil Nadu, India
On-site
Key Responsibilities: Research, write, and edit technical documents such as user manuals, installation guides, system manuals, and FAQs. Collaborate with product developers, engineers, and other stakeholders to gather technical information. Organize and structure content to ensure clarity and usability. Create visual aids such as diagrams, charts, and screenshots to complement written content. Review and revise documentation based on feedback from technical experts and end-users. Maintain and update existing documentation to reflect product changes or upgrades. Ensure documentation meets company standards, style guides, and regulatory requirements. Manage multiple documentation projects and meet deadlines. Assist in creating training materials and presentations if needed. Qualifications & Skills: Bachelor's degree in English, Communications, Engineering, or a related field. 2+ years of experience in technical writing, preferably in [industry-specific e.g., software, manufacturing, telecom]. Excellent writing, editing, and proofreading skills with strong attention to detail. Ability to understand complex technical concepts and explain them clearly. Proficiency in documentation tools such as MS Word, Adobe FrameMaker, MadCap Flare, or similar. Familiarity with graphic design tools (e.g., Adobe Illustrator, Snagit) is a plus. Good interpersonal and communication skills to liaise with technical teams. Ability to manage multiple projects and work independently.
Posted 1 month ago
5.0 - 10.0 years
5 - 10 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Develop, write, and maintain high-quality documentation including user manuals, API docs, installation guides, and release notes. Collaborate with engineers, product managers, and stakeholders to gather accurate technical information. Translate complex technical concepts into simple, user-friendly content for internal teams and end-users. Ensure all documentation complies with company standards, is up to date, and reflects latest product changes. Manage multiple documentation projects simultaneously while meeting deadlines and ensuring consistency. Conduct regular reviews, edits, and updates to improve clarity, structure, and completeness of content. Oversee implementation and use of learning technologies like Docebo and Easy Generator. Create and deliver training materials for internal teams and customers as needed. Maintain searchable, online documentation repositories for easy access and navigation. Occasionally travel to gather on-site inputs or deliver in-person training sessions.
Posted 1 month ago
3.0 - 5.0 years
2 - 4 Lacs
Noida, Uttar Pradesh, India
On-site
Job Summary: We are seeking a highly skilledTechnical Content Writer with 3+ years of experience to create engaging, well-structured, and informative content. The ideal candidate should have a strong technical background, excellent writing skills, and the ability to simplify complex topics for various audiences. Key Responsibilities: Develop and write high-quality technical content, including blogs, whitepapers, user guides, case studies, and product documentation. Research industry trends, emerging technologies, and best practices to produce insightful content. Collaborate with developers, product managers, and engineers to ensure accuracy and relevance. Optimize content for SEO and ensure readability for different user personas. Edit and proofread content to maintain clarity, grammar, and technical accuracy. Create engaging content for technical marketing, website pages, and social media. Work with design and marketing teams to enhance content with visuals, infographics, and diagrams. Required Skills & Qualifications: Bachelor's degree in Technology (B.Tech) preferably in Computer Science, IT, or a related field. 3+ years of experience in technical content writing. Strong understanding of software development, cloud computing, cybersecurity, AI/ML, or other technical domains. Excellent writing, editing, and proofreading skills with a strong grasp of grammar and style. Ability to simplify complex concepts for technical and non-technical audiences. Experience with SEO best practices and keyword optimization. Proficiency in content management systems (CMS) like WordPress. Basic knowledge of programming languages (optional but preferred). Preferred Qualifications: Experience with developer documentation or API documentation. Familiarity with tools like Markdown, Git, and documentation frameworks. Understanding of Agile and DevOps methodologies. Why Join Us Opportunity to work on cutting-edge technologies. Collaborative and growth-oriented work environment. Competitive salary and benefits.
Posted 1 month ago
2.0 - 3.0 years
1 - 3 Lacs
Chennai
Hybrid
We are seeking a skilled Technical Content Writer to produce clear, concise, and accurate documentation that helps users understand and use our products effectively. You will work closely with product managers to create user guides, knowledge base articles, and other content. This role requires a deep understanding of technical topics and the ability to communicate complex information in a user-friendly manner. Responsibilities - Create, edit, and maintain high-quality technical documentation including user manuals, setup guides and internal knowledge bases. - Translate complex technical information into clear, concise, and accurate content that is easy to understand. - Work closely with product managers and support teams to gather information and ensure technical accuracy. - Conduct independent research to fill knowledge gaps and stay current with product updates or new features. - Review and update existing content to reflect changes in products, technology, or processes. - Manage multiple writing projects and deadlines in a fast-paced environment. Requirements - Excellent written and verbal communication skills in English. - Ability to work independently and collaboratively across teams. - Strong research and analytical skills with a detail-oriented mindset. - Proven ability to understand and explain complex technical concepts clearly and accurately. - Basic understanding of cybersecurity is a plus. - Experience with using or writing in Simplified Technical English
Posted 1 month ago
8.0 - 10.0 years
30 - 35 Lacs
Bengaluru
Work from Office
8-10 Yrs years of experience in a similar position Bachelor of Engineering or equivalent. Interested in learning new technologies and practices, reuse strategic platforms and standards, evaluate options, and make decisions with long-term sustainability in mind Must have Strong communicator, from making presentations to technical writing Experience in financial domain preferably in the areas of Financial accounting and Risk. Strong data analysis and validation experience with attention to detail and understanding patterns Good understanding of Credit Risk, workflow and reporting solutions Have a flair for technology and are adept at leveraging the latest tools and technologies to increase team productivity and collaboration across dispersed teams Experience in Python, SQL and PL/SQL (Oracle) and writing queries, scripts. A real passion for and experience of Agile working practices, with a strong desire to work with baked in quality subject areas such as TDD, BDD, test automation and DevOps principles Experience using DevOps toolsets like GitLab Has prior experience of working on databases and usage of SQL to perform data analysis, preferably cloud technologies Familiar with Azure Native Cloud services, software design and enterprise integration patterns. Experience working with / exposure to NLP, Gen AI, ML and data modelling projects, a plus Has prior experience of working on IT projects and has knowledge and experience of software development life cycle using Agile methodology Is we'll structured, very reliable and dedicated; has high attention to detail, has ability to handle a significant number of dependencies and issues ensuring nothing is missed out. Has excellent written and verbal communication skills, inter-personal and negotiation skills Ability to work as part of a global team with multiple delivery teams and engage with stakeholders at various levels Able to challenge the status quo and if required have the ability to push-back demands from stakeholders with right justification Someone with a general ability to pick up information quickly and turn around deliverables under pressure A team player with excellent people management skills Takes ownership of tasks assigned to ultimate resolution Accuracy and timeliness of delivering solutions using the best IT standards and practices
Posted 1 month ago
7.0 - 12.0 years
6 - 11 Lacs
Bengaluru
Work from Office
JOB SUMMARY: A Trial commissioning engineer is responsible for ensuring the efficient and effective implementation of technical systems for pilot plant, new plant or upgraded projects. QUALIFICATION EXPERIENCE: Minimum experience: 7 years (minimum 5years in water treatment Industry) Education: BSC- Chemist/MSC-Chemist /Chemical Engineering background from a recognised university. JOB REQUIREMENTS: On-Site Testing: Perform on-site testing of systems and equipment, making necessary adjustments to ensure proper functionality and adherence to project requirements. Test Procedure Development: Create and implement test procedures and protocols for the commissioning process, ensuring comprehensive testing and verification of system performance Fault Diagnosis and Repair: Investigate problems and faults in systems and equipment, diagnose issues, and execute repairs promptly to minimize downtime. Project Communication: Effectively communicate project status, risks, issues, and recommendations to the project team and relevant stakeholders, facilitating informed decision-making Documentation and Reporting: Develop and maintain comprehensive documentation and reports for all commissioning activities, including test results, equipment specifications, and troubleshooting procedures. Technical Support: Provide technical support and guidance to project teams, contractors, vendors, and clients throughout the commissioning process, addressing technical inquiries and ensuring a smooth transition to operational status. Compliance: Ensure strict compliance with regulatory requirements, safety standards, and industry best practices during all commissioning activities. Training: Conduct training sessions for maintenance and operational staff, instructing them on how to use, operate, and maintain systems and equipment effectively and safely. BASIC SKILLS: Good communication hands on experience on water treatment plant operation, filtration system Standards, Understanding on environmental requirements and type of effluents. Technical writing. OTHERS: This profile demands more travelling about >60%
Posted 1 month ago
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