1 - 4 years
2 - 4 Lacs
Posted:1 month ago|
Platform:
Work from Office
Full Time
Designation - Technical Support Engineer Prefered Candidate profile - International Voice Process into Customer Support (Not into AR Calling) { Note : No need to come on Saturdays & Sundays } Desired Candidate Profile: We are looking for candidates experienced in providing Voice support for international customers in a technical process. This individual will provide customers from international regions with the highest level of support. including technical troubleshooting, account maintenance, provide customer education and triage issues to Level-2 and Customer Care team. The ideal candidate must be able to understand basic troubleshooting methodologies for a consumer technology product with focus on customer service. They must have the ability to monitor, follow up and take complete ownership of customer issues. Perks & Benefits: - Cab facility - PF & ESI / Health Insurance - IJP & career progression plans Experience Min. 1 year of experience in any international voice process Shift - US Shift (Night rotational) Location - Chennai (Ambit IT Park) Process - Technical Support - Voice Process. Please Don't Call, Share your Updated Cv.
iOPEX
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