Technical Support Associate

1 - 3 years

3 - 5 Lacs

Bengaluru

Posted:13 hours ago| Platform:

Apply

Skills Required

Technical Support hardware configuration Wireless Networking desktop support troubleshooting Mac OS Office 365 Active Directory

Work Mode

Work from Office

Job Type

Full Time

Job Description

Technical Support Associates support the work activities of the Network Administrator, maintaining a user environment consisting of laptop and desktop computers running the standard suite of business applications.

WhatYoullDo

Configure computer hardware and software, as well as troubleshoot related problems.
Complete some administrative tasks, such as initiating hardware repairs, assisting with organizational efforts and asset management.
IT team projects as assigned.
Knowledge and experience with PC desktop support functions relative to laptop and desktop computers.
Installation and configuration of business application software (i.e., MS Windows, Mac OS, Office 365 Suite including SharePoint and MS Teams.).
Technical Support tools: Norton Ghost, VNC.
Proficiency in PC hardware configuration, troubleshooting and maintenance.
Experience with Microsoft Active Directory, Wireless Networking (client side), Collaboration tools like Zoom and MS teams
Fair knowledge on troubleshooting zoom rooms and infrastructure related to it.
Experience in troubleshooting various forms of software problems (e.g., operating system and application programs).

WhatYoullBring

BS/BE with record of high academic achievement
A+ certification or Microsoft Certified Systems Administrator.
Eagerness to contribute in a team-oriented environment.
Ability to work methodically and analytically in a quantitative problem-solving environment.
Excellent leadership, communication and organizational skills
Strong customer service skills.

More Jobs at ZS

Associate - PMO

New Delhi, Pune

3 - 5 yrs

INR 6 - 8 Lacs

Data Science Consultant

Pune, Gurugram, Bengaluru

6 - 9 yrs

INR 25 - 35 Lacs

Decision Analytics Associate - Supply Chain & Manufacturing

Pune, Maharashtra, India

Experience: Not specified

Salary: Not disclosed

Azure Data Engineer

Pune, Maharashtra, India

Experience: Not specified

Salary: Not disclosed

Senior Associate - ITAM

Pune, Maharashtra, India

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.