Technical Manager - GOTS, Textile Exchange and Better Cotton

Job Description

Manage accreditation activities. Oversee certification operations. Handle unannounced, semi-announced, and additional audits. Support the Coordinator for reviewing and accepting applications. Maintain auditor qualifications and plan related activities for all schemes. Provide technical support to the team. Address technical queries from clients. Compile scheme updates for clients. Act as the product owner of IT tools for operation management. Verify and submit all scheme data internally and externally (scheme owner and accreditation body). Ensure readiness and updates for dTrackit, eTrackit, GTB, and the BCI portal. Investigate complaints. Conduct technical reviews of audit reports and documentation. Make certification decisions. Conduct calibration, harmonization, and technical training sessions. Manage accreditation activities. Oversee certification operations. Handle unannounced, semi-announced, and additional audits. Support the Coordinator for reviewing and accepting applications. Maintain auditor qualifications and plan related activities for all schemes. Provide technical support to the team. Address technical queries from clients. Compile scheme updates for clients. Act as the product owner of IT tools for operation management. Verify and submit all scheme data internally and externally (scheme owner and accreditation body). Ensure readiness and updates for dTrackit, eTrackit, GTB, and the BCI portal. Investigate complaints. Conduct technical reviews of audit reports and documentation. Make certification decisions. Conduct calibration, harmonization, and technical training sessions. Qualifications Bachelor's Degree in Textile Engineering from a reputed institute (preference for Postgraduates). 12 years of professional experience in a technical capacity in the textile industry, with at least 6 years in a certification body. ISO 9001 Lead Auditor Training Course. ISO 14001 Lead Auditor Training Course. SA 8000 Auditor Training Course. High level of proficiency with standards, related documents, interpretations, and the latest updates. Detailed knowledge of norm requirements for GOTS, GRS, RCS, OCS, MMS, Better Cotton. Knowledge of production methods and processes applicable to textile, plastic, paper, leather, and metal industries. Ability to produce clear, accurate, and complete written audit reports and technical review reports. Experience conducting shadow audits for auditors. Bachelor's Degree in Textile Engineering from a reputed institute (preference for Postgraduates). 12 years of professional experience in a technical capacity in the textile industry, with at least 6 years in a certification body. ISO 9001 Lead Auditor Training Course. ISO 14001 Lead Auditor Training Course. SA 8000 Auditor Training Course. High level of proficiency with standards, related documents, interpretations, and the latest updates. Detailed knowledge of norm requirements for GOTS, GRS, RCS, OCS, MMS, Better Cotton. Knowledge of production methods and processes applicable to textile, plastic, paper, leather, and metal industries. Ability to produce clear, accurate, and complete written audit reports and technical review reports. Experience conducting shadow audits for auditors. Additional Information Impeccable proficiency in both written and spoken English. Knowledge of a foreign language is an added advantage. Highly organized with the ability to plan and prioritize work. Efficient time management. Working knowledge of Microsoft Office tools (Word, Excel, PowerPoint, SharePoint, Teams). Experience with IT tools used in certification or accreditation bodies.