Team Leader

Job Description

Cutie Pie Cake Shop is seeking a dynamic and responsible Team Leader to join our retail team. The ideal candidate should have previous experience in retail sales and the ability to lead a small team effectively. Key Responsibilities: Supervise daily operations of the store to ensure smooth functioning Lead and motivate the sales team to achieve daily and monthly sales targets Ensure excellent customer service and handle customer queries/complaints professionally Manage stock levels and ensure the display is always attractive and well-maintained Coordinate with production and delivery teams for order accuracy and timely execution Prepare daily sales reports and assist with billing and POS operations Maintain cleanliness and hygiene standards at the store Follow store policies and ensure compliance with safety regulations Requirements: Minimum 1 year of experience in a recognized retail sales brand Strong leadership and communication skills Customer-oriented mindset with a focus on quality service Willing to work flexible shifts, including weekends and holidays Basic knowledge of using POS and handling billing Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹16,500.00 per month Benefits: Paid sick time Provident Fund Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Weekend availability Supplemental Pay: Commission pay Yearly bonus Work Location: In person