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Team Lead (Quality Assurance)

Team Lead (Quality Assurance)

PGA Labs

5 - 10 years

7 - 12 Lacs

Gurugram

Posted:1 week ago| Platform:

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Skills Required

Data validation Manager Quality Assurance Excel Coding Consulting Market research Manager Quality Control Performance improvement Data entry Auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

About 1Lattice

1Lattice

, we are a business decision-support partner offering a comprehensive, tech-enabled services stack that includes data, research, and a global expert network. Our integrated product suite helps clients make smarter decisions from input gathering to execution and measurement.We work with organizations across industries and geographies, solving complex business and organizational challenges through research-driven, actionable insights.

Role Overview

We are looking for a detail-oriented and proactive

Quality Control Lead

to oversee the quality assurance process for our research projects both quantitative and qualitative. This role is crucial to ensuring our deliverables meet high standards of accuracy, consistency, and client expectations.

Key Responsibilities

Oversee the
end-to-end quality check process
across all research studies.
Ensure projects meet
internal and client-specific quality standards
.
Audit data collected through fieldwork, coding, and data entry for
accuracy and consistency
.
Collaborate with project managers, field teams, and data units to
identify and resolve quality issues
.
Create, update, and manage
quality checklists and SOPs
.
Mentor and train junior quality team members for skill and performance improvement.

Key Performance Indicators

Data Accuracy:
Ensure 98% accuracy in all reviewed datasets.
Timely QC:
Complete quality checks within
24-48 hours
of data submission.
Compliance:
Maintain 95% adherence to internal and client-specific QC standards.
Error Resolution:
Address and resolve errors within
12 hours
of escalation.
Project Coverage:
Review 100% of assigned surveys/projects on time.
Training Impact:
Conduct quarterly QC training sessions with at least
85% positive feedback
.

What We re Looking For

Experience in quality control within the
market research or consulting
space.
Strong understanding of
data validation techniques
, especially for survey-based research.
Ability to
manage multiple projects
with precision and within tight timelines.
Excellent communication, collaboration, and problem-solving skills.
Proficiency in Microsoft Excel and quality management tools.

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PGA Labs

Technology / Sports

Sportstown

50-100 Employees

8 Jobs

Key People

John Doe

CEO
Jane Smith

CTO
Mike Johnson

CMO

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Team Lead (Quality Assurance)

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

About 1Lattice

1Lattice

Role Overview

Quality Control Lead

Key Responsibilities

end-to-end quality check process

internal and client-specific quality standards

accuracy and consistency

identify and resolve quality issues

quality checklists and SOPs

Key Performance Indicators

Data Accuracy:

Timely QC:

24-48 hours

Compliance:

Error Resolution:

12 hours

Project Coverage:

Training Impact:

85% positive feedback

What We re Looking For

market research or consulting

data validation techniques

manage multiple projects

More Jobs at PGA Labs