Posted:3 days ago|
Platform:
Work from Office
Full Time
Key Responsibilities:
Team Management:
o Lead and motivate a team of lending call center representatives to achieve individual
and team sales goals of loan approval and disbursement
o Conduct regular performance reviews, provide coaching and feedback to team members
to improve their sales skills and techniques for lead origination and maturity
o Monitor call metrics (call volume, conversion rates, average call duration) to identify
areas for improvement and implement necessary adjustments.
o Assign leads and manage call queues to optimize team efficiency
Sales Performance:
o Develop and execute sales strategies to maximize lead generation and loan conversions
o Set clear sales targets and track progress towards achieving them
o Identify and implement sales initiatives to boost conversion rates and address market
trends
o Conduct regular sales huddles to discuss strategies, share best practices and address
challenges.
Compliance and Quality Assurance:
o Ensure adherence to all lending regulations, company policies, and ethical sales
practices.
o Conduct quality monitoring of calls to assess sales techniques, compliance, and
customer service standards.
Customer Relationship Management:
o Foster positive customer relationships by providing excellent customer service
throughout the loan application process.
o Build rapport with potential customers to understand their needs and present suitable
loan products.
Any graduation
Cold Calling , Team Management , Call Quality , Compliance Assurance , Lending Solutions
Required Skills and Qualifications:
Strong Sales Acumen: Proven track record of success in a sales environment, preferably within
the lending industry for minimum 5 years
Leadership Skills: Ability to motivate, coach, and mentor a team to achieve high performance.
Communication Skills: Excellent verbal and written communication skills to effectively interact
with customers and team members.
Technical Proficiency: Familiarity with CRM systems, dialers, lead management, loan origination
software, and call center technology.
Compliance Knowledge: Thorough understanding of lending regulations and compliance
requirements.
Analytical Skills: Ability to analyze sales data, identify trends, and make data-driven decisions.
Key
Qualifications:
75% or above in 10th and 12th standard &
Full time Bachelors Degree
Full time Masters Degree will be a Plus
IndiaMART
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
4.0 - 8.0 Lacs P.A.
Noida, Uttar Pradesh, India
Experience: Not specified
Salary: Not disclosed
5.0 - 8.0 Lacs P.A.
Madurai
Experience: Not specified
3.0 - 4.0 Lacs P.A.
Experience: Not specified
1.25 - 1.5 Lacs P.A.
Experience: Not specified
1.44 - 1.68 Lacs P.A.
Experience: Not specified
2.0 - 3.25 Lacs P.A.
Lucknow
Experience: Not specified
1.8 - 2.16 Lacs P.A.
1.75 - 2.0 Lacs P.A.
Hyderabad
1.8 - 3.0 Lacs P.A.
