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Delhivery
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Team Lead

Team Lead

Delhivery

0 - 2 years

3 Lacs

Sriperumbudur

Posted:1 week ago| Platform:

Apply

Skills Required

SAP Power Bi Data Analysis Tableau Data Analytics Business Analytics Data Visualization Advanced Excel SQL

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

1. Team Management:

Lead, mentor, and manage the PST team to ensure high productivity and ownership.
Allocate and monitor tasks based on priority, skillset, and deadlines.
Facilitate daily stand-ups, reviews, and team development initiatives.

2. Problem Solving & Root Cause Analysis:

Identify operational inefficiencies, bottlenecks, and recurring issues using structured problem-solving methodologies.
Drive RCA (Root Cause Analysis) with relevant stakeholders and implement corrective/preventive actions.

3. Data Analytics and Reporting:

Design, develop, and maintain interactive dashboards and reports using
Tableau
.
Use
Advanced Excel
tools (Power Query, Pivot Tables, VBA, complex formulas) for trend analysis and data modeling.
Automate repetitive data processes to reduce manual effort and improve accuracy.

4. Performance Tracking & Metrics:

Define KPIs and track team and process performance regularly.
Present weekly/monthly performance reports with insights and action plans to senior management.

5. Stakeholder Management:

Collaborate with cross-functional teams (Ops, Tech, HR, etc.) to resolve operational challenges.
Serve as the key point of contact for escalations related to process issues or delays.

6. Continuous Improvement:

Champion continuous improvement culture within the team.
Identify automation opportunities and contribute to the development of internal tools/scripts.
Document learnings, SOPs, and ensure knowledge transfer.

Contact :7012932016

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