83 System Maintenance Jobs - Page 4

Overview Fanatics Commerce Technology focusses on end to end digital sports platform, that spans across our eCommerce, retail (in-venue) and brands/wholesale divisions globally. We crafting a world where every aspect of a sports fans passion is catered to. The Sr. Engineering Manager role within the Fanatics Brands Tech team is critical to driving this experience for the fan. Here, youll lead a talented team of Software Engineers dedicated to developing cutting-edge technology solutions that power our wholesale and brands order capture and management platform. This role focusses on impeccable execution of software development that propels our business goals while growing our broader Fanatics ecosystem. With direct responsibility for project prioritization, software quality, system maintenance, and the professional growth of your engineers, your leadership will have impact across multiple teams. Youll foster a culture of innovation, encouraging your team to contribute to cross-team technical discussions, supporting their ideas, and empowering them to make decisions. Your goal is to develop a team capable of delivering technology solutions that enhance the fan experience, maintaining the high standards of software and system quality that Fanatics is known for. Responsibilities Lead a global team that is focused on exploring and implementing new technologies and methodologies, encouraging a culture of experimentation and bold innovation to provide an awesome fan experience. Work closely with Product Management, Business leads and other engineering leads to craft cohesive, user-centric solutions that align with Fanatics strategic goals, exerting influence across the organization. Utilize metrics and data to guide decision-making processes, ensuring that initiatives are aligned organizational objectives. Champion a metrics-driven approach within your team. Dedicate yourself to the career progression of your team members, offering mentorship, identifying opportunities for growth, and fostering future leaders. Oversee the development of scalable, reliable systems. Emphasize continuous improvement and technical debt reduction to enhance system performance and user experience. Excellent cross-functional collaboration skills, fostering partnerships able to influence product strategy and technical decisions at an organizational level. Masterfully communicate complex technical and business updates, making data-supported presentations to stakeholders and executives, enhancing transparency and alignment. Stay ahead of industry trends and engineering practices, advocating for and implementing best practices that drive team and organizational success. Be willing to travel occasionally for special events and for essential offsite meetings and team collaboration sessions. Required Qualifications Proven experience in engineering leadership, with a keen ability to mentor, develop talent, and drive technical excellence. A solid foundation in software development, with 10+ years in GoLang, Java , React and/or similar technologies in an eCommerce or supply chain domain, and 5+ years in designing and implementing cloud-native solutions (AWS) that solve complex business cases. Expertise in Agile and Scrum methodologies, with the flexibility to adapt and thrive in a rapidly evolving landscape. Demonstrated capability in leading complex, scalable solution development, with a focus on delivering outstanding customer experiences. Positive and flexible attitude to work in a fast-paced environment and a willingness to embrace new initiatives. Highly outcome-oriented and data-driven Excellent influencing and problem-resolution skills A proven track record is developing successful applications that are both internal and external facing. Other Qualifications Bachelors / Masters Degree in Computer Science or similar experience Experience managing geographically dispersed teams. A passion for sports and the excitement surrounding pleasing fans. Experience in partnering with cross-functional teams. Proven track record in a start-up environment, valuing collaboration and rapid innovation. Passionate about working in a highly collaborative team environment Experience in Oracle Fusion Cloud / Apex / ATP supporting SCM is a plus Experience in B2B Commerce packages like Salesforce, Elastic, Shopify is a plus

About the Role We are looking for an operationally strong individual to own the daily functioning of academic and administrative software systems on campus. Youll act as the first point of contact for faculty, staff, and students using systems like ERP, LMS, and CRM, ensuring smooth functioning and issue resolution. Key Responsibilities Own daily operations of software systems (ERP, LMS, exam systems, attendance, etc.) at your assigned campus Support user onboarding, training, and ticket resolution Ensure data integrity across academic and administrative modules Liaise with academic operations, admissions, exam cell, and other stakeholders Escalate issues and coordinate with Group IT Head and vendor teams as needed Maintain system usage logs and documentation Requirements 3–6 years of experience in IT operations or systems support Hands-on experience with education-related software (ERP/LMS/CRM) Good interpersonal and communication skills; ability to work with non-technical users Highly structured, detail-oriented, and responsive Preferred Background Experience working in an educational institution or with an EdTech company Familiarity with tools like Moodle, LeadSquared, TCS iON, Zoho, etc.

Role Overview: The CRM Support Specialist will provide technical and functional support for the Microsoft Dynamics 365 platform, addressing user queries, resolving issues, and ensuring optimal system performance. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a deep understanding of Dynamics 365 CRM modules. Key Responsibilities: Technical Support: Troubleshoot and resolve technical issues related to Dynamics 365 CRM, ensuring minimal downtime and high user satisfaction. User Assistance: Assist end-users with navigation, data entry, and customization within the Dynamics 365 environment. System Maintenance: Monitor system performance, perform routine maintenance, and ensure adherence to best practices. Configuration and Customization: Implement minor customizations and configurations as needed, including workflows, dashboards, and reports. Data Management: Oversee data integrity, execute data imports/exports, and manage data cleanup efforts. Documentation: Create and maintain detailed documentation for support processes, FAQs, and system configurations on Weekly Analysis Training: Provide training to users to maximize their productivity with Dynamics 365 CRM tools. Collaboration: Work closely with the IT team and third-party vendors to address escalated issues and implement enhancements. Qualifications and Skills: Experience: 2+ years of experience in Microsoft Dynamics 365 CRM support. Technical Proficiency: Strong knowledge of Dynamics 365 CRM modules, Power Platform (Power Automate, Power Apps), and integrations. Problem-Solving: Ability to analyze issues, identify root causes, and implement effective solutions. Communication: Excellent verbal and written communication skills to interact with technical and non-technical stakeholders. Certifications: Microsoft Dynamics 365 certifications are highly desirable. Tools: Familiarity with tools like Azure DevOps, SharePoint, SAP application & Service Now, and other Microsoft ecosystems is a plus, Education: Bachelors degree in computer science, Information Technology, or a related field (preferred).

Provide technical support, troubleshoot hardware/software issues Assist in system setups, and maintain IT infrastructure across departments. Support hardware/software across departments. Required Candidate profile Male graduates with strong problem-solving skills, basic IT knowledge, and willingness to learn Good communication required. Freshers can apply.

Job Area: Engineering Services Group, Engineering Services Group > Support Engineering General Summary: As a Support Engineer at Qualcomm, you will significantly contribute to our product improvement and work with other Engineers to sustain aspects of our product development life cycle. Support Engineers will also play a critical role in resolving technical system issues that promote product reliability. You will have endless opportunities to learn and grow in the Engineering development space. Minimum Qualifications: Bachelor's degree and 1+ year of Support Engineering or related work experience. OR Associate's degree and 2+ years of Support Engineering or related work experience. OR High School Diploma or equivalent and 3+ years of Support Engineering or related work experience. *Completed advanced degree in a relevant field may be substituted for up to one year (Master"™s = one year) of work experience. You will be part of Qualcomm's Automotive Platform Systems Team in Bangalore, which is responsible for design, delivery and support of high-quality Chipset validation, integration and SW development platforms. In this role, the primary responsibility of the individual will be to work closely with platform design engineers in testing, troubleshooting, deploying, maintaining and supporting Qualcomm"™s Automotive platforms. Support tickets raised by users of these platforms will have to be resolved by the individual "“ either on their own or in collaboration with adjacent functions (HW Design/Manufacturing/Test/Prototype rework teams.) Individual may work on multiple tickets at any point of time, so, systematic tracking and updating of status is expected. The environment is fast-paced and requires cross-functional interaction daily. Good communication, planning and execution skills are a must. Following are the required skills and experience: - Ability to understand Schematics, component datasheets, BOM, Engineering Drawings- Ability to debug electronic HW systems, write board-level rework instructions and guide technicians to implement and verify rework- Ability to operate test equipment "“ power supplies, oscilloscopes and logic analyzers, protocol analyzers etc. - Working knowledge in Windows required - Knowledge of using JTAG debuggers preferred- Working knowledge in Unix is desirable - Experience in a support role and working with ticket tracking tools (like JIRA) desirable - Experience in running automated tests and ability to perform first-level debug in test / test-environment related issues is a strong plus - Strong individual contributor who will work well in a team environment - Good communication skills Qualifications: MinimumDiploma in Electrical/Electronics Engineering and 8+ years of experience in Electronic System Assembly, Test, Troubleshooting, lab support and system maintenance

Job Title: Senior BI Platform Administrator (Business Objects, Tableau, Metric Insights) Job Summary: We are seeking a seasoned BI Platform Administrator to oversee and manage our Business Intelligence (BI) infrastructure, focusing on SAP Business Objects, Tableau, and Metric Insights. The ideal candidate will be responsible for ensuring the stability, security, and efficiency of our BI platforms, supporting internal applications, and facilitating seamless data-driven decision-making across the organization. Key Responsibilities: Platform Administration: Administer and maintain SAP Business Objects, Tableau, and Metric Insights environments, including installation, configuration, and upgrades. Monitor system performance, troubleshoot issues, and implement best practices for optimization. Manage user access, permissions, and security settings across BI platforms. System Maintenance & Upgrades: Plan and implement platform upgrades, patches, and migrations from development (DEV) and quality assurance (QA) to production (PROD) environments. Ensure compliance with server vulnerability standards and organizational IT policies. Coordinate disaster recovery planning and execution for BI systems. Incident & Request Management: Handle incidents and service requests related to BI platforms, ensuring timely resolution. Automate workflows to improve efficiency and reduce manual intervention. Manage password changes and access provisioning for BI tools. Collaboration & Communication: Work closely with third-party vendors to address bugs, issues, and system enhancements. Collaborate with developers to resolve report/dashboard errors, schedule creations, and bursting requirements. Participate in Change Advisory Board (CAB) meetings to obtain necessary approvals for changes. Reporting & Dashboard Development: Create and maintain reports and dashboards for internal stakeholders using BI tools. Support internal applications such as NTRACs, Trauma One, and Harmony. Manage Epic upgrades concerning Business Objects integration. Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. 5-8 years of experience in BI platform administration, specifically with SAP Business Objects, Tableau, and Metric Insights. Strong understanding of server maintenance, security standards, and disaster recovery protocols. Proficient in automating workflows and managing content migrations across environments. Experience collaborating with vendors and cross-functional teams. Familiarity with internal applications like NTRACs, Trauma One, Harmony, and Epic systems. Excellent problem-solving skills and attention to detail. Preferred Certifications: SAP Certified Application Associate - SAP BusinessObjects Business Intelligence Platform. Tableau Desktop Certified Professional.

Job Description Job Purpose The Oracle Revenue Management and Billing (ORMB)/ Corporate Systems Developer will responsible for supporting, designing and developing for the ORMB application. This role will work under the direction of the Technical Manager and requires frequent interaction with departmental end users, consultants, and third-party application vendors, in order to ensure that we deliver a quality finance/corporate systems application. The ideal candidate will bring experience in developing technical solutions and data processing in large volume financial systems. This role will participate in various design discussions, create solution and design deliverables and develop technical solutions to implement and ensure successful delivery of business capabilities. Responsibilities Work with external vendor and internal functional business analysts, business process owners and other technical team members to create requirements and/or processes. This includes taking part of the process design, propose a solution, soliciting feedback and documenting the information associated with any enhancement Provide technical/functional production support to affiliate sites while anticipating future requirements, trends and changes to ensure current and future satisfaction of customer service within budget constraints. Perform system maintenance, support, installations, upgrade and performance monitoring while providing functional guidance and direction. Run/Schedule production jobs, maintenance and modification of interfaces and reports, migration of new software releases, year-end support, system upgrades and general technical modifications Develop enhancements and fixes within ORMB based on requirements gathered in the processes outlined above. Knowledge and Experience Experience in Java development (3+ years) with ability to quickly master an elaborate Java based framework and build application components on it Experience with the Oracle Revenue Management and Billing or CC&B products preferred Bachelor s degree in Computer Science/Information Systems/Accounting required Must possess the drive and ability to assist in the ongoing development of the ORMB application and processes, be able to work as a team player and thrive in a high-profile environment Ability to contend effectively with ambiguity and varying levels of detail A high attention to detail and quality Other Desirable Skills Experience with Oracle/SQL BI Publisher/Tableau experience is a plus Financial industry experience with Finance and/or accounting knowledge is beneficial Liaise with and build an effective relationship with the global team

Job Description Job Purpose The Oracle Revenue Management and Billing (ORMB)/ Corporate Systems Developer will responsible for supporting, designing and developing for the ORMB application. This role will work under the direction of the Technical Manager and requires frequent interaction with departmental end users, consultants, and third-party application vendors, in order to ensure that we deliver a quality finance/corporate systems application. The ideal candidate will bring experience in developing technical solutions and data processing in large volume financial systems. This role will participate in various design discussions, create solution and design deliverables and develop technical solutions to implement and ensure successful delivery of business capabilities. Responsibilities Work with external vendor and internal functional business analysts, business process owners and other technical team members to create requirements and/or processes. This includes taking part of the process design, propose a solution, soliciting feedback and documenting the information associated with any enhancement Provide technical/functional production support to affiliate sites while anticipating future requirements, trends and changes to ensure current and future satisfaction of customer service within budget constraints. Perform system maintenance, support, installations, upgrade and performance monitoring while providing functional guidance and direction. Run/Schedule production jobs, maintenance and modification of interfaces and reports, migration of new software releases, year-end support, system upgrades and general technical modifications Develop enhancements and fixes within ORMB based on requirements gathered in the processes outlined above. Knowledge and Experience Experience in Java development (3+ years) with ability to quickly master an elaborate Java based framework and build application components on it Experience with the Oracle Revenue Management and Billing or CC&B products preferred Bachelor s degree in Computer Science/Information Systems/Accounting required Must possess the drive and ability to assist in the ongoing development of the ORMB application and processes, be able to work as a team player and thrive in a high-profile environment Ability to contend effectively with ambiguity and varying levels of detail A high attention to detail and quality Other Desirable Skills Experience with Oracle/SQL BI Publisher/Tableau experience is a plus Financial industry experience with Finance and/or accounting knowledge is beneficial Liaise with and build an effective relationship with the global team