BI Platform Admin

Job Description

Job Title: Senior BI Platform Administrator (Business Objects, Tableau, Metric Insights) Job Summary: We are seeking a seasoned BI Platform Administrator to oversee and manage our Business Intelligence (BI) infrastructure, focusing on SAP Business Objects, Tableau, and Metric Insights. The ideal candidate will be responsible for ensuring the stability, security, and efficiency of our BI platforms, supporting internal applications, and facilitating seamless data-driven decision-making across the organization. Key Responsibilities: Platform Administration: Administer and maintain SAP Business Objects, Tableau, and Metric Insights environments, including installation, configuration, and upgrades. Monitor system performance, troubleshoot issues, and implement best practices for optimization. Manage user access, permissions, and security settings across BI platforms. System Maintenance & Upgrades: Plan and implement platform upgrades, patches, and migrations from development (DEV) and quality assurance (QA) to production (PROD) environments. Ensure compliance with server vulnerability standards and organizational IT policies. Coordinate disaster recovery planning and execution for BI systems. Incident & Request Management: Handle incidents and service requests related to BI platforms, ensuring timely resolution. Automate workflows to improve efficiency and reduce manual intervention. Manage password changes and access provisioning for BI tools. Collaboration & Communication: Work closely with third-party vendors to address bugs, issues, and system enhancements. Collaborate with developers to resolve report/dashboard errors, schedule creations, and bursting requirements. Participate in Change Advisory Board (CAB) meetings to obtain necessary approvals for changes. Reporting & Dashboard Development: Create and maintain reports and dashboards for internal stakeholders using BI tools. Support internal applications such as NTRACs, Trauma One, and Harmony. Manage Epic upgrades concerning Business Objects integration. Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. 5-8 years of experience in BI platform administration, specifically with SAP Business Objects, Tableau, and Metric Insights. Strong understanding of server maintenance, security standards, and disaster recovery protocols. Proficient in automating workflows and managing content migrations across environments. Experience collaborating with vendors and cross-functional teams. Familiarity with internal applications like NTRACs, Trauma One, Harmony, and Epic systems. Excellent problem-solving skills and attention to detail. Preferred Certifications: SAP Certified Application Associate - SAP BusinessObjects Business Intelligence Platform. Tableau Desktop Certified Professional.