Home
Jobs

Support Engineer - Consumer

1 - 5 years

2 - 4 Lacs

Posted:4 weeks ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities: Ensure Support via Phone, Email, and Chat. Meet the SLA requirements and the internal procedural workflow Perform virtual environment analysis and information gathering on client infrastructure for deploying consumer solutions. Initiate, manage and document reports. Build and maintain a consolidated relationship with K7 customers Timely and accurate reporting on status for assigned tasks Excellent English verbal and written communication skills and Verbal communication in Hindi / Other regional language is a plus Technical Requirements Minimum 1-2 years of professional experience Voice support in the following areas: Windows Desktop 7/8 or 10-Advanced Administration. Other Requirements Degree in Computer Science, Engineering or equivalent Result-oriented and good diagnostic skills Efficient time management and team player Quick learner, dynamic, energetic and customer-oriented Basic technical & system knowledge, Candidate must know to speak Hindi.

Mock Interview

Practice Video Interview with JobPe AI

Start Technical Support Interview Now
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You