2 - 4 years
9 - 13 Lacs
Posted:1 week ago|
Platform:
Work from Office
Full Time
The position will supervise the daily transactional and administrative operations of Member Compensation agents providing leadership, operational expertise, and motivation across the team. The MC Supervisor will collaborate building strong internal relations with GBS Member Operations Transaction Management and interact frequently with GBS Service Management Framework as well with internal/external customer (Region, Countries and Corporate).
The GBS model foundation is based on operational efficiency, scalability, quality, controls, risk mitigation and continuous process improvement, its pivotal for the position works towards these standards. The MC Supervisor will monitor metrics/KPIs driven collaborating with the fulfillment of the Service Partnership Agreements pursuing the cost per transaction reduction using continuous improvement, automation, and global standardization of the end-to-end processes.
The supervisor in conjunction with MC Management and Member Operations Transactional Management will continue assess for re-skilling and/or upskilling opportunities.
Accountable for strategies focused on the enhancement of the GBS organization capacity through technology and innovation
Required
Preferred
Required
Preferred
Herbalife International
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