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Subject Matter Expert (SME)

1 years

5 Lacs

Posted:2 days ago| Platform: GlassDoor logo

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On-site

Job Type

Full Time

Job Description

Job Title: Content Moderation - Subject Matter Expert (SME)

Location: Uppal, Hyderabad
Job Type: Full-time | Immediate Joiners Preferred
Open Positions: 3 (Limited Vacancies)

Job Description:

We are hiring a Subject Matter Expert (SME) with proven expertise in content moderation. This role is ideal for professionals who have worked as an SME in content review/moderation environments and can provide strategic and operational support to moderation teams.

Key Responsibilities:

  • Act as the SME for content moderation processes and policy enforcement
  • Provide subject matter guidance to moderators and support teams
  • Handle complex and sensitive content escalation cases
  • Work with quality and training teams to improve moderation standards
  • Stay updated on platform policies and ensure alignment with moderation guidelines
  • Review team performance metrics and contribute to continuous process improvement
  • Train, mentor, and support junior team members

Required Experience & Skills:

  • Minimum 1 year of documented experience as a Content Moderation SME
  • In-depth understanding of content policy, community guidelines, and moderation workflows
  • Strong decision-making skills with the ability to handle sensitive content
  • Excellent communication, leadership, and analytical abilities
  • Comfortable working in high-pressure and fast-paced environments

Work Conditions & Benefits:

  • 5-day work week with 2 rotational week offs
  • Rotational shifts (24/7 operational environment)
  • 2-way cab facility provided for all shifts
  • Immediate joiners preferred

Location:

Uppal, Hyderabad

Apply now – Only 3 positions remaining!

Job Type: Full-time

Pay: ₹500,000.00 - ₹550,000.00 per year

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Rotational shift

Supplemental Pay:

  • Performance bonus

Work Location: In person

Application Deadline: 10/07/2025

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