8 Student Success Jobs

JAIN (Deemed-to-be University) is looking for dynamic individuals at an Assistant Professor level in the stream of Computer Science Engineering to contribute to shaping the future of education. Located in Bangalore, the Silicon Valley of India, JAIN (Deemed-to-be University) provides a conducive environment for learning, encompassing academic excellence and extracurricular activities. Recognized for its focus on education, entrepreneurship, research, and sports, JAIN (Deemed-to-be University) attracts students from over 35 countries, offering innovative programs at the undergraduate, postgraduate, and research levels. As an Assistant Professor in Computer Science Engineering at JAIN (Deemed-to-be University), you will play a pivotal role in cultivating the next generation of tech leaders. The position entails a combination of teaching, research, and innovation to ignite curiosity and foster academic excellence in a forward-thinking setting. Your responsibilities will include delivering impactful lectures, guiding students in core and advanced CSE subjects, spearheading collaborative interdisciplinary research endeavors, creating curriculum and academic content that align with industry trends, and promoting a culture of experimentation, learning, and inclusivity. The ideal candidate should hold a Ph.D. in Computer Science Engineering with a strong academic background, including mandatory qualifications of B.E./B.Tech., M.E./M.Tech./M.S. Additionally, a minimum of 4 years of teaching or research experience is required. A tech-savvy mindset, a commitment to continuous learning and mentorship, excellent communication skills, and dedication to student success and diversity are essential qualities sought after for this role. The Computer Science Engineering department at JAIN (Deemed-to-be University) is dedicated to fostering innovation and research excellence. The team emphasizes collaboration, bold ideas, and purpose-driven leadership, inspiring passion among faculty members. Joining JAIN (Deemed-to-be University) as an Assistant Professor in CSE offers the opportunity for academic freedom to conduct impactful research, engage in purpose-led projects that bridge theory with real-world applications, access a vibrant tech ecosystem, and benefit from an open culture that values feedback, growth, and collaboration.,

Job Description Join our team at Robomatonix, an innovative EdTech startup dedicated to transforming STEM education through immersive learning experiences. As a STEM Trainer based in Jaipur, you will play a crucial role in inspiring students to develop key skills essential for their future success in a technology-driven world. Your responsibilities will include creating and implementing dynamic STEM-focused lessons that engage students and encourage their creativity and critical thinking. You will be in charge of preparing educational materials, leading interactive sessions, providing hands-on training, monitoring student progress, and giving constructive feedback to enhance their learning outcomes. Collaboration with fellow educators and active participation in curriculum development activities are key aspects of this role. We are looking for someone with a strong foundation in Science, Technology, Engineering, and Mathematics (STEM) subjects, along with experience in designing and delivering educational content. Your excellent communication skills and ability to motivate students through interactive teaching methods will be essential in driving student success. If you have a Bachelor's or Master's degree in Education, Engineering, or Science, and a passion for STEM education, we encourage you to apply. Prior experience in a teaching or training capacity will be advantageous, along with a knack for creativity and problem-solving. Embark on this exciting journey with us at Robomatonix, where we are committed to making STEM education accessible and enjoyable for all learners.,

Job Title: L1 Student Support Associate Location: Mumbai (Marol) Work From Office Experience: 0–2 Years Shift Type: Rotational (including weekends and public holidays) Industry: EdTech / Education Services Department: Student Success Employment Type: Full-Time About upGrad Founded in 2015, upGrad is Asia’s largest integrated Learning, Skilling, Workforce Development, and Placement company. Its offerings include online and hybrid degrees, study abroad programs, certifications, bootcamps, and doctorates for working professionals. Through its B2B arm, upGrad also provides enterprise training, recruitment, and staffing services. With 10M+ learners across 100+ countries, 300+ global university partners, 2500+ pathway connections, and 20,000+ recruitment partners, upGrad continues to empower careers worldwide. Learn more at www.upgrad.com. About the Role We are looking for a proactive and learner-centric L1 Student Support Associate to join our Student Success team. In this role, you will handle queries from learners via our ticketing system (Freshdesk) and live chat, ensuring timely resolution, consistent communication, and a high level of satisfaction throughout the learner journey. Key Responsibilities Handle incoming learner queries via Freshdesk (tickets) and live chat platforms Ensure timely resolution of issues while meeting SLA, CSAT, and quality benchmarks Maintain professionalism and clarity in all learner communications Collaborate with internal teams for issue resolution and escalations Accurately log and track interactions in the CRM system Deliver a seamless and positive learner experience across every interaction Work in rotational shifts, including weekends and public holidays, as required Required Skill Set Excellent written and verbal communication skills Strong problem-solving and interpersonal abilities Time management skills with the ability to multitask under pressure Familiarity with Freshdesk or other ticketing tools (preferred) Proficiency in MS Office or Google Workspace tools Preferred Qualifications Bachelor’s degree in any discipline Prior experience in student support or customer service (experience in EdTech is a plus) Why Join upGrad At upGrad, we’re shaping the careers of tomorrow at Asia’s largest integrated higher ed company. Join our Student Success team to: Be a Learner Advocate: Serve as the first line of support and help learners succeed Gain Cross-Functional Exposure: Work closely with operations, academic, and tech teams Build a Career in EdTech: Learn, grow, and contribute in a mission-driven, high-growth environment Experience Growth: Access continuous learning and internal career mobility opportunities Equal Opportunity Statement We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. All employment is decided on the basis of qualifications, merit, and business need

SEAMEDU - EXECUTIVE - STUDENT SUCCESS This position is for Seamedu - School of Pro Expressionism, a division of Seamless Education and Services Pvt. Ltd (SEAS): Seamedu - School of Pro Expressionism is a Management, Technology and Media school producing world class talent for the industry. Seamedu fosters a learning environment that encourages personal expression and professional growth. By providing practical skills and a supportive atmosphere, we empower students to excel in their chosen fields Job Title / Designation: EXECUTIVE Key Responsibilities: Student Engagement and Support: Act as the primary point of contact for student queries, concerns, and feedback. Provide guidance on academic schedules, curriculum, and resources. Proactively check in with students to track progress and address challenges. Onboarding and Orientation: Assist in onboarding new students and organizing orientation sessions. Ensure that students understand available support systems, policies, and platforms. Communication and Collaboration: Maintain effective communication with students through emails, calls, and meetings. Liaise with faculty, administrative staff, and other departments to resolve student issues. Monitoring and Reporting: Track student attendance, progress, and performance metrics. Generate reports and provide insights to management about student engagement and outcomes. Event Coordination: Organize workshops, webinars, and events to enhance student learning and experience. Collaborate on initiatives to foster a sense of community among students. Problem Resolution: Address complaints or conflicts and provide timely solutions. Escalate unresolved issues to the appropriate authority when necessary. Continuous Improvement: Gather student feedback to identify areas for improvement in services and processes. Participate in training and development programs to stay updated on best practices in student support. Specific Skill Set Customer Service Customer Engagement and Retentions Building customer relationship. Excellent written and verbal communication Skills Ability to Co-ordinate with multiple Stake holders MS office (Excel / Word / PowerPoint) Minimum/Maximum/ Work Experience Required : 15 years of experience Minimum Education Requirements Graduate in any stream with relevant experience Languages English, Hindi Location(s) of Job: Ajinkya DY Patil, Lohegaon, Pune

As the Junior Program Coordinator - Student Success and LMS Specialist at RACE (REVA Academy for Corporate Excellence), you will play a crucial role in overseeing the student success process and managing the Learning Management System (LMS) for our specialized programs in Cybersecurity. Your responsibilities will include ensuring smooth academic delivery, coordinating with industry trainers for learning material creation, conducting assessments, and managing certification programs in collaboration with various learning partners. You will work closely with cross-functional teams, such as admissions, marketing, and academics, to provide comprehensive support to our students. Your role will involve monitoring student progress, engagement, and data analysis through the LMS system. As a key point of contact for participants, you will troubleshoot queries, facilitate discussions, and ensure high levels of participant satisfaction. In addition, you will support faculty members in meeting learning outcomes, planning on-campus sessions, evaluating participant performance, and coordinating with industry professionals. Your role will also involve managing program trackers, collating learning materials, ensuring infrastructure readiness for sessions, and implementing processes to enhance program management efficiency. To excel in this role, you should have a Bachelor's degree, preferably in business management or MBA, along with at least 2 years of experience in managing program offices for academic or training organizations. Proficiency in IT operations, ICT, and lab management is essential. You should possess excellent multitasking abilities, communication skills, and be detail-oriented. Prior experience with a learning management system and familiarity with technology tools for online learning will be advantageous. If you are passionate about learning, have a proactive approach to problem-solving, and are dedicated to ensuring a seamless and effective learning experience for participants, we encourage you to apply for this exciting opportunity at RACE.,

Job Title: Teaching Assistant (English Proficiency - UK Level) Location: Rohtak, Haryana Open Positions: 3 Salary Range: Up to 3 LPA Experience Required: Minimum 2 Years (Teaching) About the Role We are seeking passionate, energetic, and professionally fluent English-speaking Teaching Assistants for our Rohtak-based institution. The ideal candidates must have a strong background in teaching, a flair for UK-level spoken and written English, and a deep commitment to student success. This role is ideal for educators who are collaborative, proactive, and capable of supporting lead faculty in both academic and administrative functions. Key Responsibilities Academic Support Assist lead teachers in delivering high-quality lessons in line with the curriculum. Provide academic support to students in small groups and one-on-one settings. Support students in language development, reading comprehension, writing, and verbal communication. Help prepare lesson plans, assignments, teaching aids, and worksheets. Classroom Engagement Actively manage student behavior to ensure a safe and productive learning environment. Encourage student participation and engagement through interactive and inclusive teaching practices. Foster a culture of respect, discipline, and academic curiosity. Assessment & Feedback Help in grading assignments and maintaining academic records. Track student progress and provide constructive feedback to both students and lead teachers. Conduct revision sessions and doubt-clearing classes. Communication & Coordination Maintain effective communication with parents regarding student progress when required. Coordinate with other academic staff and contribute to team meetings and planning. Assist in organizing classroom displays, school events, and extracurricular activities. Key Requirements Minimum 2 years of classroom teaching experience in a formal setting Strong command of UK-level English both spoken and written Bachelor's degree in Education, English, or a relevant discipline (B.Ed preferred) Proficiency in modern teaching tools and methods (smartboards, e-learning platforms, etc.) Passion for teaching, positive attitude, and student-first mindset Willingness to work full-time from our Rohtak campus

Role Overview As a Success Coach Manager , you will lead and mentor a team of Success Coaches, ensuring student engagement, retention, and success. You will play a key role in improving student experience, collaborating across teams, and driving operational excellence in Telugu and other regional cohorts . Key Responsibilities Leadership & Team Management Lead and mentor a team of Success Coaches to drive student success. Monitor team performance and ensure smooth execution of responsibilities. Student Engagement & Retention Develop and implement strategies to improve student engagement and retention. Address escalations and ensure timely resolutions for student concerns. Parent & Stakeholder Communication Build strong relationships with students and parents, ensuring a seamless learning experience. Communicate insights and feedback to internal teams for continuous improvement. Operational Excellence & Collaboration Oversee daily operations, including attendance tracking, exams, and campus activities. Collaborate with cross-functional teams to enhance processes and student experience. What We're Looking For Must-Have Skills Strong communication skills in English and Telugu (or other regional languages as required) . Leadership and team management experience. Problem-solving skills with a student-first approach. Adaptability in a fast-paced learning environment. Preferred Qualifications Prior experience in mentoring, student success, customer support, or ed-tech . Public speaking skills and the ability to engage a large audience. Basic tech proficiency (spreadsheets, AI tools, and CRM systems). Location: Training Hyderabad (Work from Office) Work location : Pan India ( Work from Office ) Work Days: Monday - Saturday (6 days a week)

Role: Program Manager Join NIAT as Our Program Manager Are you ready to play a pivotal role in shaping the future of tech education in India? At the NxtWave Institute of Advanced Technologies (NIAT), we're seeking a dynamic Program Manager to manage Program Operations. This is your opportunity to be at the forefront of educational innovation, guiding the next generation of tech leaders. About NIAT NIAT stands as NxtWaves flagship four-year, on-campus program in Computer Science. Our curriculum is among Indias most advanced, meticulously aligned with industry demands. Headquartered in Hyderabad's vibrant tech landscape, our Hyderabad campus is surrounded by global giants like Google, Microsoft, Apple, Amazon, and Nvidia, offering our students unparalleled exposure to the world of technology. With our phenomenal success in Hyderabads first two cohorts, NIAT has proven to be the ultimate launchpad for future tech leaders. Now, were taking this revolution nationwide. This is your moment to step up, drive change, and be at the helm of an educational movement thats shaping Indias tech landscape. As we expand across the country, we need insightful Program Managers who can build, innovate, and elevate our impact to new heights. If youre driven by a passion for student success and the power of cutting-edge education, this is your once-in-a-lifetime opportunity to be at the forefront of the next big wave in tech education. Are you ready to lead this transformation? Join us and make history. Why Join Us? Innovate Education: Be part of a revolutionary institution that's redefining computer science education in India. Dynamic Environment: Work alongside Chief of Staff, mentors and industry professionals in a fast-paced, growth-oriented setting. Career Advancement: Seize opportunities for professional development and career growth within a pioneering educational ecosystem. Your Role As the Program Managers, you will: Ensure Operational Excellence: Oversee on-ground operations for assessments, events, and program-related activities to ensure the smooth execution of our curriculum. Drive Student Success: Collaborate with academic and student success teams to monitor and boost student progress and outcomes. Enhance Engagement: Continuously refine processes to elevate student engagement, improving pedagogy, content, and class delivery. Elevate Campus Experience: Lead initiatives to enrich the student experience, including campus branding and marketing efforts. Foster Industry Connections: Work closely with placement and training cells to establish industry partnerships, securing robust internship and placement opportunities. What We’re Looking For Results-Driven: You thrive in fast-paced environments and are committed to achieving excellence. Process Innovator: You balance long-term process improvements with short-term goal attainment. Student-Centric Mentor: You possess empathy towards students and are dedicated to fostering their success. Skilled Communicator: You have excellent communication and interpersonal skills, adept at engaging with multiple stakeholders. Qualified Professional: You hold a Bachelor’s or Master’s degree in Business, Strategy, or a related field. Strategic Thinker: Previous experience in strategy or business planning is a plus. Tech-Savvy Operator: Proficient in Google Sheets or Microsoft Excel, along with other GSuite and Microsoft Office products. Local Insight: Being a native of the assigned campus's geographic state is preferred, as we have campuses in Hyderabad, Pune, Kolhapur, Mangalore, Bangalore, Chennai, Vijayawada, Jaipur, and Delhi. Location & Work Details Working Days: Monday to Saturday (6-day workweek) Work Timings: 8:00 AM - 5:00 PM Compensation: Competitive CTC based on experience and qualifications Work Location: During training period(2 months) Hyderabad and post training on the assigned Campuses (Hyderabad/Pondicherry/Mangalore/Pune/Kolhapur/Jaipur/Vijaywada/Tirupathi/Chittoor)