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8.0 - 12.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Process & Administrative Support professional, you will be responsible for providing operations, tooling, and logistics support. Your role will involve ensuring data protection compliance, maintaining the confidentiality and integrity of data, and generating reports for program/project status reporting. You will also be required to implement governance standards, track project deliverables, and lead the IT quality team in driving quality strategy implementation. Additionally, you will be responsible for creating/publishing project updates, facilitating meetings, managing issues and risks, maintaining deliverables repository, and overseeing workplan management. Your role will also involve budget tracking and analysis, supporting annual IT budget preparation, and acting as a SPOC for IT audits. Furthermore, you will support project teams with deliverable publication, review, and sign-off, ensuring adherence to project plans and guidelines. In this role, you will drive continuous improvements and innovation by optimizing PMO work, automating processes, and implementing best practices. You will also lead team events such as monthly townhalls, team bonding events, and rewards/recognition programs to enhance team camaraderie. The ideal candidate should hold a B.E/B.Tech + MBA qualification, have 8-12 years of relevant experience in IT Project Management Office, possess a strong understanding of IT Project Management lifecycle, and have experience in partner/vendor management. A Project Management Certification such as PMP or similar would be a plus.,

Posted 1 day ago

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

The role requires you to design, test, and maintain software programs for operating systems or applications that need to be deployed at a client's end while ensuring they meet 100% quality assurance parameters. Your responsibilities will include understanding the requirements and design of the product/software, developing software solutions, investigating problem areas, facilitating root cause analysis, and identifying ways to improve system performance. You will collaborate with functional teams, systems analysts, and project managers to obtain information on software capabilities. You will also be responsible for performing coding, ensuring optimal software/module development, determining operational feasibility, developing and automating processes for software validation, modifying software to fix errors or improve performance, and recommending the installation of new systems or modifications to existing systems. It will be essential to ensure error-free code, prepare reports on programming project specifications, and compile comprehensive documentation and reports as requested. Additionally, you will be expected to provide status reporting and maintain a customer focus with respect to the project and its execution. This will involve capturing requirements and clarifications from the client, taking feedback regularly to ensure timely delivery, participating in continuing education and training, consulting with engineering staff, and documenting solutions effectively. You will need to ensure good quality of interaction with customers through various communication channels and respond to customer requests promptly. Your performance will be measured based on continuous integration, deployment, and monitoring of software with a focus on error-free onboarding and implementation, adherence to release plans, quality, and customer satisfaction including on-time delivery, troubleshooting queries, and completion of assigned certifications for skill development. Additionally, you will be evaluated on MIS and reporting aspects, ensuring 100% on-time generation of MIS and reports.,

Posted 2 days ago

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

The role requires you to design, test, and maintain software programs for operating systems or applications to be deployed at client end, ensuring they meet 100% quality assurance parameters. Your responsibilities include understanding product/software requirements, developing software solutions, investigating problem areas, facilitating root cause analysis, and identifying ideas for system performance improvement. You will collaborate with functional teams, systems analysts, and project managers to obtain necessary information on software capabilities. You will be responsible for coding, ensuring optimal software/module development, determining operational feasibility, developing and automating processes for software validation, modifying software to fix errors or improve performance, and preparing reports on programming project specifications. It is crucial to ensure error-free code, timely documentation, and coordination with the team on daily project status and progress. Additionally, you will be involved in status reporting, customer focus, capturing client requirements and feedback, continuing education and training, consulting with engineering staff, and documenting solutions through flowcharts, diagrams, code comments, and clear code. Emphasis is placed on maintaining good quality interactions with customers, timely responses to requests, and ensuring no instances of complaints internally or externally. Your performance will be measured based on Continuous Integration, Deployment & Monitoring of Software (error-free onboarding & implementation, adherence to the release plan), Quality & Customer Satisfaction (on-time delivery, troubleshooting queries, customer experience, completion of certifications), and MIS & Reporting (timely report generation). Overall, this role requires a dedicated individual with strong software development skills, attention to detail, effective communication abilities, and a focus on delivering high-quality software solutions to meet client requirements.,

Posted 3 days ago

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

The role of preparing test cases and conducting testing for the product/platform/solution to be implemented at a client's end is crucial for ensuring 100% quality assurance parameters are met. As a Test Engineer, you will be responsible for understanding the test requirements, designing test cases, and authoring test planning based on business requirements and testable criteria. It is essential to implement Wipro's testing methodology, including Model based testing, to streamline test generation efficiently. Collaboration with the development team is necessary to identify and document test cases, ensuring version control and alignment with the testing scope. Participation in User Acceptance Testing (UAT) and automation of the test life cycle through various tools like vb macros, scheduling, and GUI automation will be part of your responsibilities. Designing and executing the automation framework, along with reporting, will contribute to software validation and quality assurance. Your role involves detecting and documenting bug issues, preparing defect reports, and monitoring test progress to maintain project timelines and adherence to SLA's. Providing timely feedback on usability, serviceability, and quality risks will be crucial for reporting to stakeholders. Regular status reporting, customer interaction, and updates on testing deliverables will ensure customer satisfaction and project success. Performance will be measured based on the accuracy of understanding test requirements, error-free testing solutions, automation levels achieved, testing efficiency, on-time delivery, troubleshooting effectiveness, and customer satisfaction scores. Timely response to customer requests, accurate effort updates in project trackers, and adherence to quality and SLA norms will be essential for successful performance in this role.,

Posted 4 days ago

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2.0 - 6.0 years

0 Lacs

haryana

On-site

Genpact is a global professional services and solutions firm committed to delivering outcomes that shape the future. With a workforce of over 125,000 individuals in more than 30 countries, we are fueled by our innate curiosity, entrepreneurial agility, and dedication to creating lasting value for our clients. Our purpose, the relentless pursuit of a world that works better for people, drives us to serve and transform leading enterprises, including the Fortune Global 500, leveraging our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the position of Management Trainee, OTC Claims. We are looking for a candidate with comprehensive knowledge and understanding of the entire OTC Claims process. In this role, you will be responsible for managing the OTC Claims portfolio, maintaining strong customer relations, and working within strict deadlines in a business environment. The role may involve traveling to onshore sites for Knowledge Transfer. **Responsibilities:** - Manage the OTC Claims portfolio and uphold strong customer relations. - Research and resolve customer deductions and disposition items. - Provide status reports on customer deductions. - Establish and maintain relationships with the appropriate business unit and corporate personnel. - Prepare reports and recommendations on claims problems and issues for the supervisor. - Determine the validity of disputes and issue credit memos for valid disputes. - Review disputed reasons such as pricing, shortages, damages, rebates, co-ops, and returns. - Obtain data from customers, freight forwarders, and business units. - Obtain necessary documentation to support the business's position on disputed invoices and prepare documentation for rebilling customers. - Independently manage assigned targets for calls and aged AR claims. - Communicate with US-based clients to discuss inputs and resolve any queries regarding disputes. - Research fully open invoices that customers have disputed. - Support team priorities and initiatives and manage workload effectively. - Assist in the creation and updating of Standard Operating Procedures (SOPs). - Provide the required data for audit purposes. **Qualifications:** **Minimum Qualifications:** - B. Com Graduate or equivalent experience. - Prior Work Experience. - Detail-oriented with excellent interpersonal skills. - Strong analytical and decision-making skills. - Proficient in using MS Office package, especially MS Excel, PowerPoint, and Outlook. - Excellent communication and presentation skills. - Relevant OTC domain experience and some SAP experience are mandatory. **Preferred Qualifications:** - Prior experience with SharePoint, SalesForce, and PowerBI preferred. - Experience with OnBase, FSCM, and TPM preferred. - Candidates with prior voice experience (US) preferred. - Experience with international process transition would be an added advantage. - Candidates with valid US Visa preferred. This position is based in India-Gurugram and is a full-time role. The education level required is Bachelor's/Graduation/Equivalent. The job was posted on June 9, 2025, at 2:32:00 AM, and the unposting date is August 8, 2025, at 1:29:00 PM. The primary skill set required for this role is Operations, and it falls under the category of Full Time jobs.,

Posted 6 days ago

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5.0 - 9.0 years

0 Lacs

coimbatore, tamil nadu

On-site

You will be responsible for developing a comprehensive cut-over plan that includes all activities, timelines, dependencies, and required resources for a successful transition. You must also identify potential risks associated with the cut-over process and develop mitigation strategies to address them, covering risks related to data migration, system configuration, and go-live activities. As the central point of contact for all cut-over-related activities, you will coordinate with various teams such as project management, technical, functional, and business teams to ensure alignment and collaboration. It is essential to ensure that all necessary resources, including hardware, software, documentation, and training materials, are in place for the go-live by coordinating with vendors, IT teams, and stakeholders to address any deployment-related issues. Maintaining accurate records of all cut-over activities, decisions, issues, and resolutions for future reference and audit purposes will be part of your responsibilities. You will also be required to prepare status reports and updates for project stakeholders and management. Additionally, you will provide ongoing support and troubleshooting assistance to end-users during the initial post-go-live period to ensure a smooth transition and address any issues that may arise.,

Posted 1 week ago

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3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

You will be responsible for designing a robust test strategy and high-level test scenarios to ensure thorough testing of the logic and handoffs supporting the End to End (E2E) business flows. You will collaborate with application teams to develop test strategies, identify data needs, and track/report progress and issues to obtain approval of test results. As a QA & Testing Senior Analyst, you will coordinate test executions, define mitigation strategies for testing/quality risks, and work with various stakeholders to confirm schedules and resource allocations. Additionally, you will maintain dashboards on testing progress, identify automation opportunities, and promote continuous improvement through lessons learned sessions and best practices implementation. To be successful in this role, you should have 3-6 years of experience in coordinating complex integration testing efforts, strong communication and team management skills, and deep knowledge of testing methodologies in agile environments like SAFe, Scrum & Kanban. You should be able to translate high-level specifications into clear testing requirements, have strong technical and analytical skills, and experience with integration testing across multiple platforms. Your responsibilities will include documenting test strategies and plans, assigning tasks to the team, working with large solution programs, providing status reporting, and influencing participants to drive results. You should be detail-oriented, adaptable in a dynamic work environment, and have solid interpersonal and team-building skills. Knowledge of the Healthcare industry/PBM is preferred, and experience with tools like Jira, SOAP UI, Informatica, and ETL testing will be beneficial. The ideal candidate will have a Bachelor's degree in a related technical/business field or equivalent work experience. Proficiency in functional testing, SQL, Agile methodologies, and tools like Selenium with Java and Cucumber BDD Framework will be advantageous. Strong time management, excellent communication skills, and the ability to work well in a diverse environment are essential for this role.,

Posted 1 week ago

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