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Staff SW Engineer

5 - 10 years

7 - 12 Lacs

Posted:6 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are seeking a highly skilled and hands-on ServiceNow Platform Solution Architect who will be responsible for both designing robust ServiceNow platform solutions and leading their end-to-end development and implementation.

The ideal candidate will be adept at translating business requirements into scalable ServiceNow solutions, guiding development teams, and ensuring platform best practices, security, and performance. This hybrid role combines deep technical expertise with architectural vision to drive digital transformation across the enterprise.

Essential Functions:

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Lead architecture, design, and hands-on development of ServiceNow solutions, including ITSM, ITOM, HRSD, CSM, SecOps, GRC, and custom applications.

- Gather, analyze, and translate business and technical requirements into effective ServiceNow solutions. - Develop, customize, and configure workflows, business rules, client scripts, UI policies, integrations, and custom applications on the ServiceNow platform. - Provide technical leadership and mentorship to developers and administrators, conduct code/design reviews and ensure adherence to platform standards and best practices. - Design and implement complex integrations between ServiceNow and external systems using REST/SOAP APIs, MID Servers, and integration tools. - Ensure platform security by managing users, roles, groups, ACLs, and adhering to compliance guidelines. - Create and maintain technical and architectural documentation, including solution diagrams and interface specifications. - Troubleshoot and resolve complex ServiceNow platform issues, performing root cause analysis and implementing sustainable solutions. - Stay current with ServiceNow releases, new features, industry trends, and actively recommend enhancements and optimizations. - Communicate solution options, architectural decisions, and recommendations effectively to both technical and non-technical stakeholders. - Participate in project meetings, daily scrums, and provide regular status updates to project managers and leadership.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Basic Qualifications
5+ years of relevant work experience with a Bachelor s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work

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