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Sr. Officer Collection - FI - Housing EM

Sr. Officer Collection - FI - Housing EM

Tata Capital

2 - 7 years

5 - 9 Lacs

Mumbai

Posted:Just now| Platform:

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Skills Required

team management management skills financial services collections npa business loan credit collection housing debt recovery personal loans customer complaints collection management recovery sales target achievement vendor debt management finance

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced professional to join our team as a Sr. Officer Collection in Suratgarh, responsible for managing collections and achieving targets. The ideal candidate will have 2 to 7 years of experience in the field.
Roles and Responsibility

Handle collections for assigned areas and achieve targets on parameters like resolution, flows, credit cost, and roll rates.

Ensure NPA''s are within assigned budgets and minimize them through active efforts.

Increase fee income/revenue and develop initiatives to control vendor payouts.

Conduct asset verifications and possession as per SARFESI/Section 9 process through court receivers.

Track and control delinquency, focusing on non-starters.

Build relationships with key clients to ensure timely collections and monitor defaulting customers.

Represent the organization in front of legal/statutory bodies as required by the legal team and ensure the collection team adheres to legal guidelines.

Allocate work to field executives and ensure agencies perform as per defined SLA, with payments and audit receipts deposited within the defined SLA.

Ensure adequate Feet on Street availability area-wise/bucket-wise/segment-wise and obtain daily updates from all collection executives on the delinquent portfolio, initiating detailed account level reviews of high-ticket accounts.

Ensure compliance with all Audit/NHB/IRB regulations and company policies and procedures.

Job

GraduateYes.

Masters/Postgraduate is optional.

Minimum 2 years of experience in collections or a related field.

Possess strong knowledge of banking and financial services.

Demonstrate excellent communication and interpersonal skills.

Ability to work in a fast-paced environment and meet deadlines.

Exhibit strong analytical and problem-solving skills.

Be familiar with auditing and regulatory requirements.

Experience in handling customer complaints and resolving issues efficiently.

Strong leadership and team management skills.

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Tata Capital

Financial Services

Mumbai Maharashtra

5001-10000 Employees

1057 Jobs

Key People

Rajesh Sethi

Managing Director & CEO
Supratim Bandyopadhyay

Chief Financial Officer
Ravi K. S. R.

Chief Technology Officer

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Sr. Officer Collection - FI - Housing EM