Sr. IT Ops Engineer - HPC

This opportunity is ideal for those passionate about enhancing IT operational services. As a Senior IT Operations Engineer - HPC, you will be accountable for the end-to-end operations of digital landscapes and daily application services. This role will not only develop your skills but also help IDT drive key shifts to boost Shell's competitiveness and adaptability, especially as the energy sector transitions to cleaner energy forms.

You will be part of the HPC team, under the Subsurface & Wells Service and Operations (SOM), focuses on delivering differentiated IT services securely, reliably, and affordably, enabling business value in collaboration with Projects & Technology at Shell.

What youll be doing

• End-to-end responsible for the operations of HPC landscape and delivery of day-to-day E2E application services according to the agreed Service Levels and/or Operate Level Agreements
• Day-to-day service integrator (end-to-end) to ensure application landscapes remain compliant
• Drive incident/problem resolution by assisting in key operational activities in terms of delivery, fixes and supportability with operations staff and/suppliers, and ensure that regulatory and compliance controls are embedded in landscape operations and assist with evidence collection
• Operational readiness activities of enhancements and project solutions, including analyzing and understanding business functional and non-functional requirements
• Comply with the relevant information security, IT controls and legal and regulatory requirements
• Identify systemic issues on landscapes, supporting the drive towards continuous improvements

What you bring

• 9-12 years of total experience in IT Service Operations
• At least 8 years of experience in HPC/Supercomputing
• Strong skills in Linux environment, with preferred experience in storage solutions and InfiniBand
• Proven ability to work within interconnected enterprise landscapes
• Experience in Cloud, GPU computing, and Networking Technology is advantageous
• ITIL Certification is a plus
• Excellent communication, influencing, negotiation, and presentation skills across all levels of the Business and IT hierarchy
• Demonstrated ability to deliver SLA commitments through collaboration across organizational boundaries, including ecosystem partners (suppliers, IT team members, business leaders, and team members)
• Strong interpersonal skills and confidence in engaging with Business stakeholders
• Good understanding of the software engineering life cycle for development and the concepts and practices required to implement effective information systems

• Progress as a person as we work on the energy transition together.
• Continuously grow the transferable skills you need to get ahead.
• Work at the forefront of technology, trends, and practices.
• Collaborate with experienced colleagues with unique expertise.
• Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
• Benefit from flexible working hours, and the possibility of remote/mobile working.
• Perform at your best with a competitive starting salary and annual performance related salary increase our pay and benefits packages are considered to be among the best in the world.
• Take advantage of paid parental leave, including for non-birthing parents.
• Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
• Grow as you progress through diverse career opportunities in national and
• international teams.
• Gain access to a wide range of training and development programmes.