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IT Operations Professional - AD Server

IT Operations Professional - AD Server

Infosys BPM

2 - 3 years

4 - 6 Lacs

Bengaluru

Posted:4 days ago| Platform:

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Skills Required

IT Operations IT support DNS LAN Active Directory DHCP Switching

Work Mode

Work from Office

Job Type

Full Time

Job Description

Education: BE is preferred.

2-3 years of relevant IT experience

Should be experienced in day-to-day IT support with respect to managing endpoints - desktops, laptops, IP Phones.

Should have good knowledge in implementation & administration of servers.

Knowledge on Active Directory Services, DHCP & DNS.

Basic administration of LAN infrastructure (switches/firewall/ routers).

Attend to service requests and incidents, Analyze the root cause, and provide solutions to meet the defined SLA target and avoid repeated incidents.

Handle system and network related issues and handle 1st & 2nd level IT incidents and IT service requests.

Candidate should be aware of different tools used for capacity management, availability managements.

Experience in Asset management and various IT reports.

Should be flexible to work in different shift timings and coordinate with different teams across geographies.
Note
: Candidates to carry earphones or headphones to the hiring venue for in-person interviews. Personal Laptops not allowed in the venue .

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