You will be a vital member of the Technology Organizational Effectiveness (OE) team, which champions learning, performance, talent development, communications, and organizational change management within the Digital, Technology, and Innovation (DTI) function. As a passionate advocate for learning and staff development, you will help implement programs that empower people to grow and thrive. The OE team drives continuous growth and learning by introducing people-centric initiatives and technical solutions to support DTI and broader company objectives. Your contributions will support Digital Upskilling & Literacy programs as part of the Technology Learning and Performance strategy, helping to ensure that staff are equipped to succeed in a rapidly evolving digital landscape. Key Roles & Responsibilities Execute program tasks within agreed timelines and deliverables. Engage effectively with customers and stakeholders to understand and address their needs. Manage communications campaigns to promote program adoption and awareness. Serve as a domain expert on the Digital Literacy platform. Assist with curating content and coordinating certification program execution. Maintain program analytics and dashboards to track progress and outcomes. Participate in key learning and performance initiatives to continuously improve program impact. What We Expect From You Master's degree with 1 to 3 years of relevant experience OR Bachelor's degree with 3 to 5 years of relevant experience OR Diploma with 7 to 9 years of relevant experience in Learning, Talent Development, and Compliance. Minimum 3 years experience in learning, performance, and talent development. Experience supporting processes involving Compliance, GxP, and/or Quality Plans. High emotional intelligence and strong interpersonal skills. Must-Have Skills Proven program implementation and problem-solving abilities. Ability to identify program needs and support solution development. Excellent oral communication, presentation, negotiation, and influencing skills. Proficiency with Microsoft Office tools, especially Word, PowerPoint, and Excel. Experience building and maintaining Power BI reports and dashboards. Skilled in developing actionable, targeted project plans. Passionate about delivering innovative, people-focused talent and learning strategies. Experience working in agile teams and adapting to changing priorities. Comfortable collaborating across all levels of management, staff, and vendors. Good-to-Have Skills Experience analyzing program output and measuring success factors. Ability to create and edit modern SharePoint pages. Understanding of social media dynamics and their impact. Ability to leverage data and analytics for insightful decision-making. Soft Skills High emotional intelligence. Strong people and project management capabilities. Ability to work collaboratively with multi-functional, matrixed teams. Excellent multitasking skills; capable of managing multiple projects simultaneously. Self-motivated with a high degree of initiative. Team player focused on collective success. Enthusiastic, proactive, and committed to excellence.