Sr Associate- Gen Operations/Administration/Vendor management-Excel

EY GDS Assurance General Operations Senior AssociateWho we are:

• Supporting Operations Managers and Above:

  Assist in ongoing projects and time-bound engagements.

• Location Operations SPOC:

  Act as the primary point of contact for location operations within the service line, handling initial escalations.

• Engagement Insights and Process Improvements:

  Participate in location or engagement-related discussions to gain insights for process enhancements.

• Location Stakeholder Management

  : Maintain a positive reputation with local senior managers and leaders at your base GDS location.

• Collaboration with Support Teams

  : Cultivate strong relationships with other support teams, including Facilities, Security, Transport, Procurement, Talent, and Finance.

• Event Engagement

  : Provide high level of support when a leadership visit, or an event is planned in your location.

• Active Involvement in Operations Initiatives

  : Deeply engage in any assigned operations initiatives.

• Leadership in Specific Engagements:

• Handle crises management documents and initiatives.
• Sending new hires communication and effectively incorporating the latest updates.
• Conduct headcount reviews and periodically share updates with stakeholders.
• Collate mobility-specific periodic reports.
• Review and reconcile client billable and non-billable expenses.
• Obtain approvals from the Service line leader for
• Purchase order
• Budget transfer
• Expenses, and
• Travel requirements

• Policy and Compliance Knowledge

  : Maintain a high level of understanding regarding GDS and service line-specific policies and compliance.

• Coaching and Mentorship:

  Provide coaching and mentorship to subordinates.

Skills and attributes for success

• Effective Communication:

  Proficient in both written and verbal English.

• Pressure Handling:

  Capable of performing under tight timelines and pressure.

• Collaborative Attitude:

  A proactive team player with a can-do attitude.

• Stakeholder Management:

  Demonstrated ability to handle multiple stakeholders.

• Excel Proficiency:

  Excellent skills in Microsoft Excel and the Office 365 platform.

• Mail Merge Knowledge

  : Familiar with mail merge techniques.

• Data Insight and Formulas

  : Able to present data insights using Excel formulas.

• Continuous Learning

  : Self-driven and open to exploring new knowledge.

• Automation Mindset:

  Adaptive to automation and process improvement.

• Logical Reasoning and Negotiation Skills:

  Possesses robust logical reasoning and negotiation abilities.

Qualifications required to be eligible for the position.

• Graduate with 3-5 years of relevant experience.
• Preferred experience in general operations, office administration, vendor management, or the travel industry.