24 Sop Development Jobs

JOB DESCRIPTION: Preparation and ongoing maintenance of transaction synopses, with regular monitoring of material events and critical developments per transaction. Coordination with cross-functional teams (Legal, Compliance, and Accounts) to ensure seamless transaction execution, regulatory compliance, fee realization, and workflow integrity. Monitoring of interest payments and conducting timely follow-ups with clients and statutory bodies in compliance with SEBI regulations and contractual obligations. Management of the ERP system, including uploading transaction documentation, maintaining payment schedules, confirming payments, and recording execution-related entries. Facilitation and coordination of document execution with counterparties, POA holders, trustees, and authorized internal signatories. Processing and settlement of invoices related to POA and transaction-related services, ensuring proper documentation and authorization. Monitoring of shareholding patterns and coordinating associated fund transfers in accordance with legal and financial requirements. Preparation and issuance of No Objection Certificates (NOCs) for property transfers, partial/full redemptions, refinancing, satisfaction of charges, and related activities. Maintenance of a custody register for executed documents across designated custodial entities, office locations, and other secured repositories. Execution and administration of share pledging and unpledging, including due diligence, documentation review, and compliance with security agreements. Drafting and issuance of custody letters, confirmation notices, and related correspondences in accordance with internal legal protocols. Entry and validation of data on regulatory platforms such as CERSAI, NESL, ISIN MIS, and DLT systems, ensuring compliance with maker-checker workflows and audit trails. Assistance during internal and external audits by providing documentation, transaction trails, and compliance clarifications. Maintenance of version control and archival systems for executed agreements, client communications, and approvals. Preparation of MIS reports and dashboards covering transaction progress, compliance metrics, and document tracking. Development and periodic review of Standard Operating Procedures (SOPs), workflows, and checklists to align with evolving compliance and operational norms. Coordination with rating agencies, debenture trustees, and depositories to ensure compliance, information sharing, and transaction closure. Maintenance of trackers and calendars for regulatory filings and disclosures under SEBI, RBI, MCA, and other applicable authorities. Safeguarding the confidentiality and legal integrity of all sensitive documents and information in line with data protection and company policy. Participation in training sessions, policy reviews, and legal updates to stay abreast of changing regulatory frameworks and compliance practices. Support for client onboarding, including KYC/AML checks, legal documentation, and operational readiness for transaction processing. Escalation of deviations, delays, or process breaches to relevant stakeholders for prompt resolution within defined turnaround times (TATs). Liaising with clients to obtain statutory disclosures and regulatory filings, such as BENPOS, QCR, HLY disclosures, and other required documentation.

Summary : The role incumbent is responsible for working in team of technical services for technology absorption of the new plants coming up at DCTL, reviewing data packages and providing input to support smooth startup during commissioning. Ensuring preparation/review of the schemes/ technical support for the smooth operation of the existing plant and to prepare/review the technical schemes against the improvement ideas of various plants at DCTL; Monitoring the success of the schemes implemented. Responsibility: 1. Absorbing the New Plants Technology coming up at DCTL in terms of BEP absorption & assisting Head/Lead TSD for changes, if any, to ensure smooth commissioning. 2. Preparation of scheme (PD, PFD, PID, PDS/IPDS etc.) for improvement initiatives in existing and upcoming plant/product. 3. Data collation for DCTL on EC/ CTE/ CCA, from data integrity viewpoint. Monitoring and analysis of data and providing input for compliance. 4. Reviewing/ Preparation of the schemes for the Plant/ Process/ Equipment performance improvements. 5. Provide/ update the SOPs for any new change in process or equipment operation. 6. Preparation of capex proposals on savings and payback period for new modifications in the plant to improve operating convenience in the plant. 7. Supporting operation team for Management of Change (MOC) by providing schemes with complete technical backup. 8. Ideation, detailing and implementation of continual improvement in QCDSE (Quality, Cost, Delivery, Safety & Environment). 9. Evaluating existing production norms and proposal preparation for meeting and improving norms. The above description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. Functional | Technical Knowledge Required for this Role : Knowledge of chemical processes and unit operations including batch and continuous. Basic process calculations e.g. Equipment sizing, line sizing. Preparation of energy and mass balance calculations. Knowledge of Excel, word & AutoCAD software. Process, SOPs and Critical parameters. Knowledge of HAZOP, HIRA and QEMS. Knowledge of ASPEN and HTRI / EDR tools is preferrable. Practical experience for preparation and reviewing of PD, PFD, PID, PDS & IPDS. Technical knowledge on treatment of effluents. Educational Qualification | Experience (in years) | Exposure Required: B Tech Chemical with 3-7 years of experience in Chemical process in technical services/ Process engineering/ technology transfer/Design.

To lead the current foundry production in a more planned manner instilling standardized and best practices at the shop floor 5S methodology & Kaizen Develop SOPs, lead documentation efforts, understand the casting process in depth for improvement Annual bonus Provident fund

Key Responsibilities : Review entire seller lifecycle on IndiaMART and identify areas where process improvements, data interventions and automation can help Drive data-based projects to improve overall quality and efficiency in the onboarding journey Critical analysis of large data to drive and present insights, and implement logical solutions on which pilots can be initiated Repeat process automations - through design of algorithms which can then be implemented on frontend or backend Creation of SOPs for all processes and developing insights and initiatives from them Drive creation and auto-scheduling of reports and dashboards. Preferred candidate profile Proficiency - MS Office, especially MS Excel; SQL would be an added advantage Good logical reasoning ability Good data analysis skills and understanding of technology Good communication and presentation skills Ability to multi-task and work in a fast-paced environment About Us IndiaMART is Indias largest online B2B marketplace, connecting buyers with suppliers. With a 60% market share of the online B2B Classified space in India, the channel focuses on providing a platform to Small and medium Enterprises (SMEs), large enterprises as well as individuals. Founded in 1999, the companys mission is to make doing business easy. Over the last 28 years, we have been continuously evolving our platform using sophisticated business-enablement technologies to make doing business easy. Our credo, 'to make doing business easy', appropriately depicts our approach. With 104 million product offerings and 7.8 million responsive supplier base, we provide ease and convenience to our 187 million buyers. Our IPO was a thumping success in 2019, reaffirming the trust of our users and investors alike. IndiaMART has been the proud recipient of the "Most Promising Company of the Year at the CNBC Awaaz CEO Awards in 2019, Video Content in a Business Website- Special Mention at Video Media Awards and Summit 2019, Best Online Classified Website at Drivers of Digital Summit & Awards 2018, Best Business App Award at GMASA 2017, Special Contribution Award at WASME Super SME Awards 2016, Manthan Award South Asia and Asia Pacific 2013 under the E-business and Financial Inclusion category and Red Herring 100 Asia Awards 2008. Why Us? Our greatest assets are the IndiaMARTians. For our employees personal and professional development, we provide a variety of career advancement opportunities as well as learning and development activities.

Join Enphy a fast-growing engineering outsourcing company working with US clients. Were hiring an experienced HVAC / Piping Draftsman with strong Revit MEP and AutoCAD skills to deliver LOD 400 shop drawings and lead training + quality control for our new in-house drafting team in Junagadh . This is a lead role with long-term growth potential ideal for someone who wants to build and mentor a team, take ownership of processes, and work on global projects. Role & responsibilities Create LOD 400 Revit models for HVAC ducting and piping systems Generate fabrication-ready shop drawings , spool drawings, sleeve drawings, and sections Perform quality control of drawings, layouts, and annotations Develop Revit families , templates, SOPs, and QC checklists Mentor and train junior drafters on Revit, shop drawing standards, and coordination workflows Coordinate with project managers and remote clients (USA) Preferred candidate profile Education: BE/BTech in Mechanical Engineering (mandatory) Experience: 5 to 8 years in HVAC/Piping drafting/BIM using Revit MEP and AutoCAD Industry Type: Engineering Services, Construction (MEP), BIM Outsourcing, EPC Functional Area: Engineering Design, Drafting, BIM Coordination Role Category: Engineering Design / R&D Role: Mechanical Design Engineer / Senior Draftsman HVAC/Piping Employment Type: Full Time, Permanent Gender: Open to all genders Location Preference: Candidates willing to relocate to Junagadh, Gujarat for a full-time onsite role (2 years minimum) Key Skills: Revit MEP, AutoCAD, LOD 400, Shop Drawings, HVAC Drafting, Piping Drafting, Spool Drawings, Fabrication Drawings, SMACNA, ASHRAE, Navisworks, Team Training, SOP Creation, Quality Control Languages Preferred: English (basic professional communication), Hindi (for team training and daily coordination) Soft Skills: Team-oriented, process-driven, mentoring mindset, detail-focused, leadership ability, initiative-taker

Nexteel Industries Pvt Ltd is a leading manufacturer of Stainless Steel Water Tanks and a precision manufacturer of sheet metal and deep drawn components for the automotive and stainless steel tank industries . We are now hiring a dynamic Head of Plant Operations to drive production excellence and new product development (NPD) with a process-driven, cost-conscious approach . Key Responsibilities: Plant & Production Operations Lead day-to-day operations of two plants (Nexteel & Exenus). Execute and monitor production plans as per target timelines and output. Ensure optimum utilization of machines, materials, and manpower. Process Orientation & Technical Ownership Establish and enforce SOPs across all functions welding, stamping, fabrication, assembly. Drive a process-based culture with a focus on lean manufacturing, quality, and efficiency. Supervise welding quality, fixture design, and sheet metal processing deep draw, hydraulic stamping, etc. Quality Assurance & Rejection Control Implement in-process and final quality checks. Reduce rejection and rework through root cause analysis and process correction. Work closely with QA to meet internal and customer quality standards. Cost & Profitability Management Monitor cost per unit, wastage, and energy consumption. Suggest and implement cost-saving initiatives. Improve machine uptime and reduce unplanned downtime. Team & Culture Leadership Manage supervisors, operators, and technical staff across shifts. Train, mentor, and build a high-performance workforce. Maintain discipline, safety, and positive work culture on the shop floor. New Product Development (NPD) Convert product concepts into manufacturable items. Collaborate with MD and R&D for trial production, tooling needs, and feasibility. Handle pilot runs and coordinate with vendors when needed. Key Performance Indicators (KPIs): Monthly output targets (SS tanks & components) Rejection & rework reduction NPD lead time (from concept to production) Cost per unit efficiency Downtime reduction SOP compliance across departments Desired Candidate Profile: Education: B.E./B.Tech Mechanical / Production / Industrial Experience: 10+ years in plant operations, preferably in sheet metal, tank manufacturing, or auto components Skills: Strong technical knowledge of sheet metal , welding , hydraulic stamping , and fabrication Expertise in Lean, 5S, Kaizen , or similar systems Proven ability to create and implement SOPs and quality systems Team leadership with process-oriented decision-making Cost and output-focused execution skills. Why Join Us? Leadership role with full ownership on manufacturing. Exposure to diverse manufacturing processes SS Tanks & Automotive Components Fast-growing companies with plans for expansion and innovation.

What You'll Do The Tax & Compliance Specialist Notice Operations serves as a subject matter expert in tax notice resolution, managing escalations, driving process improvements, and leading AI and automation. You will support collaboration with Product, Development, and Compliance teams, while mentoring peers and supporting training programs across regions. What Your Responsibilities Will Be You will be a subject matter expert for tax notice research and resolution, dedicating ~50% of out-of-cycle time to complex case handling. You will manage notice escalations through Salesforce, lead customer calls, and oversee issue resolution efforts. You will lead POD operations including training, performance oversight, and CPO management. Oversee the audit notice resolution by new hires, provide feedback, and support training improvements. You will conduct root cause analysis independently and recommend preventive measures. Identify trends and propose product enhancements, AI/RPA process improvements. You will maintain process documentation and lead SOP development plans. You will use AI tools like ChatGPT to improve workflows and support enterprise AI adoption. Collaborate with RPA teams to develop and monitor automation solutions based on notice types. You will be an Incident Management Lead for SRR, ensuring timely communication of impacts and updates. Design internal training programs for both US and Pune teams. Ensure quality and SLA compliance in customer communications. Support filing cycles one week per month during the initial six months. Allocate 50% of time to notice handling and 50% to projects including automation, training, and process optimization. What You'll Need to be Successful Minimum 8-10 years of relevant professional experience in tax compliance role. Recognized as a leader within the Compliance team and across departments. Trusted by stakeholders for subject matter expertise

Role & responsibilities: 1. Warehouse operation Handling. 2. Inventory management. 3. Operation Team management. 4. SOP development for warehouse and transportation. 5. Daily report monitoring. 6. Handling client escalation. 7. Handling Client meeting, client escalations, operation review with client. 8. KPI management. 9. First POC for client 10. Transportation management 11. Vendor Management 12. Monthly billing update 13. Involve into new RFQ's cost part. 14. Operation rollout. Preferred candidate profile- 1. Candidate should be from logistics company. Perks and benefits

*Statutory compliance *Sop handling *Process flow creation and implementation *Recruitment *Onboarding and off boarding *Factory license *Sales & Project team recruitment experience Required Candidate profile HR Manager Preferred Garment Industry Male Candidate Good Communication Skills Kindly reach us @ Hema - 7305057834 adducoindia@gmail.com

Develop and execute engagement strategies aligned with company goals such as recognition, wellness, and internal events. Enhance the employee journey from on boarding to exit, improving touch points and reducing friction with effective communication to ensure employees stay informed and engaged. Collect and compile meaningful HR metrics from current process and policy parameters to identify areas of improvement for enhancing employee experience. Assist in the planning and implementation of key organizational/HR initiatives. Collaborate with HR. Business partners and business teams to execute programs in a timely and effective manner. Responsible for building, maintaining, and upgrading KRAs, SOPs, Process Maps and creating documents on various new and existing processes. Management and delivery of projects with the highest levels of performance, reliability, usability, and customer delight. Identification and prioritization of projects with an understanding of Impact Will be required to work in a highly dynamic work environment which requires strong skills in terms of cross-functional team coordination, consensus building among various verticals within the organization and across departments to achieve overall business objectives in a timely & efficient manner.

Qualifications required: M Pharm/ PharmD ONLY FOR MALE Candidates. NOTE: Only Male & Candidates from AP & Telangana Preferred. Salary- 2.2LPA (14k+ Inhand Salary 2Years Bond & Need to Submit your 10th Original Mark list with us during the Bond Period. Job description: 1. Providing inputs for the study design based on literature and prior experience. 2. Providing inputs for the preparation of protocol summaries and study protocols. 3. Plan PK analysis and concentration data checking before PK analysis. 4. Perform PK analysis using WinNonlin and applicable softwares. 5. Preparing and / or Reviewing the Protocols and Clinical study reports if required on need basis. 6. Provide justifications and responses for regulatory queries. Perform study and Pharmacokinetic investigations.

Role & responsibilities : JOB DESCRIPTION : Responsible for ensuring Ops SOP implementation and compliance at locations in the assigned zone STRATEGIC Analyze the regional data and identify locations with SOP implementation issue (non-compliance); identify locations with issues on the basis of CBS reports and address the same Suggest improvements over current processes/reports/tools for better SOP implementation Visit the location (self-initiated or requested by locations) to identify process bottlenecks with assistance from location Ops team, HR, Recon, Audit etc.; report the same to management and suggest recommendations with plan to resolve the highlighted challenges OPERATIONAL Ensure audit and implementation of Infra related checklist at each facility in the zone as per HCM group checklist Ensure good measurable audit scores by removing audit related challenges Prepare regional process dashboard collating compliances on critical processes and share the same with locations and zonal head Analyze locations data and provide recommendations on updation of Ops SOPs Deliver SOP related training to Ops team (M5 level) Roll-out new processes introduced by customers at the locations

Role Overview: - We are seeking a seasoned and customer-obsessed leader to head our Customer Support team in the fast-paced world of retail and eCommerce. - The ideal candidate will have deep experience in managing omni-channel customer support operations, driving customer satisfaction, and resolving high-volume queries with empathy and efficiency. - This role is pivotal in shaping post-purchase experiences, managing escalations, and ensuring seamless interaction between our brand and our customers. Key Responsibilities: Team Leadership & Development: - Build, lead, and coach a scalable customer support team across voice, chat, email, and social platforms. - Set and monitor KPIs such as TAT, AHT, FCR, CSAT, and NPS. - Ensure adequate staffing, training, and motivation for seasonal or campaign-driven volumes. Customer Experience Excellence: - Own the customer journey from post-purchase to complaint resolution, including delivery issues, returns, refunds, and product queries. - Implement frameworks for consistent, empathetic, and timely resolutions. - Handle high-impact escalations and work closely with fulfillment, tech, and logistics to provide quick solutions. Operational Efficiency: - Design and implement SOPs for various support categories (orders, returns, cancellations, etc.). - Leverage automation tools, chatbots, and CRM to optimize handling time and reduce manual interventions. - Coordinate with warehousing, last-mile partners, and internal operations to reduce support ticket volumes. Analytics & Continuous Improvement: - Analyze ticket data to uncover trends, recurring issues, and areas of improvement. - Share actionable insights with product, tech, and business teams to enhance platform UX and reduce friction. - Run root cause analysis (RCA) for negative feedback and implement corrective measures. Technology & Tools: - Manage helpdesk platforms such as Zendesk, Freshdesk, or Salesforce. - Ensure smooth integration between CRM, order management systems (OMS), and delivery partners. - Champion initiatives that improve self-serve and proactive support experiences. Qualifications & Skills: - Graduate degree required; MBA preferred. - 5 to 10 years of relevant experience in Customer Support, with at least 35 years in retail/eCommerce leadership roles. - Deep understanding of eCommerce platforms, delivery lifecycle, and customer expectations. - Exceptional people management, communication, and conflict-resolution skills. - Ability to work in a fast-paced, high-growth environment with cross-functional collaboration. - Strong command of customer metrics and proficiency in reporting dashboards. - Familiarity with CRM and helpdesk tools like Freshdesk, Zendesk, Salesforce Service Cloud. Preferred: - Experience handling support for both D2C and marketplace business models. - Exposure to omnichannel customer support setups (in-store + online). - Multilingual proficiency or experience in multilingual support management.

Department: Information Technology Position Holder: Regional Sales Head Reports To: Executive Director We are seeking a senior-level sales leader with a deep-rooted background in the courier and logistics industry, particularly with a strong network and operational knowledge in South India. This role is pivotal for GMS as we aim to build a full-scale sales force from scratch. Key Responsibilities Build and execute a strategic plan for business growth in Karnataka and other southern regions Personally bring in high-value clients and contribute to key revenue pipelines Identify, recruit, and onboard experienced Sales Executives (preferably from the same industry) Guide and mentor the sales team, track performance metrics, and drive results Develop standard operating procedures for the new sales structure at GMS Coordinate with operations and customer service teams to align sales and service delivery Create and manage sales forecasts and submit reports to the Executive Director Stay updated on market trends, competitor activities, and pricing strategies Must be able to handle Delivery Tracking (DT) and Data Collection (DC). Should be comfortable with courier-related work. Language Requirements: Candidate must be fluent in Tamil, Telugu, Kannada, and English (English is mandatory).

As a Strategy Associate/Program Manager you need to focus on solving cross-functional business problems, improving process efficiency, piloting new initiatives, and ensuring strong KPI governance across the organization. What you will be doing Problem Solving & Efficiency Improvement Identify and articulate high-impact problem statements across business functions (e.g., supply chain, retail operations, merchandising). Scope the problem clearly with well-defined success metrics. Develop data-backed hypotheses and multiple solution strategies. Design and run rapid pilots to validate hypotheses and identify scalable solutions. Institutionalize successful pilots by creating detailed SOPs and enabling seamless handover to operational teams. New Initiatives & GTM Pilots Support planning, execution, and performance tracking of GTM strategies for new business initiatives. Collaborate with cross-functional teams to execute pilots and analyze outcomes. Operational Hygiene & KPI Governance Define and track critical KPIs across key functions. Identify variances and work with teams to ensure timely interventions and process corrections. Create dashboards, cadences, and documentation to institutionalize operational discipline. What we would like to see in you 4 years of experience in consulting, operations, or strategy roles. Strong analytical and problem-solving skills; comfort with data. Experience in structured problem solving and cross-functional stakeholder management. Ability to thrive in a fast-paced, execution-focused environment. Familiarity with retail, supply chain, or consumer business is a plus. Function : Operational Excellence & Strategic Initiatives Location - Bangalore, Karnataka

Job Title: Process Coordinator Department: Operations Location: Mumbai Company: Aditi Tracking Support Pvt Ltd Job Summary: We are looking for a smart and organized Process Coordinator to help manage and improve the daily work across all departments. The main focus of this role is to make sure our ERP system is used properly by everyone and to support smooth operations. You will help track work progress, solve small issues, and make sure everyone is following the right steps to get things done. Main Responsibilities: Daily Work Coordination Help manage and follow up on the daily tasks of different departments. Act as a link between teams to make sure work flows smoothly. Spot problems in processes and suggest simple solutions. Keep all standard procedures (SOPs) updated and easy to follow. ERP System Support Make sure all departments are using the ERP system correctly. Keep track of work done through ERP and help fix any mistakes or delays. Train and guide team members on how to use the ERP system properly. Work with department teams to set up ERP processes as needed. Use ERP data to check if teams are working well and on time. Share simple reports from the ERP system to help with decision-making. Team Productivity Support Check if all teams are meeting their daily or weekly work goals. Follow up on any tasks that are pending or not updated in the ERP system. Help department heads stay informed and solve issues faster. Skills Needed: Good at organizing and following up Can talk and work well with others Basic knowledge of ERP or any software system Able to look at data and understand whats going on Can manage different tasks without getting confused Comfortable using Excel and other simple office tools Education & Experience: Graduate in any stream (preferably in Business or Operations) 2 to 4 years of experience in a similar job Experience with ERP or software-based work systems is a plus

Greetings from Ashkom! We are hiring for the role of Technical Write r/ QA Engineer (Technical Documentation) for the well known MNC FMCG company , position based at Sanand - Ahmedabad. JOB DESCRIPTION Designation : Technical Writer/ QA Engineer(Technical Documentation) Department : Engineering Location : Sanand - Ahmedabad. Experience : 1 - 4 years Qualification : Any Graduate (Preferably Engineering background) Job Description - Preparation of RFQ/SOW working with engineering team for equipment and service sourcing - Scrutinize URS and FMEA to preparation of Design Review Documents working with end-user and engineering SPOC - Preparation of Reports for the trials and Validation activities - Execution of Trials or Validation batches in accordance with QA policy and cGMP in coordination with cross functional team members - Gain approvals through the change management system by providing Justifications using GTRAQ system - Preparation and revision of Standard Operating Procedures (SOP) related to the process, technology, packaging & Validations in P&G system - Preparation of documents in Coupa/Veeva and related documentation - Provide support for completion of documentation on time - Handling of training related responsibilities - Responsible to collate and maintain Site Tech-Doc requirements of all projects as per P&G SOP - Help project with the Gate-pass work-process as per site SOP - Any other Jobs allotted by head of the department Interested applicants can share their resume on shweta.s.ashkom@gmail.com You can share this among the relevant candidates. References are highly appreciated.

We are the right fit for a person who takes full ownership of their work, values accuracy and transparency in finance, and is ready to lead the accounts function with responsibility and strategic focus. What we Offer? Absolute clarity on work expectations and number-based appraisal system Company is growing 10X in next 4 years, so a superb growth opportunity for people contributing towards growth of company. Stable company with clear laid down procedures, and a great track record of growth. Pan India operations so scope of moving across India to gain multiple experience in various geographies. Job Security with cash rich, well-funded company listed on NSE with market cap of 600 Crores Professional work culture and learning environment, where the only pressure is of upgrading your skillset and growing along with organization. Key Responsibilities: Oversee day-to-day accounting operations including AR/AP, general ledger, bank reconciliations, and payroll. Prepare monthly, quarterly, and annual financial reports for management review. Ensure compliance with direct and indirect tax regulations, including GST, TDS, Income Tax, and other applicable statutory requirements. Manage internal and external audits; coordinate with auditors and ensure timely closure. File all statutory returns within prescribed timelines. Establish internal controls and ensure adherence to financial policies and procedures by designing Standard Rules. Manage and enhance the use of ERP systems for better financial data management and reporting. Ensure accurate data entry, timely reconciliations, and system integrity. What Were Looking For: CA / CMA / MBA (Finance) or equivalent qualification. 8-12 years of experience in accounting and finance with exposure to Private Limited / Limited Company. Strong knowledge of accounting standards, taxation laws, and compliance. Proficiency in MS Excel, Advance Excel and financial ERP systems. Excellent analytical, problem-solving, and communication skills. Ability to work in a fast-paced, deadline-driven environment.

We are looking for a proactive and technically skilled Project and Service Engineer. This role is ideal for professionals with experience in industrial gas installations and a passion for delivering exceptional service and support. You will play a key role in project execution, equipment maintenance, and customer relationship managementensuring that installations are safe, compliant, and meet customer expectations. Key Responsibilities Collaborate with sales teams and customers to assess requirements and prepare detailed technical installation plans. Ensure compliance with safety standards, statutory regulations, and PESO (Petroleum and Explosives Safety Organization) guidelines. Plan, coordinate, and execute the installation and commissioning of cryogenic tanks, gas cylinders, PRS systems, vaporizers, tracking systems, pumps, and associated piping (SS/CS). Supervise contractors on-site to ensure timely and high-quality project delivery. Prepare Standard Operating Procedures (SOPs), work method statements, and lead HAZOP (Hazard and Operability) reviews. Perform routine and preventive maintenance, as well as corrective actions based on customer feedback or inspection results. Foster strong customer relationships through regular communication, technical support, and site visits. Maintain a comprehensive asset register and ensure compliance with all statutory requirements. Promote and uphold best practices in safety across all activities. Candidate Requirements Education: Diploma in Mechanical or Instrumentation Engineering. Experience: 2–3 years of hands-on experience in equipment installation and piping, preferably in the industrial gas sector. Technical Skills: Strong knowledge of process piping systems (SS/CS) and industrial equipment installation. Proficient in reading and interpreting P&IDs, isometric, fabrication, and installation drawings. Experience with AutoCAD is an added advantage. Additional Skills: Willingness to travel across India as per project needs. Familiarity with safety protocols and training requirements. Fluent in English and Tamil; knowledge of additional South Indian languages is a plus. Previous experience in the gas industry is preferred. Reporting To: Head – Customer Service Support (CSS) Head – Sales

ROLE DESCRIPTION Role Title: Manager/Senior Manager Retail Operations Role Expectations: Lead & Manage Retail Data Operations - Leads a team to manage the overall retail MIS and data operations. Sales Enablement & Performance Management - Tracks performance against targets, analyses of Key Performance Indicators (KPIs). Work with senior management and cross functions in business strategy planning like forecast, P&L, Annual Operating Plan (AOP) and others. Role Deliverables: Data & Systems Management: Design and execute the data strategy in your responsibility, which encompasses data collection architecture, data governance, and data reporting infrastructure Own development of best-in-class reports, tools and customized reports to avoid data redundancy Provide insights around category & specific consumer behavior derived from Syndicated data sources. Demonstrate an analytical bent of mind in all projects/collaborations Distill actionable insights from the data to offer client ready business recommendations by identifying meaningful customer indicators & trends Actively builds & proliferates category management knowledge & principles Showcase thought leadership; look for ways to integrate better business solutions Develop and implement SOPs and reports and per managements and operational requirements. Design Master data tables and data dictionaries and manage their maintenance to ensure accuracy and readiness of data masters for all retail channels. Oversee backend operations and escalation for SFA and DMS applications. Work with inhouse and third-party Tech team to develop application Interfaces, reports and modules as per business requirement. Team Management Build a professional and reliable team Coach and develop high quality analysts in the team Stakeholder Management Work cross functionally to create and implement reports and data process flows to ensure new initiative or strategic changes performs as intended. Confidently present category and trade dynamics to stakeholders and rationalize techniques and model fit Respond to questions about data and deliver response in user friendly, visually represented format Reporting Relationships: Reporting To Chief Retail Officer Role Specifications: Business Intelligence MIS SFA and DMS Operations Process Planning and Operations Team Leadership MS Office Educational Qualifications: Engineering Graduate or Data & Systems Graduate/ MBA Experience Required: Minimum 7 years in relevant industry / category Location: Mumbai HO

Manage daily HR operations, including attendance management, leave tracking, and payroll processing. Develop and implement effective recruitment strategies to attract top talent in the Hotel industry.

We are looking for a detail-oriented professional to create, implement, and maintain SOPs and Delegation of Authority (DoA) frameworks, ensuring documentation aligns with company policies, regulations, and operational best practices across functions.

Position: Production Manager Location: Serenial Technology Pvt. Ltd., Dharwad, Karnataka, India I. Role and Key Objectives The Production Manager is responsible for planning, organizing, and overseeing all aspects of the companys manufacturing operations to ensure timely delivery, high quality, cost control, and customer satisfaction. This includes the setup of new factory operations and daily management of production, warehousing, and operational quality processes. Key Objectives: Set up and manage daily factory operations including production, quality control, and warehousing. Develop and execute material requirement and production plans based on confirmed customer orders. Organize personnel, machines, and materials to meet production KPIs: output, quality, OTD (on-time delivery), cost, safety, and efficiency. Lead the establishment of production systems and team structure in the initial factory setup phase. II. Main Responsibilities 1. Production and Operations Management Oversee day-to-day factory operations including production execution, operator supervision, machine uptime, and line balancing. Establish and improve SOPs, workflows, and shift management to ensure smooth operations. Coordinate manpower, machines, and materials effectively to meet daily production targets. Monitor and troubleshoot operational issues to minimize downtime and improve throughput. Supervise warehouse operations including material inwarding, storage, inventory control, kitting, and dispatches. Ensure alignment of warehouse records with ERP system and physical stock. 2. PMC Planning Guide the PMC team in developing material and production plans based on delivery commitments. Adjust production schedules based on raw material availability, quality feedback, or customer order changes. 3. Quality Control and Assurance Enforce work instructions and SOPs to ensure consistent quality output. Lead in-process and end-of-line inspection activities; reduce rework and customer complaints. Coordinate with the Quality team to implement root cause analysis and corrective actions. Conduct internal audits to uphold quality systems and compliance. 4. Warehouse and Inventory Management Supervise day-to-day warehouse operations: inbound, storage, outbound, FIFO management. Maintain accurate inventory records in coordination with the ERP and warehouse team. Improve space utilization, material traceability, and kitting efficiency. Implement and monitor safety practices in warehousing and material handling. 5. Safety and Environmental Compliance Ensure adherence to safety protocols on the shop floor and in the warehouse. Conduct regular safety drills, inspections, and training for EHS compliance. Maintain records for ISO 14000 and sustainability audits. 6. Team Leadership and Factory Setup Lead the factory setup including layout design, equipment procurement, initial hiring, and workflow implementation. Set goals for the production and warehouse teams and monitor team KPIs. Train, mentor, and manage performance of team members across production and warehouse functions. Manage overtime planning, shift scheduling, and policy enforcement. 7. Process Engineering & Continuous Improvement Collaborate with Process Engineers to introduce new products and improve existing processes. Drive lean practices, process simplification, and cost reduction programs. Lead initiatives for digital transformation of operations via ERP and analytics tools. III. Qualifications and Competencies Age: 30+ Gender: Open Education: Diploma/Bachelors degree in Engineering, Industrial Management, or related fields Experience: 8+ years in production/operations management, preferably in electronics, IoT, or light engineering industries Language: Proficient in English (reading, writing, and speaking); CET-4 equivalent or above preferred Required Skills: Strong production, warehousing, and operational planning capabilities Knowledge of ISO9001, 5S, Kaizen, and lean manufacturing practices Hands-on ERP experience in production and inventory modules Strong leadership, troubleshooting, and decision-making skills High level of accountability and attention to detail This role is vital to establishing and scaling manufacturing and operations at Serenial Technologys new facility in Dharwad. The ideal candidate is a proactive leader who can build systems from the ground up while managing daily production, quality, and logistics seamlessly.

Manage U.S.-based hotel ops remotely from Noida. Enforce SOPs for front desk, HK & services. Use CloudPMS & tools to boost efficiency, guest experience & revenue. Required Candidate profile BHM or equivalent with 3+ yrs in ops/front office/revenue. Fluent English, hands-on with PMS, OTA, POS. Strong in data, remote training, service flow & upselling.