Process Coordinator

Job Description

Job Title: Process Coordinator Department: Operations Location: Mumbai Company: Aditi Tracking Support Pvt Ltd Job Summary: We are looking for a smart and organized Process Coordinator to help manage and improve the daily work across all departments. The main focus of this role is to make sure our ERP system is used properly by everyone and to support smooth operations. You will help track work progress, solve small issues, and make sure everyone is following the right steps to get things done. Main Responsibilities: Daily Work Coordination Help manage and follow up on the daily tasks of different departments. Act as a link between teams to make sure work flows smoothly. Spot problems in processes and suggest simple solutions. Keep all standard procedures (SOPs) updated and easy to follow. ERP System Support Make sure all departments are using the ERP system correctly. Keep track of work done through ERP and help fix any mistakes or delays. Train and guide team members on how to use the ERP system properly. Work with department teams to set up ERP processes as needed. Use ERP data to check if teams are working well and on time. Share simple reports from the ERP system to help with decision-making. Team Productivity Support Check if all teams are meeting their daily or weekly work goals. Follow up on any tasks that are pending or not updated in the ERP system. Help department heads stay informed and solve issues faster. Skills Needed: Good at organizing and following up Can talk and work well with others Basic knowledge of ERP or any software system Able to look at data and understand whats going on Can manage different tasks without getting confused Comfortable using Excel and other simple office tools Education & Experience: Graduate in any stream (preferably in Business or Operations) 2 to 4 years of experience in a similar job Experience with ERP or software-based work systems is a plus