2228 Software Troubleshooting Jobs - Page 7

We are looking for a dedicated and detail-oriented System Administrator with a strong background in managing various server-related and cloud-based tasks. In this role, you will play a key part in supporting the organization’s daily IT operations, ensuring server health, and maintaining infrastructure stability across both on-premise and cloud environments. If you’re someone who thrives in a fast-paced environment and is driven to continuously learn and grow, we’d love to have you on our team. Requirements: Basic experience with Linux server environments (e.g., CentOS, Ubuntu) Understanding of virtualization and cloud technologies Familiarity with networking concepts and fundamental security practices Comfortable with command-line tools and basic shell scripting Strong problem-solving and communication skills Eagerness to learn and grow in a fast-paced, team-oriented environment Ability to troubleshoot system and network issues in real time Good documentation habits and attention to detail Key Responsibilities: Monitor system health, server performance, and resource usage, and respond to alerts to maintain uptime and availability Assist in migrating websites, domains, and email accounts between Linux/Windows servers Maintain virtualization environments (e.g., KVM, VMware, VirtualBox) Work with cloud platforms such as AWS, Google Cloud, or similar under guidance Provide basic hardware and software troubleshooting for desktop and laptop systems. Support the organization’s daily IT operations by ensuring stable, secure, and high-performing infrastructure Manage IT assets including tracking, provisioning, and decommissioning of hardware and software. Troubleshoot issues related to Linux services, system resources, and user access Install, configure, and maintain networking devices such as routers, switches, and firewalls Implement basic network security measures and assist in conducting regular security checks and audits Document technical procedures, configurations, and incident resolutions to ensure knowledge continuity Participate in scheduled maintenance tasks, updates, and infrastructure upgrade projects Assist in managing backups, system logs, and disaster recovery readiness Collaborate with other IT team members to improve system reliability, performance, and security posture. Stay updated with emerging technologies, industry trends, and best practices in system administration. Job Category: Development Job Types: Development Schedule:

We have a requirement for MIS Executive for HKM Charitable Foundation, Visakhapatnam. Please find below the Job details Skills/Competencies Required: Excellent Communication skills MS Office Job Description Data Management: Collect, analyze, and compile data from various sources to create comprehensive reports. Maintain databases and ensure data is accurate, updated, and organized. Develop and maintain data entry and reporting systems. Reporting: Prepare daily, weekly, monthly, and ad-hoc reports on operations. Provide insights on trends and patterns to management through data analysis. Generate MIS reports to monitor KPIs, sales, inventory, finance, and other key metrics. System Maintenance: Regularly update and monitor the MIS software and tools used within the organization. Troubleshoot issues within the system to ensure data accuracy and availability. Collaboration: Work with different departments (sales, marketing, finance, operations) to gather the necessary data and ensure reporting needs are met. Assist teams with understanding data reports and provide guidance on how to utilize them effectively. Process Improvement: Identify and implement process improvements in reporting, data management, and system usage. Ensure that all data-related processes comply with company policies and best practices. Any other activities connected with MIS / operations, as may be required from time to time. * Training & Support: Train staff on how to use MIS tools and software. Provide ongoing support and troubleshooting for users within the organization. Experience: Minimum 2 years of experience in MIS or a related role. Hands-on experience with reporting tools, spreadsheets (Excel), and databases. Experience with business intelligence (BI) software is a plus (e.g., Tableau, Power BI). Technical Skills: Proficient in Microsoft Excel (pivot tables, VLOOKUP, etc.). Familiarity with database management and SQL queries. Knowledge of MIS tools/software and data analysis. Learning of system software used for internal reporting - Appsheet, Google forms & Google sheets or any other software; Learning / Familiarize with and application of MS office excel formulas/functions - IF, QUERY, SUMIF, FILTER, IMPORTRANGE, VLOOKUP, PIVOT TABLES and other relevant functions for preparation of reports. Preparation, maintenance & updating of data in Excel & Google sheets; Having good working knowledge of MS Office - MS Word, MS Excel and Power Point; Assisting in research work (search in Google or any other platforms) in relation to Project’s objectives. Analytical Skills: Strong analytical skills with the ability to interpret complex data and provide meaningful insights. Attention to detail and ability to ensure data accuracy. Communication Skills: Strong written and verbal communication skills. Ability to present complex data in a clear, understandable manner to non-technical audiences. Problem-Solving: Proactive in identifying issues and finding solutions. Ability to work under pressure and meet tight deadlines. Interested candidates please forward your resume. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Education: Bachelor's (Preferred) Work Location: In person

Managing financial transactions : This involves checking and managing daily accounting tasks such as payments, deposits, and expenses. Preparing accurate reports : The executive is responsible for preparing and maintaining accurate financial statements and budget forecasts. Auditing financial records : They audit financial records to ensure compliance with policies and regulations. Analyzing financial data : The executive analyzes financial data to provide insights on the company’s liquidity and financial health. Customer support : They handle customer queries and provide solutions related to Tally software, including troubleshooting and resolving technical issues. Training and support : They offer training to new employees and provide support to Tally users through various channels such as phone, email, chat, and online support. These roles are essential for maintaining the integrity and efficiency of financial operations within an organization. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Schedule: Morning shift Supplemental Pay: Performance bonus Yearly bonus Education: Bachelor's (Required) Work Location: In person

Are you a tech-savvy communicator with a passion for helping people? We’re looking for a Customer Support Executive to join our growing IT team!If you have excellent communication skills, a proactive attitude, and experience in customer support (preferably in a tech environment), we want to hear from you! What You’ll Do: ✔ Provide first-level support for IT/software issues ✔ Log and track tickets using CRM or helpdesk tools What You’ll Need: ✔ 6 months to 1 year of customer support experience ✔ Strong verbal and written communication ✔ Ability to troubleshoot and multitask ✔ Familiarity with CRMs or ticketing systems ✔ Basic IT/software understanding is a plus ✨ Bonus if you’ve supported SaaS products or IT services before! ✨ What We Offer: ✔ Friendly work culture ✔ Career growth & learning opportunities ✔ Competitive pay and performance incentives Ready to grow your career in tech support? Send your resume to [email protected] Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹20,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Speak with the employer +91 7435017388

We are seeking a skilled and detail-oriented Laptop Technician to join our technical support/service team. The ideal candidate will be responsible for diagnosing, repairing, and maintaining laptops and related hardware. Candidates should have hands-on experience in troubleshooting both hardware and software issues. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Overtime pay Performance bonus Ability to commute/relocate: Bangalore, Karnataka: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Experience: total work: 1 year (Required) Work Location: In person Expected Start Date: 10/08/2025

TransUnion's Job Applicant Privacy Notice What We'll Bring: Experienced Sr. Analyst Responsible for providing Application operations support for critical business applications, ensuring system stability and resolving incidents with in SLA. Collaborates with cross-functional teams to troubleshoot issues, monitor performance, and implement process improvements. Mentor junior team, proficient in leveraging latest DevOps tools and practices Docker, K8, Containerization and cloud ,Various monitoring Tools to enhance efficiency. What You'll Bring: Provide Applications Operation support for critical business applications, ensuring high availability, quick incident resolution, and minimal business disruption. Proactively monitor application and system health using tools like Grafana, Splunk, and AppDynamics; respond to alerts and system anomalies. Troubleshoot and resolve incidents, perform root cause analysis, and work collaboratively with development and infrastructure teams for permanent fixes.(Excellent Working knowledge in LINUX, SQL, SPLUNK, Grafana and Various other monitoring Tools. (AppDynamics, SPOTFIRE) Document knowledge base articles, RCA reports, and support runbooks to streamline operational workflows and ensure team alignment. Participate in 24x7 Shift, on-call support rotation, ensuring timely handling of high-priority incidents and escalations. Follow ITIL processes such as Incident, Problem, and Change Management; experience with tools like ServiceNow or BMC Remedy is preferred. Support deployments, release coordination, and post-deployment validation as part of the release and change management cycle. Work with modern DevOps tools like Git, Jenkins, Docker, Kubernetes, and CI/CD pipelines in cloud-based environments (AWS/Azure). Mentor and guide junior support analysts, fostering knowledge sharing and best practices for consistent service delivery. Communicate clearly and professionally with stakeholders, providing timely updates, impact assessments, and issue resolution plans. Bachelor’s degree in Computer Science, IT, or a related field. Certifications: ITIL Foundation (required), and any of the following are a plus: AWS Cloud Practitioner, Microsoft Azure Fundamentals, Docker/Kubernetes certifications, or DevOps-related credentials. Excellent written and verbal communication skills, with a focus on clarity, responsiveness, and stakeholder engagement. Impact You'll Make: Strong hands-on expertise in Linux/Unix environments is mandatory, including shell scripting and system troubleshooting. Experienced in ITSM tools like BMC Remedy and ServiceNow for incident, problem, and service request tracking. Hands-on experience in containerization and orchestration using Docker and Kubernetes; working knowledge of monitoring/logging tools (Grafana, Splunk). Familiarity with cloud-based applications and environments, with the ability to support and troubleshoot distributed systems. Proficiency in SQL for data investigation and support, with the ability to write queries and analyze logs for issue resolution. Additional Automation experience is an Added advantage. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Sr Analyst, Applications Support

Job Description Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ͏ Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ͏ 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ͏ Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation

Job Description Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ͏ Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ͏ 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ͏ Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation

Role Description: IT Support Technician – Booking Holdings - JOB DESCRIPTION Booking Holdings (NASDAQ: BKNG) is the world leader in online travel and related services, provided to customers and partners in over 220 countries and territories through six primary consumer-facing brands - Booking.com, KAYAK, Priceline, Agoda.com, Rentalcars.com, and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world. Booking Holdings Bengaluru is a Center of Excellence based in Bengaluru, India and a legal entity of Booking Holdings Inc. The Center was created to support the increasing business demands of the Booking Holdings Brands. The Center of Excellence provides access to specialized and highly skilled talent, leading industry best practices, and collaboration opportunities across all of the Booking Holdings brands and business units. Job Overview As part of our Booking Holdings India team, you will have the opportunity to be a part of the world’s leading provider of online travel, with a mission of making it easier for everyone to experience the world through six-primary consumer facing brands: Booking.com, Priceline, Agoda, KAYAK, OpenTable and Rentalcars.com. We believe that the passion and talent of our people is our strength – it is what drives us towards outstanding performance. We offer a dynamic, motivating and sophisticated work environment. We are eager to provide everyone the opportunity to learn, and develop skills in a truly world leading security practice. Our culture is open, innovative and performance orientated. As we are looking to build our IT Support team to drive our strategy, you will be a part of a new and exciting transformation, giving you a unique opportunity to excel and make your impact on the organization. We are looking for a quality focused IT Support Technician who wishes to immerse themselves into the fast-moving dynamics of a successful and rapidly growing company. You will install, setup and troubleshoot all aspects of user desktops, software and phone systems. In your role you will help empower and grow your colleagues to maximize the talent and potential in the whole team. What you’ll be doing: Provide technical support to employees of Booking Holdings brands face to face and remote through phone, chat and email. Use your initiative and technical knowledge to diagnose any technical support/IT problems on the desktops, laptops and phone system and provide effective resolutions or information to the user. Carry out local onsite maintenance tasks Liaise with local stakeholders upon needs to guarantee the regular running of business operations Proactively provide information and regular communication to users on the progress of outstanding support calls and provide an indication of timescale for resolution. Display knowledge of our internal organization by finding the right person that can assist in solving the issue. Balance and prioritize multiple tasks from different sizes and business importance. Document and contribute to the knowledge base. Prepare computer hardware Provide administrative maintenance on user accounts Engage in interaction to resolve issues together with the team. Contribute to Booking Holdings growth through interviewing, on-boarding, or other recruitment efforts if requested. Hybrid work per policy What you’ll bring: Primary skills 2 to 4 years of experience including providing first line IT technical support. Bachelor’s degree or Diploma in a relevant field Advanced troubleshooting experience both on site and remote. Troubleshooting experience and installation knowledge of Microsoft and Apple products and applications.

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Security Information and Event Management (SIEM) Good to have skills : NA Educational Qualification : 15 years full time education Summary: As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and debugging processes to ensure the applications function as intended, while continuously seeking ways to enhance application efficiency and user experience. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of application specifications and user guides. - Engage in code reviews to ensure adherence to best practices and standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in Security Information and Event Management (SIEM). - Strong understanding of application development methodologies. - Experience with security protocols and compliance standards. - Familiarity with database management and data integration techniques. - Ability to troubleshoot and resolve application issues efficiently. Additional Information: - The candidate should have minimum 3 years of experience in Security Information and Event Management (SIEM). - This position is based at our Bengaluru office. - A 15 years full time education is required. 15 years full time education

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Identity and Access Management (IAM) Operations Good to have skills : NA Educational Qualification : 15 years full time education Summary: As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications function seamlessly to support organizational goals. You will also participate in testing and refining applications to enhance user experience and efficiency, while maintaining a focus on quality and performance throughout the development lifecycle. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of application processes and workflows to ensure clarity and consistency. - Engage in continuous learning to stay updated with the latest technologies and best practices in application development. Professional & Technical Skills: - Must To Have Skills: Proficiency in Identity and Access Management (IAM) Operations. - Strong understanding of application development methodologies and frameworks. - Experience with database management and integration techniques. - Familiarity with security protocols and compliance standards related to IAM. - Ability to troubleshoot and resolve application issues effectively. Additional Information: - The candidate should have minimum 2 years of experience in Identity and Access Management (IAM) Operations. - This position is based at our Mumbai office. - A 15 years full time education is required. 15 years full time education

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Endpoint Extended Detection and Response Good to have skills : NA Educational Qualification : 15 years full time education Summary: As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications function seamlessly to support business objectives. You will engage in problem-solving discussions and contribute to the overall success of the projects you are involved in, ensuring that the applications you create are user-friendly and efficient. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of application processes and workflows. - Engage in continuous learning to stay updated with industry trends and technologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in Endpoint Extended Detection and Response. - Strong understanding of application development methodologies. - Experience with software development life cycle and agile practices. - Ability to troubleshoot and resolve application issues effectively. - Familiarity with integration of applications with existing systems. Additional Information: - The candidate should have minimum 2 years of experience in Endpoint Extended Detection and Response. - This position is based at our Chennai office. - A 15 years full time education is required. 15 years full time education

Education Graduation Experience 2+ Years Total Openings 2 New Opening Location Bangalore Job Description We are seeking a highly skilled and motivated SQL Server Database Administrator (DBA) to manage and support our Microsoft SQL Server database environments. The ideal candidate will be responsible for maintaining the performance, integrity, security, and availability of all SQL Server instances across development, staging, and production environments. This role includes database installation, configuration, performance tuning, backup and recovery, and day-to-day support. Key Responsibilities 2+ years of experience as a SQL Server DBA in enterprise environments. Strong proficiency in T-SQL, stored procedures, views, triggers, and performance tuning. Experience with SQL Server 2016 or newer versions (2019/2022 preferred). Proficiency with SQL Server Management Studio (SSMS), SQL Profiler, and Database Tuning Advisor. Hands-on experience with backup/recovery tools and disaster recovery planning. Good understanding of Windows Server OS and Active Directory integration. Strong problem-solving, communication, and analytical skills. Requirements Install, configure, and upgrade SQL Server instances and related components. Monitor database performance, tune queries, and optimize indexes and system resources. Perform database backups, restores, and disaster recovery planning/testing. Implement and maintain database security, including user roles, permissions, and data encryption. Design and maintain high-availability solutions such as Always On Availability Groups, Log Shipping, and Clustering. Automate routine maintenance tasks using T-SQL, PowerShell, or SQL Agent jobs. Troubleshoot database-related issues and work closely with application, development, and infrastructure teams. Support database migrations, ETL processes, and data warehousing initiatives. Ensure compliance with internal data management policies and external regulations (e.g., GDPR). Maintain records of the conversations with the customer and analyze the data. Handling customer queries on Chat and E-mails. Work with us SourceMash Technologies is a leading solution provider for internet-based applications and product development since 2008. Be a part of our company that is facilitated by highly skilled professionals dedicated to providing total IT solutions under one roof. We offer remarkable services in the areas of Software Development, Quality Assurance, and Support. Welcome Kit An employee welcome kit, like Custom Notepad, T-Shirt, Water Bottle etc., is also included in employee welcome packages onboard. Medical Insurance SourceMash Technologies offers the best employee health insurance benefit to their employee's family members under the same policy. Paid Leaves Annual leaves are paid at the payment rate in the working period before the leave, and no untaken leaves can be considered part of the mandatory notice periods.

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Adminstrator II – Medallia Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today! What you will be doing Do you thrive at the intersection between marketing, customer experience (CX) and technology? Cencora has a unique opportunity for an Administrator II - Medallia. In this role, you will be responsible for the day-to-day operation of the company’s primary CX application, Medallia. Under the direction of our Medallia Product Owner, you will work closely with the business, CX center of excellence and other verticals to build and enhance out our listening capabilities to reach our customers where they want to be heard. This role will also have ties to the UX design teams and will slowly expand into multiple business areas. The candidate must have the ability to work on multiple work steams while maintaining excellent service to our business units. He/she must also be a willing and eager learner, as this role will expand and evolve as new software and workflows are brought on board to support the CX function at Cencora. Duties and Responsibilities: Build and Maintain (60%) Create engagement surveys within the Medallia application Recommend specific methodologies and report findings to aid in survey development Work with researchers to understand business needs and provide 1:1 support Support and monitor data collection for active surveys Administer user privileges Become application SME Work to develop holistic customer view through data integration, normalization and reporting (customer 360) Build customer journeys Dashboarding (30%) Routinely update, clean, de-dupe, and reconcile data Use complex formulas and pivot tables to track data Create tables and dashboards to compare data across various criteria such as time periods and financial thresholds Create data tables for reports and prepare data for presentation Create custom Dashboards from requirements list Growth (10%) Continuously learn new skills and capabilities by monitoring consumer trends, attending workshops, mentoring others (or being mentored) in CX methodologies. Expand your capabilities and learn new technology stacks like Salesforce, PowerBI and Azure. Master your craft: Understand the latest trends in the research industry and try to aid our researchers with new capabilities Research and track new technologies and areas of interest Minimum Qualifications: Associates degree with 3 years relevant experience Basic programming skills in JavaScript Expert-level proficiency in MS Excel; ability to recode, merge, and analyze data using complex formulas; and display data using charts and pivot tables. Demonstrated ability to analyze and interpret trends or patterns in both qualitative and quantitative data Excellent written and oral communication skills with the ability to thoughtfully translate findings, both verbally and in written form, to colleagues and stakeholders. Preferred Qualifications: Experience in survey design, sample selection, and use of survey design software such as Medallia. Excellent grasp of best practices in data visualization Ability to continuously learn new skills and capabilities by monitoring consumer trends, attending workshops, mentoring others (or being mentored) in UX design methodologies. . Work Experience and Educational Qualifications Minimum 3 years of experience. Good understanding of JavaScript or SQL. Design engagement surveys in Medallia . Summarize findings to suggest survey improvements. Collaborate with teams to understand business needs. Oversee active survey data collection and monitoring. Administer user access and privileges in the application. Gain in-depth knowledge of Medallia features and tools. Integrate data sources for a unified customer view. Identify and map key customer touchpoints. Create custom dashboards based on stakeholder requirements. SKILLS & KNOWLEDGE: Behavioral Skills: Technical Skills: Tools Knowledge: Critical Thinking Detail Oriented Interpersonal Communication Learning Agility Problem Solving Time Management Identity & Access Management Database Administration IT Support like Software & Hardware Installation, Troubleshooting Software Validation Systems Integration IT Regulatory Compliance like SOX Compliance Software Configuration Management Tools like Ansible, Puppet Citrix technologies like XenDesktop, XenApp, XenServer Operating Systems & Servers like Windows, Linux, Citrix, IBM, Oracle, SQL Enterprise Resource Planning (ERP) Systems like Sage, ASW, SAP Software like Case Management System, HR Information Systems, Kronos(Timekeeping Software), PHS Health and Safety Management System Java Frameworks like JDBC, Spring, ORM Solutions, JPA, JEE, JMS, Gradle, Object Oriented Design Microsoft Office Suite Relational Database Management System (RDBMS) Software Customer Relationship Management (CRM) Systems like Salesforce Marketing Cloud, Sales Cloud Internet Protocols like DNS, HTTP, LDAP, SMTP, Easy DNS, No IP What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: CENCORA BUSINESS SERVICES INDIA PRIVATE LIMITED Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected] . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

We are a dynamic and innovative company offering exciting opportunities for talented individuals to join our team. Our commitment to excellence, continuous growth, and fostering a diverse and inclusive work environment make us an ideal place to build your career. Location: Nehru PLace, Delhi Please drop your CV at : [email protected] Skills Required: Troubleshooting Software, PC and network Management G Suite, CRM, Website & Social Media Campaigns Designing Creatives for social media and website Send your CV @ [email protected]

As our operations grow, we are seeking a d edicated, self-driven, and creative Web Designer & Developer to focus on the design, development, and continuous improvement of our website. This role goes beyond just coding—we’re looking for a go-getter who takes full ownership, brings fresh ideas to the table, experiments boldly, stays ahead of web trends, and has the fire to innovate . Key Responsibilities: Design and build a responsive, visually appealing website tailored to business needs Implement custom features as per the business requirements. Integrate third-party APIs (e.g., travel APIs, payment gateways, enquiry/booking engines, CRM sync). To ensure up-to-date and relevant site content. Optimize site performance, loading speed, SEO readiness, and mobile responsiveness. Ensure cross-browser/device compatibility and adherence to UX/UI best practices. Troubleshoot bugs and maintain ongoing site updates and security patches. Required Skills & Qualifications: 0-2 years of experience in full-cycle web design and development BSc (IT) / Computer Engineering or Dip in Web Designing Proficiency in HTML, CSS, JavaScript, and design tools . Experience with CMS platforms (e.g., WordPress, etc.) Solid understanding of REST APIs – able to fetch, parse, and display dynamic data. Basic back-end integration knowledge Familiarity with SEO best practices, site speed optimization, and analytics setup. Strong sense of aesthetics, layout, and user interaction for B2B users. What We are looking for: A self-starter with strong creative instincts and technical skills. Someone who doesn’t wait to be told what to do—you initiate, own, and deliver. Passionate about building digital experience s that are not just functional but also smart and engaging Office Time: 12:30 pm to 9:30 pm Work Days - Mon to Sat ( Alternate Saturdays Off after Probation) Require an Immediate Joiner Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Shift: Day shift Work Location: In person Expected Start Date: 11/08/2025

Job Description Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ͏ Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ͏ 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ͏ Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation