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Atm softek
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Software Support Executive Trainee

Software Support Executive Trainee

Atm softek

0 years

0 Lacs

Kolkata, West Bengal

Posted:4 weeks ago| Platform: Indeed logo

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Skills Required

software support resolve development planning

Work Mode

Remote

Job Type

Full Time

Job Description

Requirements

Provide first-level technical support to clients via email, phone, or remote access.
Understand client issues and troubleshoot software errors or bugs.
Document and resolve software-related problems in a timely manner.
Coordinate with the development team to escalate unresolved issues.
Communicate client feedback and software enhancement suggestions.
Train clients and internal users on the features and use of the software.

Job Types: Full-time, Internship
Contract length: 7 months

Pay: Up to ₹10,000.00 per month

Shift:

Day shift
Morning shift

Work Days:

Weekend availability

Ability to commute/relocate:

Kalyani, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

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