Software Support Executive Trainee

0 years

0 Lacs

Posted:4 weeks ago| Platform: Indeed logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Requirements

  • Provide first-level technical support to clients via email, phone, or remote access.
  • Understand client issues and troubleshoot software errors or bugs.
  • Document and resolve software-related problems in a timely manner.
  • Coordinate with the development team to escalate unresolved issues.
  • Communicate client feedback and software enhancement suggestions.
  • Train clients and internal users on the features and use of the software.

Job Types: Full-time, Internship
Contract length: 7 months

Pay: Up to ₹10,000.00 per month

Shift:

  • Day shift
  • Morning shift

Work Days:

  • Weekend availability

Ability to commute/relocate:

  • Kalyani, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

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