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Software Engineer II

Software Engineer II

Zendesk

2 - 7 years

4 - 9 Lacs

Bengaluru

Posted:21 hours ago| Platform:

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Skills Required

Selection process Software Engineer II MySQL Javascript Customer experience Customer service microsoft JIRA AWS Testing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Note: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune.
Zendesk s people have one goal in mind - to make the customer experience better. Our products help more than 170,000 global brands (like Discord, Calm, and Skyscanner) to make their billions of customers happy, every day. Our engineering team in Australia works at a scale that most companies only dream about, and where the challenges start to get seriously exciting. In fact, our global engineering team is one of the most widely dispersed in the world, with people across nearly every continent. This means you will get a chance to do cool things with a diverse bunch of people while working in an office that is home to some of Zendesk s most loved products.
Who you could be working with

You ll be part of a high-performing team responsible for building distributed, high scale and data-intensive integrations that extend our best-in-class core SaaS product. Partnered with other SaaS providers and cloud vendors (e.g. Slack, Atlassian and AWS), our products commonly incorporate the latest technologies and features to provide innovative solutions to our customers. We enjoy working with Engineers who possess a strong growth mindset, are hardworking at problem-solving and can demonstrate leadership qualities. Our integrations process around 10 million events per day, so you will be challenged by the global scale and complexity of these systems!
What you ll get to do each day

At least 2 years of commercial software engineering experience
1+ years of experience in golang, preferably in highly-concurrent systems.
1+ years of experience in frontend development using JavaScript and React.
Good communication skills, both written and verbal - we are a distributed remote company and hence prioritise asynchronous collaboration.
Meticulous, with a focus on the delivery of quality work with a mindfulness of timelines needed for the business.
Use standard methodologies at every stage of the development cycle, peer code review and rapid deployment.

What you bring to the role

Experience building integrations with REST APIs, OAuth.
Experience building integrations with popular SaaS products such as Jira, Slack, Shopify, Workday & Microsoft Teams
Tech Stack
Our code is written primarily in Golang, JavaScript / TypeScript.
Our frontends use frameworks including React, Redux, React Testing Library, Cypress, Jest.
Our servers live in AWS.
Our applications/services are deployed via Spinnaker to Kubernetes.
Our data is stored in Aurora/MySQL, DynamoDB, and Amazon S3.

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Zendesk

Software Development

San Francisco California

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Software Engineer II