143 Snow Jobs - Page 3

Job Title: ServiceNow Architect Location: Pune Experience: 12+ Years Industry: Technology, Media & Telecommunications (TMT) Domain Focus: Sales and Order Management (SOM) About the Role: We are seeking a seasoned ServiceNow Architect to lead the design and implementation of scalable solutions, with a focus on Sales and Order Management (SOM) and TMT industry modules. You will collaborate with business and technical teams to deliver impactful, enterprise-grade ServiceNow solutions. Key Responsibilities: Architect and implement end-to-end ServiceNow solutions aligned with business goals. Leverage deep TMT industry knowledge to drive adoption of SOM and related applications. Collaborate with stakeholders to gather requirements and translate them into technical designs. Guide development teams, ensure best practices, and conduct architecture reviews. Stay current with ServiceNow releases , especially SOM and TMT suites. Ensure effective use of modules: ITSM, ITOM, CSM, FSM, and Service Portal . Define governance frameworks and ensure compliance with architecture standards. Key Qualifications: 12+ years of hands-on ServiceNow experience with expertise in architecture, integrations (REST/SOAP), and platform configuration. Strong command over CMDB , CSDM , data modeling , and DevOps strategies . Experience working in or with telecom clients is highly desirable. Proven leadership in client-facing roles with excellent communication and stakeholder management skills.

We have vacancy for international voice process with our Client for various location. Working days: 5 Days working, 2 rotational off Freshers or Experience: 1 year in Customer service (Voice/ Non-Voice) Salary upto 5 lakhs + Allowance + Incentives Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. Immediate joining required. Good communication Pls call Sangeeta 9176078282 for more info Thanks, Sangeta 9176078282

Technical Trainers IT Service Desk Support Bangalore & Mysore Required Experience - More than 4 Years Experience and out of which 2 years in giving Trainings - Microsoft, Azure, ServiceNow, Office365, Service Desk Job description Design and deliver technical training programs for Service Desk/Tech Support teams ITIL CERTIFIED TRAINER -- PREFERNCE Conduct training needs analysis in coordination with operations and quality teams Develop training materials, presentations, and knowledge base articles Required Candidate profile Deliver classroom, virtual, & on-the-job training sessions Evaluate training effectiveness implement improvements Support learning initiatives Stay up-to-date with ITIL frameworks &industry practices CALL OR DM - SD TRAINER SIYA ---- 7565006262 DIVYA -- 9821182650 RIYA -- 9628373761 Regards KVC CONSULTANTS LTD NO PLACEMENT CHARGES

Location - Bangalore / Pune Notice period - Immediate to max 2 weeks Short Description The ESM Developers main role is to work with ESM Lead Developer, ESM customers and third-party teams (vendor, Avatar, partners, ) to implement and deploy solutions in a cost-effective way (knowing AXA’s business, strategy and goals). His roles include understanding functional requirements, design and propose solutions, write technical specifications, development solution that answers business needs and provides functional support over the solution. The ESM Developer manages the topics assigned to them independently and possess skills on ServiceNow’s all the key module. They are also considered as Primary Subject Matter Developer with key technical skills and high-level exposure within GO in the different programs (ITAM, OneQOS, Harmony, Atlas, ). They have to act as influencers and advisors ensuring the Golden Copy of Enterprise Service Management – SILVA product line. Impact is strong across GO and Opcos as they have to ensure the “ONE FITS ALL” and “ADOPT and not ADAPT” mindset key for the AXA IT transformation. He guarantees the stability, scalability and compliance with ServiceNow standards of the Silva for the work he is performing and also help Lead Developer managing ServiceNow platform in the different Governance meetings. He provides the proper reporting, alerts and mitigating plan when required. He demonstrates the accountability towards our leads and supports the GO strategy by making the right decisions aligned with the target. Detailed description Scope of work will be on all the modules of SILVA broadly classified under SILVA4IT SILVA4Business SILVA4Security As a ServiceNow Developer, you will be tasked with directing the development and implementation of intricate business processes. This also involves the analysis of business requirements at all stages of development. You may have the opportunity to lead a team of consultants during projects or design the architecture of ServiceNow solutions. Skills and attributes for success Outstanding knowledge of Now Platform architecture Experience in product customizations, integrations, implementation or maintenance Experience in project activities as a Developer To qualify for the role, you must have ServiceNow CAD or CIS certification Demonstrated experience with at least two programming languages (JavaScript, C#, Java or others) Proven experience and advanced understanding of ITSM and HRSD Showcased knowledge of Best Practices in Software Development Thorough understanding of ITIL and Agile methodologies Proficiency in English Role & responsibilities Preferred candidate profile

Design and deliver technical and soft skill training programs for Service Desk/Tech Support teams Conduct training needs analysis in coordination with operations and quality teams Develop training materials, presentations, and knowledge base articles Required Candidate profile Deliver classroom, virtual, & on-the-job training sessions Evaluate training effectiveness implement improvements Support learning initiatives Stay up-to-date with ITIL frameworks &industry practices Perks and benefits Perks and Benefits

Org: AXA GBS Role: Servicenow Test Engineer Exp: 6 to 9 Years Location: Pune (Kharadi) & Bangalore (Manyata Tech Park, Nagawara) Work Mode: Hybrid (2 Days Office & 3 Days WFH) Position Overview We are seeking a skilled ServiceNow Test Engineer with 6-9 years of experience in designing, executing, and managing testing activities specifically for ServiceNow applications. The ideal candidate will be responsible for creating comprehensive test plans, test cases, and test scripts based on business requirements and functional specifications related to ServiceNow implementations. Responsibilities / Job Description Design, develop, and maintain automated test scripts for ServiceNow applications using tools such as Selenium, ServiceNow Automated Test Framework (ATF), or similar technologies. Collaborate with project stakeholders to understand product requirements and create detailed test cases for automation. Perform manual testing when necessary to gain insights into application workflows and processes, translating them into automated test scripts. Generate detailed test reports and metrics to communicate the status of testing efforts to stakeholders. Participate in code reviews and provide feedback on testability and automation best practices within the ServiceNow environment. Integrate automated tests into the continuous integration and continuous deployment (CI/CD) pipeline, ensuring efficiency and effectiveness in the testing process. Investigate and troubleshoot issues found during automated testing, working closely with developers to resolve them. Maintain test environments and test data to ensure consistency and reliability of automated tests. Document test cases, test results, and automation processes for future reference and compliance. Collaborate closely with the development team to enhance test automation frameworks and contribute to ongoing improvements in testing methodologies. Stay updated on industry trends and advancements in ServiceNow testing tools and techniques. Qualifications Strong educational background with a degree in IT or a related field. Proficiency in programming languages such as Java, JavaScript, or Python. Experience with ServiceNow platform and understanding of its modules and functionalities. Familiarity with testing methodologies and tools for defect management, such as JIRA or similar. Excellent analytical and problem-solving skills, along with a proactive approach to identifying and resolving issues. Strong communication skills, both written and verbal, with the ability to work effectively in a team-oriented environment. Knowledge of Agile methodologies and experience working in Agile teams will be an advantage. ISTQB Certified Tester Foundation level or equivalent certification is preferred

Role & responsibilities Preferred candidate profile Job Description : ServiceNow Developer, Sr. Developer and Tech Lead ( Minimum 4Years to 10 Years ) Con/AM Only Position Overview We are seeking a highly skilled ServiceNow Developer, Sr. Developer and Tech Lead to join our dynamic team. This role requires hands-on expertise in ServiceNow development, with a strong emphasis on scripting and deep knowledge of the ServiceNow platform's processes. The ideal candidate will lead technical initiatives, drive development projects, and ensure the delivery of robust ServiceNow solutions. Note: ServiceNow Administrators are not eligible for this position. Key Responsibilities Development and Scripting : Design, develop, and implement custom applications, workflows, and integrations on the ServiceNow platform using JavaScript, GlideScript, HTML, CSS, and other scripting languages. Technical Leadership : For Tech Lead role, Lead a team of developers, providing technical guidance, code reviews, and best practices to ensure high-quality deliverables. Platform Expertise : Leverage in-depth knowledge of ServiceNow architecture, modules, and processes to deliver scalable and efficient solutions. Solution Design : Collaborate with stakeholders to gather requirements, design technical solutions, and ensure alignment with business objectives. Process Optimization : Implement and optimize ServiceNow processes, ensuring seamless functionality across modules and applications. Integration and Automation : Develop and maintain integrations with third-party systems using Integration hub, REST, SOAP, and other APIs, while driving automation initiatives. Troubleshooting and Support : Identify and resolve complex technical issues, ensuring platform stability and performance. Continuous Improvement : Stay updated on ServiceNow releases, features, and best practices, recommending improvements to enhance platform capabilities. Required Skills and Qualifications Experience : Minimum of 3+ years of hands-on ServiceNow development experience Scripting Expertise : Proficient in ServiceNow scripting (JavaScript, GlideScript, AngularJS) for custom application development, business rules, script includes, and UI scripts. ServiceNow Platform Knowledge : Strong understanding of ServiceNow architecture, data models, and core functionalities (e.g., Incident, Change, Problem, Service Catalog, CMDB, Flow Designer, and Integration Hub). Process Knowledge : In-depth knowledge of ServiceNow processes, including workflow configuration, service catalog development, and platform automation. Module Expertise : Good-to-have understanding of ITSM, HRSD, GRC, ITOM, and ITAM modules, with experience in implementing or customizing these modules being a plus. Integration Skills : Experience with ServiceNow integrations using REST, SOAP, MID Server, and other API-based technologies. Education : Bachelor’s degree or a related field (or equivalent experience). Familiarity with Agile/Scrum methodologies. Understanding of ITIL frameworks and their application within ServiceNow. Eligibility Criteria Candidates must have hands-on development experience on the ServiceNow platform. ServiceNow Administrators without development and scripting experience are not eligible for this role. Must be able to demonstrate expertise through prior projects, code samples, or certifications

Job Summary The Sr. Infra Developer will be responsible for designing implementing and maintaining infrastructure solutions using BMC Helix technologies. This role requires a deep understanding of BMC Helix Remedy-SmartReporting DWP & SmartIT Dashboards CMDB and Remedy. The candidate will work in a hybrid model with rotational shifts ensuring seamless infrastructure operations and contributing to the companys technological advancements. Responsibilities Design develop and maintain integrations from sources of record/tools to BMC CMDB Design and develop Remedy workflow and code. Design develop and maintain CMDB reconciliation and normalization logic. Integrate CMDB with multiple systems using Atrium Spoon and Atrium Integrator. CMDB admin activities including Data load Normalization Reconciliation Precedence rules configuration etc. Knowledge of CMDB data dependencies with ITSM modules like Change Management and Incident Management etc. Design and Develop CMDB reports using Smart Reporting/BMC Helix Dashboards. Good to have third party reporting tool knowledge e.g Power BI. Documentation on CMDB development integration. CMDB enhancements and Developments on BMC SaaS Helix Platform. Configuration and Administration of OOTB BMC Helix CMDB Effective communication Drive and lead designs and development recommendations to standardize improve or redesign processes. Recommend and implement changes to existing data model that will mature use of CMDB. Certifications Required BMC Certified Professional in Helix Remedy or equivalent certification.

A First Meridian Company is hiring for ServiceNow Developer for MNC Group. This is a Permanent Job opportunity with A First Meridian Company and working out at Client premises at Location: Navi Mumbai Work Mode: General Shift Please find the below details with resume on dipti@firstmeridianglobal.com Total Exp: Relevant Exp: C CTC: E CTC: Notice Period(LWD): Location: PF Included (Yes/No) : We are looking only immediate joiners/- We are looking ServiceNow Developer Do not share cv 1 month 2 month notice candidate. We are looking only notice period serving candidate and notice period served candidates

Dear Candidate, We are having Openings for Devops role @ Tech Mahindra .. Below are the details. Location: Chennai Exp: 6+ yrs NP: 0-30 Days Mode of Work: Hybrid Skill Set Expertise in OS (RHEL & Windows) Expertise in Cloud (AWS) Expertise in Kubernetes & Container platform Vulnerability Patch management Automation (Shell scripting, Ansible, Python) SNOW Knowledge for Change management Knowledge in monitoring tools, Prometheus, Grafana, Geneos Interested ones please share your resumes to sa00961356@TechMahindra.com for faster response. Total Yrs of Exp: Relevant exp in Kubernets and Container: Exp in AWS: Exp in OS( RHES and Windows): Exp in Vulnerability Patch management : Exp in Automation (Shell scripting, Ansible, Python): CTC: ECTC: Offer amount (if holding any offer ) : Notice Period (LWD if serving NP ) Preferred Location: Are you having PF deduction for all companies (If not pls mention for which companies you dont have) Are You Permanent Employee for all Companies (If not Pls mention your Payroll Company Names): Thank you Tech Mahindra Team

Should have capability to design backend databases, front end user interfaces and logical layers as per the business requirements. Data capture and navigation desktop and mobile apps in Microsoft Power apps that connect to distribution center solutions design analytics in Power BI. Set up Microsoft Flow (Power Automate) to provide auto-approval and status update features based on predefined criteria. Should have knowledge to develop applications in PowerApps(Mandatory) using Common Data Service CDS, Flow, Excel, Forms and SharePoint online and Dataverse. Should have knowledge to develop canvas and model driven apps(Mandatory). Involve in manual testing of the application, IT Support and Testing & Application Development. Should have skills in Agile Development and Test-Driven Development. Should have knowledge for BA work (time 2-time work with business, document/ meeting/ requirement gathering). Should have knowledge of incident/Request management through JIRA, SNOW, Azure DevOps. Must have good Verbal Communication and email writing skills. Ability to work in a fast-paced, reactive, and challenging environment. Ability to anticipate issues and suggest resolution.

Responsibilities: * Collaborate with clients on project requirements and deliverables. * Develop custom solutions using ServiceNow platform. * Ensure compliance with ITIL best practices and industry standards. * ITSM, CMDB, HRSD Work from home

Primary Skill: Service Now ATF, ITSM & ITAM module Secondary Skill: Excellent problem-solving and analytical skills Ability to work in a collaborative team environment JD: The ATF Specialist is responsible for designing, implementing, and maintaining automated testing solutions within the ITSM and ITAM modules. This role ensures the reliability, efficiency, and accuracy of system functionalities by leveraging ServiceNows Automated Test Framework. Key Responsibilities: Develop and execute automated test cases for ITSM and ITAM modules using ServiceNow ATF. Identify and document test scenarios, ensuring comprehensive coverage of business processes. Collaborate with developers, business analysts, and stakeholders to define testing requirements. Maintain and enhance test scripts to align with system updates and enhancements. Monitor and analyze test results, identifying defects and ensuring timely resolution. Ensure compliance with best practices for automated testing and quality assurance. Provide training and guidance on ATF usage to internal teams. Required Skills & Qualifications: 5+ years of hands-on experience with ServiceNow ATF. Strong understanding of ITSM and ITAM processes. Experience in test automation, scripting, and debugging. Familiarity with ServiceNow platform and its testing capabilities. Excellent problem-solving and analytical skills. Ability to work in a collaborative team environment.

Responsibilities: * Design, implement, and optimize ServiceNow SAM & CMDB solutions using ITAM best practices. * Ensure compliance with industry standards through regular audits and reporting. * Stakeholder Management and projec reviews

Experience and skills 2-3 years experience in a computer related support or and IT operational environment. A recognised third level qualification in a computer related discipline. One or more recognised industry certification in PC, Network and Server support (Comptia A+, Server +, Network +, MCP in Windows 7/8/10); Good written and communication skills in English. Experience with documentation and improving SOPs and other process documents. Good customer focus, and excellent time-keeping is a key requirement of the role. Good interpersonal skills, with a focus on listening and questioning skills. Good problem-solving abilities and ability to work under own initiative; Maintain adequate knowledge of operating systems and application software in use in Apex. Familiarity with or a willingness to learn the fundamental principles of ITIL Service Management. Experience with configuring and supporting any version of Windows Desktop (7, 8,10); Experience in virtual desktop environment desirable, particularly CITRIX XenDesktop/XenApp, Azure, AWS. Experience with configuring and supporting Microsoft Office 2013/2016 and/or Office 365. Good Experience in active directory, User Management. Customer support experience in Global Service Desk on call. Some basis experience with supporting physical networking is desirable but not essential. Experience with Ticket Tool, Fresh Service , Service Now (SNOW). 24/7 Work.

Key duties and responsibilities Serve as the single point of contact for end User ICT requests and support issues. Respond to IT requests from all emails, portal, and telephone within the agreed targets. Log and assign all IT requests and work requests accurately in the Apex IT ticketing system. Perform troubleshooting and initial diagnostics of assigned IT tickets, including remote connection to end user devices using remote access tools. When required assign tickets to the relevant team member or external IT suppliers and liaise with the resolver until completion. Communicate clearly to users in a timely and polite manner and keep the end user informed of the progress of IT requests at all appropriate times. Follow standard operating procedures (SOPs) forincident management. Manage creation, modification, and deletion of users account management (FTP, Active Directory, file permissions) andperform clean-up projects of user profiles, files, email accounts. Supporting application such as Microsoft Lync/Skype for Business, conferencing tools such as GoToMeeting, Microsoft Outlook and email archiving tools. Highlight and report all major IT issues and risks to Service Manager in a timely manner. Research, test and implement new systems to improve efficiencies and satisfy user requests. Provide basic PC installations and configuration tasks. Provide on site support when required in Apex offices (may require travel). Other duties in support of the Service Desk, as assigned by the Service Manager, TLs. Experience and skills 2-3 years experience in a computer related support or and IT operational environment. A recognised third level qualification in a computer related discipline. One or more recognised industry certification in PC, Network and Server support (Comptia A+, Server +, Network +, MCP in Windows 7/8/10); Good written and communication skills in English. Experience with documentation and improving SOPs and other process documents. Good customer focus, and excellent time-keeping is a key requirement of the role. Good interpersonal skills, with a focus on listening and questioning skills. Good problem-solving abilities and ability to work under own initiative; Maintain adequate knowledge of operating systems and application software in use in Apex. Familiarity with or a willingness to learn the fundamental principles of ITIL Service Management. Experience with configuring and supporting any version of Windows Desktop (7, 8,10); Experience in virtual desktop environment desirable, particularly CITRIX XenDesktop/XenApp, Azure, AWS. Experience with configuring and supporting Microsoft Office 2013/2016 and/or Office 365. Good Experience in active directory, User Management. Customer support experience in Global Service Desk on call. Some basis experience with supporting physical networking is desirable but not essential. Experience with Ticket Tool, Fresh Service , Service Now (SNOW). 24/7 Work.

Urgent Opening - DocuSign - Contract Life Cycle Management Consultant Kindly note at present the job role is remote but if later on basis the project demands the work location can be either Noida or Bangalore candidate need to be flexible in relocating in future basis project requirement. We are looking for Immediate to 30 days' notice period candidates. Job Description - Experience in Contract Lifecycle Management tools (e.g. Docusign, CLM) Experience in managing DocuSign CLM tool is required User management, template creation, editing, BAU, new additional template, workflow creation First level of Triage for all issues reported via SNOW/Email Building/editing of new and existing Templates / Workflow creation and editing Integration Support (including testing, and raising and following up on defect tickets) with other internal applications Providing support during Global Product rollout Building new Templates, workflow creation etc LLB candidates kindly do not apply.

Job Description: ServiceNow ITSM Developer We are seeking a skilled and experienced ServiceNow ITSM Application Developer with a strong background in Change Management. The ideal candidate will have over 5 years of hands-on development experience with the ServiceNow platform, particularly within ITSM modules, and a deep understanding of ITIL practices. You will be responsible for designing, developing, configuring, and supporting the ServiceNow platform with a focus on Change Management workflows and integrations. ________________________________________ 1. Key Responsibilities: • Develop, configure, and customize ServiceNow ITSM applications, with an emphasis on Change Management. • Collaborate with stakeholders to gather requirements and design scalable solutions on the ServiceNow platform. • Implement and maintain workflows, business rules, UI policies, client scripts, and integrations using REST/SOAP APIs. • Optimize existing Change Management processes and support continual service improvement initiatives. • Ensure platform compliance with best practices, security standards, and ITIL framework. • Troubleshoot and resolve technical issues in ServiceNow applications. • Perform regular system updates and coordinate platform upgrades. • Create and maintain technical documentation and user guides. • Provide knowledge transfer and training to internal teams. ________________________________________ 2. Required Skills & Qualifications: • Bachelors degree in computer science, Information Technology, or a related field. • 5+ years of experience as a ServiceNow Developer with hands-on development in ITSM modules. • In-depth experience with Change Management, including CAB meetings, blackout windows, risk calculations, and change approval policies. • Proficiency in JavaScript, Glide Script, HTML/CSS, and ServiceNow APIs. • Strong understanding of the ServiceNow data model, including CMDB and relationships with ITSM processes. • Experience in integrating ServiceNow with third-party tools and systems. • ITIL v3/v4 certification is a strong plus. • ServiceNow Certified System Administrator (CSA) and ITSM Implementation Specialist certification preferred. • Strong problem-solving, communication, and interpersonal skills. ________________________________________ 3. Preferred Skills: • Experience with Agile and Scrum development methodologies. • Knowledge of ServiceNow Performance Analytics, Flow Designer, and Integration Hub. • Exposure to other ServiceNow modules like Incident, Problem, Asset, and Configuration Management. • Clear written and oral communication • Ability to work independently and in a complex group network • Strong interpersonal skills. Job Description: ServiceNow Architect We are seeking a highly skilled ServiceNow Architect to join our team and help drive our ServiceNow our Technology Architecture organization forward. As a ServiceNow Architect, you will be responsible for collaborating with stakeholders to define requirements, architect solutions, and deliver ServiceNow capabilities tailored to client needs. The role will also encompass platform design, implementation and ensuring the integrity of the ServiceNow application for a client organization. ________________________________________ Key Responsibilities: Engage with customer executives to identify pain points, understand key requirements and opportunities to deliver value. Responsible for understanding business and technical problems addressed by the solutions including key regulations, business drivers, evolving business needs, and security. Translate business needs into compelling ServiceNow solutions. Assures technical integrity of proposed solutions by ensuring that coordination, Organizations governance and change control are applied to technical specifications and to the technical infrastructure. Advises on the impact of design options to related programs and on the process for assessing such impact. Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers. Lead the ServiceNow solution architecture design and enhancement activities across Enterprise ServiceNow program of work, ensuring the technical integrity of any ServiceNow projects Collaborate with cross-functional teams to ensure alignment and support for ServiceNow strategies. Stay updated with the latest ServiceNow developments and industry practices. Should be able to demonstrate hands on experience on the Service Now platform including the workflows(flows), Integration Hub, Workspaces, UI/UX Build, Now Assist, Performance Analytics, and core objects such scripting, business rules, UI actions, UI policies, ACLs, dictionary, catalog items etc. ________________________________________ Qualifications: Proven experience in a delivery architect role, ideally within a consulting environment). At least 8 years of hands-on experience with ServiceNow technology Background in ITIL, Enterprise Service Management, Asset Management, Security Operations, AI and Low-Code/No-Code platform Scripting experience - JavaScript, HTML ServiceNow Certified System Administrator qualification or proven recent experience in system administrative duties in ServiceNow. ServiceNow Implementation Specialist and Application Developer are added advantages. Excellent communication skills to articulate complex technical concepts to diverse audiences Collaborative approach to working with cross-functional teams

Job Summary: We are seeking a skilled and proactive ServiceNow Administrator with strong expertise in IT Service Management (ITSM) to join our IT team. The ideal candidate will be responsible for the day-to-day administration, configuration, and maintenance of the ServiceNow platform, ensuring optimal performance and alignment with business needs. Key Responsibilities: Administer and maintain the ServiceNow platform, including user access, workflows, and configurations. Implement and manage ITSM modules such as Incident, Problem, Change, Request, and Knowledge Management. Customize ServiceNow forms, fields, and UI policies to meet business requirements. Develop and maintain Service Catalog items and workflows. Monitor system performance and troubleshoot issues as they arise. Collaborate with stakeholders to gather requirements and translate them into technical solutions. Ensure platform upgrades and patches are applied timely and without disruption. Maintain documentation for configurations, processes, and procedures. Provide training and support to end-users and internal teams. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. 5+ years of hands-on experience as a ServiceNow Administrator. Strong knowledge of ServiceNow ITSM modules and best practices. Experience with ServiceNow scripting (JavaScript, Glide API). Familiarity with ServiceNow integrations using REST/SOAP APIs. ServiceNow System Administrator certification is preferred. Excellent problem-solving and communication skills. Ability to work independently and in a team-oriented environment. Preferred Qualifications: Experience with other ServiceNow modules like CMDB, Asset Management, or HRSD. Knowledge of ITIL framework and processes. Experience in Agile/Scrum environments. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and certification. Collaborative and inclusive work environment. Flexible work arrangements.

Role & responsibilities iScala technical consultant with MS Sql Hands on on ERP Support, JIRA, SNOW tools and with JCI systems knowledge iScala ERP developer

"Experience in ITSM, ITOM and Servicenow Discovery module with experience in implementation, configuration, updates & troubleshooting. Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB Working knowledge to develop on Service Catalog ServiceNow ITSM Incident, Change, Problem management and CMDB Asset Management developers Have a strong understanding of software development and business process engineering in the ServiceNow application. Hands-on experience in integration and Service Portal development Have worked on cloning and upgradation of ServiceNow instance. Must be aware of the latest modules of ServiceNow version Serve as a key technical resource for configuration, development, support, and maintenance of the ServiceNow implementation Good development / configuration knowledge of Incident, Problem, Change and release management. Also, any experience in Asset, CMDB, Service requests, HTML, Angular JS will be an added advantage. "

Criteria : Any Graduate with Minimum 1 Year experience in Technical Support/Service Desk CTC-Upto 4 LPA + Variables + Incentives 24/7 shifts -WFO Both side cab 5 days working Location-Bangalore & Pune Immediate Joiner Only

withstrong expertise insoftware licenseoptimization,cloud cost management, and publisheraudit defense.Thisrole requiresstrategic leadership inmanaging licensing risks, automation,process optimization,and stakeholder engagementacross IT and business.

Job Title: Software Engineer (ServiceNow) Location: Gurugram (Onsite) Job Type: Full-Time Note: Must be available to work in US EST time zone (7 PM IST to 4 AM IST) Company Overview: Serigor Inc is a Maryland based, CMMI L3, Woman Owned Small Business (WOSB) specializing in IT Services, IT Staff Augmentation, Government Solutions and Global Delivery. Founded in 2009, we are a leading IT services firm that delivers deep expertise, objective insights, a tailored approach and unparalleled collaboration to help US government agencies and Fortune 500 companies confidently face the future while increasing the efficiency of their current operations. Our professional services primarily focus on ITS services portfolio including but not limited to Managed IT Services, Enterprise Application Development, Testing and Management Consulting, Salesforce, Cloud and Infrastructure Consulting, DevOps Consulting, Migration Consulting, Service Management, Custom Implementation and IT Operations & Maintenance, Remote Application & Infrastructure Monitoring and Management, Big Data as a Service, and Data Science Consulting practices. Job Summary: We are seeking a skilled and proactive Software Developer (ServiceNow) to design, develop, and implement innovative solutions on the ServiceNow platform. The ideal candidate will have hands-on experience with ServiceNow modules, excellent problem-solving skills, and the ability to work closely with stakeholders to translate business requirements into technical solutions. Key Responsibilities: Design, configure, and customize ServiceNow applications and services. Develop and implement new workflows, forms, UI policies, business rules, and client scripts. Collaborate with stakeholders to gather and analyze requirements. Integrate ServiceNow with third-party applications and tools using APIs and integration tools. Maintain system security and integrity, including roles, groups, and ACLs. Perform unit testing and support user acceptance testing. Provide support for existing ServiceNow environments and resolve incidents. Stay updated with the latest ServiceNow features and releases. Document technical designs, configurations, and processes. Required Qualifications: Bachelors degree in Computer Science, Information Systems, or a related field. 5+ years of experience in ServiceNow development. Hands-on experience with core ITSM modules (e.g., Incident, Problem, Change, Request). Experience with scripting languages such as JavaScript and Glide. Strong understanding of ServiceNow best practices and architectural standards. Experience with ServiceNow Integration (REST, SOAP, LDAP, SSO, etc.). Familiarity with Agile/Scrum development methodology. Preferred Qualifications: ServiceNow Certified System Administrator (CSA) or other ServiceNow certifications (e.g., Certified Application Developer, ITSM Implementation Specialist). Experience with ITOM, ITBM, HRSD, or CSM modules. Experience with Performance Analytics, Flow Designer, or Service Portal. Exposure to CMDB and Discovery.

Position Purpose As a part of FRESH, SO FRESH (Support On FRESH) team provides a worldwide support as first point of contact for Finance application Stakeholders. Thanks to its multiple locations around the Globe, we provide steady support across time zones. We define the Support level 1 rules to provide the most efficient user experience for current and new systems (Integrity control, Jurisdiction and incident management). We communicate and coordinate Finance Production topics. We participate in the industrialization of the Group Finance departments promoting best practices and knowledge sharing and aligning tools, norms & methodologies. We rationalize finance production processes and reinforce controls within regional processing centers complying with the group policies. Responsibilities The So FRESH Fronting team acts as the Single Point of Contact for OFS & CIB finance end users from Account Payable tools to Reporting applications. Its activities mainly deal with the Incident Management in SNOW, Jurisdiction and the Data Integrity controls. Pillar 1 - Support for Incidents and Requests linked to Finance Systems - Perform first level analysis on reported issues (SNOW tickets) and identify roadmap for resolution. Provide solution when possible or under scope - Coordinate tasks performed on behalf of users by different teams - Coordinate solution implementation with system providersIT Application Support, Developers and Business Analyst teams - Basic technical intervention on system like Mainframe. - Provide support in APAC & EMEA time zones. Pillar 2 - Control Application, Data availability and Integrity - Daily control on availability of systems and their data - Flow monitoring controlreception, analysis and communication to IT teams involved. - Reconciliation and Coordination (Technical accounts /Index reconciliations) - Execute standard processes for data extraction, processing and reporting Pillar 3 - Administer Finance Systems - Access rights administration - Controls and reconciliations - Parameterization, roll-over, configuration to prepare systems Pillar 4 Proactive Communication - Communicate health of Finance systems - Coordination with the main providers on Financial Accounting systems - Coordinate & review contributions for meetings and discussions during critical closing and delivery processes Other functions: - Participate in implementing Projects (new systems/new process) - Ensure the high team standard are respected performing recurrent controls - Training in support tasks Qualification and occupational experience Graduate, Engineer or Master in Information Technology 3-5 years of experience in Support or in Project for Financial Systems ideally Proficiency level of English speaking is mandatory, French will be appreciated Essential specific requirements Hands-on experience of systems, interfaces and IT processes investigation Problem solving and action / change management oriented. Ability to work in team mode and support other colleagues in a changing perimeter. Knowledge of BNPP organization and business lines will also be appreciated Strong analytical skills and ability getting a general overview of situations and issues. Good organization skills and commitment to deliver. Ability to manage multiple responsibilities and duties (support on wide system scope) Excellent communication skills (written and verbal) and capability to work and interact with various people of different expertise. Experience in working in project mode, hands-on experience of systems migrations and management of PMO (project management office) would be a plus. Candidate might have to work in Shift (Morning or EMEA or night shift) depend on business requirement Also might have to work on weekend & India holidays depending on requirement. Very good skills using MS Office Productivity tools like MS Excel, MS Access, MS PowerPoint and MS Projects etc. Experience in collaborating with different IT groups in support, development and security groups will be preferred Knowledge of financial accounting and management accounting processes, standards, controls and systems will be a plus Other Contributions Excellent communication skills in English (written and verbal) are mandatory. French will be an added advantage. Effective communication with all stakeholders, End-users & Technical team