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2.0 - 5.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Job Location : Mumbai Immediate Joiner We are looking for a results-driven Marketing Automation Specialist with hands-on experience in MoEnagage to manage and execute end-to-end user engagement campaigns. The ideal candidate should have expertise in managing omnichannel campaigns including Email, WhatsApp, SMS, Push Notifications, and Cross-channel Journeys. You will be responsible for creating and executing automated marketing flows, analyzing campaign performance, and ensuring personalized customer experiences across the funnel Key Responsibility: Plan, create, and execute automated marketing campaigns using MoEngage across multiple channels (Email, SMS, WhatsApp, Push Notifications, In-App, Web Push). Set up behavioral-based journeys, segmentation, and personalization to optimize user engagement. Collaborate with Product, Growth, and Creative teams to align messaging and ensure timely delivery of campaigns. Build and test user journeys, triggers, and conditions to support lifecycle campaigns. Monitor and optimize campaign performance metrics such as open rate, CTR, conversions, and retention. Troubleshoot campaign delivery issues, integration problems, or data discrepancies. Leverage A/B testing and analytics to improve campaign effectiveness. Maintain and manage marketing automation data hygiene and ensure compliance with data privacy regulations (e.g., GDPR). Requirement: 25 years of hands-on experience with MoEngage (mandatory). Strong understanding of customer lifecycle stages, segmentation, and behavioral triggers. Experience with omnichannel campaign execution (Email, SMS, WhatsApp, Push, In-App). Ability to create and analyze detailed campaign reports and dashboards. Working knowledge of HTML for email templates (a plus). Strong analytical and communication skills. Ability to work cross-functionally in a fast-paced environment. Nice to Have Experience with other marketing automation tools like MoEngage , CleverTap, or Braze. Exposure to B2C or app-first consumer brands. Certification in MoEngage (if available). Show more Show less

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0.0 years

0 Lacs

, India

Remote

???? Were Hiring! Drip Marketing Trainee (WFH | Stipend Based) Company: PhysicsWallah (PW) Location: Work From Home (WFH) Working Days: 6 Days a Week Type: Stipend-based Internship (Laptop required) Are you detail-oriented, good with Excel, and looking to kickstart your career in digital marketing & CRM communications Join PhysicsWallah , Indias leading ed-tech platform, as a Drip Marketing Trainee and be part of a high-impact marketing team. Key Responsibilities Campaign Execution: Build and launch campaigns across WhatsApp, Email, SMS, App Push, and RCS . Ensure accurate and timely delivery aligned with brand guidelines. Channel Expertise & Optimization: Work on tools like WebEngage, MoEngage, or similar to create journeys, set up trigger-based flows, and optimize open rates, click rates, and conversions. WhatsApp Marketing: Execute WhatsApp campaigns and flows using utility, hybrid, and interactive messaging . Coordinate with CRM vendors for journey setups and troubleshoot delivery issues. App CRM Campaigns: Execute and optimize App Push and In-App campaigns to improve user onboarding, engagement, retention, and reactivation. Manage Banners: Handle website and app banners (pre- and post-sign-up) for better visibility and user experience. JOT & VP Marketing Communications: Manage internal communications, templates, and banner placements during offers. Template & Asset Management: Maintain backups of templates, SMS, emails, links, and campaign assets. What Were Looking For Education: BBA or MBA (Marketing preferred) Note: Students currently pursuing college courses are not eligible Basic Excel knowledge mandatory Punctual, organized, and quick learner Must have a laptop and stable internet Comfortable with 6 days/week (WFH) Why Join Us Hands-on experience with digital campaigns and CRM tools Exposure to MoEngage/WebEngage workflows Work with a fast-paced marketing team at one of Indias largest ed-tech companies ???? How to Apply: Apply here or send your CV to [HIDDEN TEXT] Subject: Application Drip Marketing Trainee Joining: Immediate | Stipend: Fixed (discussed during interview) Show more Show less

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2.0 - 4.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

The Atlas Corp. and Seaspan teams are goal-driven and share a high-performance culture, focusing on building services offerings to become a leading asset manager. Seaspan provides many of the world&aposs major shipping lines with alternatives to vessel ownership by offering long-term leases on large, modern containerships and pure car, truck carriers (PCTCs) combined with industry leading ship management serves. Seaspan&aposs fleet has evolved over time to meet the varying needs of our customer base. We own vessels in a wide range of sizes, from 2,500 TEU to 24,000 TEU vessels. As a wholly owned subsidiary of Atlas Corp, Seaspan delivers on the company&aposs core strategy as a leading asset management and core infrastructure company. Position Description: This position works closely with the Training & Development Manager & Senior Training Superintendent and plays a leadership in creating and executing the companys training initiatives with strategic direction from the Corporate Training Committee. Note : Training delivery may be at SCMIPL, other manning offices, Online or Onboard. Job Responsibilities: Is familiar with the Health, Safety, Environmental Protection and Quality Policy (PL-005), and understands the responsibilities under the Environmental Management System (EMS). In keeping with this and other compliance policies, they understand their duty to report any environmental noncompliance and/or concern to their manager or members of the senior management team (including the highest level of management) either directly or through the open reporting system as per Management System guidelines. Develops the companys fleet personnel and overseas officers through review, design, delivery, and implementation of training /developmental methods and activities. Plans, Develops, Overseas & Conducts Pre-joining Induction in the latest company &aposIncidents', SMS, PSC, MARPOL, VECP, COSWP, Security, Engineering, etc. as per discussion with T&D Manager. Engage in development of Alternate Fuels training. Engage in the digitization process in development of new series of training content and products. Delivers company specific training FMS/ Jibe, Navis. Monitors Onboard Training OLP & manages COPES developments. Plans with CDO to Assesses the Companys Career Development Initiative (CDI) and subsequently facilitates oral examinations (as applicable) and provides recommendations to CDO for promotions. Manages and controls the Engineering Courses course lesson plans, training material. Supervises the record keeping of courses as under Training Co-Ordinator. Researches, oversees curriculum design, learning tools, and needs analysis/gap management, follow-up evaluations, and resulting curriculum improvements and deliverables Handle various engineering simulator-based training. Monitors changes in statutory and regulatory training requirements to forecast training needs and ensure appropriate measures are implemented Provides regular status reports based on statistics, metrics, ROI, and project and development results Communicates expectations to direct reports, manages performance, and provides leadership and support to team members. Performs other duties and tasks as required Requirements: Chief engineer with at least two years experience and preferably on Dual Fuel Vessel. Minimum two years experience in the field of marine related training, including training in design and development Container shipping experience Train the trainer course or similar course Thorough knowledge of good operating practices, MARPOL, SMS, ISPS, PMS Strong verbal and written communication skills Highly proficient in Microsoft Office suite Excellent presentation skills Additional Desired Qualifications: ISM Internal Auditors Course. Certified Lead Auditor for QMS ISO 9001:2000, EMS ISO 14001:2004, OHSAS 18001:1999 Risk Management, Incident Investigation, and Root Cause Analysis Course Job Demands and/or Physical Requirements: Travel is required for this role. Show more Show less

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7.0 - 13.0 years

40 - 45 Lacs

Gurugram

Work from Office

What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees. Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees. Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose AI & Digital channel leader will be primarily responsible for Digital Portals (Customer facing & Internal) & AI platforms (including conversational platforms and AI Process automation using robotics). This primarily covers Digital Portals (Website, Intranet, Audit Portal, Invoice portal, Scrabble, Goldmine, Digital Nerve Center, SPRINT, Insta SMS) & AI platforms (ILA, Drishti, WhatsApp, Live chat, RPA platform). Role Accountability Role will lead all the digital portals, conversational platforms and process automation using RPA. Developing and refining AI models to automate data processing and decision-making. Ensure the data used is accurate, relevant, and compliant with regulations. Creating and implementing strategies for AI and digital channels to align with business goals. Using data analytics to take informed decisions and optimize performance across digital channels. Overseeing the integration and deployment of AI technologies within digital channels. Collaborating with IT and development teams to ensure smooth implementation. This role is accountable for - Digital Strategy & Platforms: Lead digital portals, Develop Gen AI strategy, conversational AI, RPA; drive adoption to enhance CX and reduce operational cost. Program Leadership: Manage large-scale digital transformations and IT program planning, execution, risk mitigation, and stakeholder alignment. Business Alignment: Act as IT lead for Marketing, CS & Post-acquisition functions; bridge business and tech with deep card domain understanding. Service Delivery: Ensure ITIL-based service operations across digital channels with strong SLA adherence and high application availability. Team & People Management: Build and lead high-performing teams with a focus on collaboration, growth, org structure, and delivery ownership. Governance & Reviews: Drive weekly program reviews and steering committees; maintain tight governance with risk/issue tracking and reporting. Budgeting & Controllership: Lead budget planning (OPEX/CAPEX), track expenses, drive program approvals and financial discipline. Innovation & Tech Trends: Promote ideation, innovation, and ongoing tech awareness to shape future-ready digital initiatives. Cross-functional Collaboration: Engage CSMO, Ops, and CS leaders to co-create and deliver business solutions with clarity and rigor. Change Management: Navigate complex stakeholder environments to drive large-scale change and cross-team alignment. Measures of Success Strategic initiatives delivered on time, within budget, and meeting defined business benefits. Monthly connects with Senior Leadership and DRs conducted effectively to align business priorities. Programs and solutions prioritized with clear business agreement and strategic alignment. Low attrition with a motivated, high-performing team consistently meeting their deliverables. Project review and prioritization meetings operationalized monthly with no major business escalations. Operational metrics consistently achieved as agreed SLAs across systems and processes. Zero P1 defects in production; all programs delivered with quality assurance and budget compliance. Technical Skills / Experience / Certifications Engineering Mindset Strong technology orientation DevOps Execution Hands-on operational expertise Automation Focus Process-first automation drive Monitoring Skills Proficient in tools/scripting Strong understanding of AI technologies & platforms -GenAI LLMs, Langchain, UI Path and automation process frameworks Competencies critical to the role Technology Leadership Strategic tech vision Delivery Mindset Resourceful execution focus Program Management Risk-aware governance. Communication Skills Clear, effective articulation Customer Centricity Stakeholder-first thinking Analytical Thinking Data-driven problem solving. Operational Excellence Productivity and impact Collaboration Skills Team-oriented approach Qualification B. Tech/ MBA from reputed business school Preferred Industry Credit Cards / NBFC/BFSI/Financial domain

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7.0 - 12.0 years

3 - 7 Lacs

Gurugram

Work from Office

audibene / hear.com is the fastest-growing audiology care company ever and a profitable global HealthTech with origins in Europe. We are driven by our belief that every person should hear well to live well. With our unique digital business model, we have changed the way hearing care is provided. Since starting our journey in 2012, we have helped over 100,000 customers get on the path to better hearing. In just 7 years we have grown our team from 2 to over 1,000 people. We work hard and play hard in 11 international locations from Denver to Seoul. We are looking for an Online Marketing Specialist as a member of the Korean Customer Acquisition team! We support each other under collaborative team-culture, learn new things every day to grow our expertise, and take innovative steps forward for a better tomorrow. We believe that working together as one team drives our success and empowers more customers to stay connected with their loved ones through our motto: hear well to live well. As the Online Marketing Speacialist, you will own key online marketing channels targeting Korean audiences, collaborate closely with the Korean team, and play a vital role in driving customer acquisition and business growth in Korea. Your Responsibilities Lead generation : Take full ownership of lead generation across Korean and global ad platforms (e.g., Naver, Danggeun Market, Dable), targeting Korean audiences. This includes strategy development, campaign setup, performance analysis, KPI optimization, and budget planning. Marketing automation : Drive automation initiatives to streamline operations and reporting, saving time and improving efficiency. Innovation & trends : Be an early adopter of beta features, innovative ad formats, and emerging Korean marketing trends integrating them into campaigns (e.g., Video in Responsive Display Ads, in-app banners, lookalike audiences). A/B testing : Strategically plan and execute A/B tests across campaigns, creatives, and assets. Define hypotheses, measure results, report findings, and share best practices to scale impact. Reporting & insights : Deliver regular performance reports, extract key learnings, and provide actionable recommendations to enhance future campaigns. Data analysis : Analyze and synthesize data from multiple sources to generate meaningful content and campaign recommendations. Cost management : Accurately manage marketing spend within internal datasets and report financials to relevant stakeholders. CRM support : Assist with CRM-related tasks, including push notifications, Braze campaigns, SMS marketing, and more. Your profile 4+years of experience working in digital marketing campaign optimization. Solid knowledge of Google Ads, Google Display Network, Microsoft Ads, native, affiliate management. Complete understanding of key performance indicators to strategically measure and track program success. Proven track record working on high volume, performance-based, direct response marketing paid displays and GDN accounts with large budgets Creative and analytical mindset, complemented by the ability to take direction, learn/develop new skill sets, problem-solve, and take on new challenges while paying strong attention to detail Experience in lead generation (multi/deep funnel conversion settings) and the marketing specific differences compared to other verticals is a plus Highly organized with strong analytical and MS Excel skills Positive, flexible, and well-organized to thrive in a rapid environment and meet challenging deadlines A self-driven, diligent, and reliable problem solver with a highly collaborative approach Passion for and a constant eye on the future of media based on industry trends (digital innovation, customer level targeting, dynamic creative optimization, media consumption, e-commerce/retail level targeting capabilities) Fluency in English

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1.0 - 2.0 years

4 - 8 Lacs

Bengaluru

Work from Office

Broadway Gaming is a dynamic and expanding online gaming company operating mainly in the UK gaming market. We offer Bingo, Casino and Slot products across multiple brands. We have office locations in Dublin, London, Tel Aviv, Romania and India. With a wide variety of backgrounds comes a wealth of experience, ideas and personalities and we use these to help us create a great service and a great place to work and learn. Because collaboration is fun and benefits us all and ultimately it benefits our customers! We are seeking a highly skilled and motivated CRM Manager to take ownership of our customer retention strategy and lead the strategic planning and execution of multi-channel CRM campaigns. In this pivotal role, you will be responsible for driving meaningful and measurable engagement across our Bingo, Casino, and Slot brands, using data-driven insights to shape personalised player experiences. Reporting directly to the Retention Marketing Team Lead, youll act as a key decision-maker in crafting lifecycle marketing strategies that enhance customer loyalty, increase player lifetime value, and strengthen our overall retention performance. You will work cross-functionally with teams across Product, Design, Compliance, and BI to ensure that all CRM activity is aligned with brand goals, adheres to evolving regulatory standards, and consistently delivers high-impact results. This is a unique opportunity to bring both strategic vision and operational expertise to a growing company at the forefront of the iGaming industry. Responsibilities Lead the end-to-end CRM strategy, ensuring alignment with business goals, marketing calendars, and player lifecycle journeys. Manage and mentor a team of CRM Executives and Specialists to deliver personalized campaigns across email, SMS, and push notifications. Collaborate cross-functionally with Product, Design, Compliance, and BI to deliver relevant, timely, and brand-consistent player communications. Own the planning, segmentation, execution, and performance analysis of all CRM and promotional campaigns. Ensure seamless delivery and optimization of automated lifecycle journeys, including onboarding, reactivation, and loyalty programs. Spearhead A\/B and multivariate testing strategies to improve engagement and conversion KPIs. Provide regular performance reports with clear insights and actionable recommendations. Ensure full compliance with UKGC regulations and adapt strategies accordingly in this ever-evolving environment. Requirements 4+ years experience in CRM, with at least 1-2 years in a managerial or strategic leadership role. Strong background in online gaming, eCommerce, or other high-volume B2C digital businesses. Proficiency in using CRM platforms (e.g. Adobe Campaign Manager, Salesforce Marketing, Xtreme Push) and marketing automation tools. Experience designing dynamic Email Templates (HTML + CSS is a plus). Strong understanding of customer segmentation, personalisation, journey mapping, and targeting strategies. Analytical mindset with the ability to interpret data and generate actionable insights. Excellent project management skills with the ability to manage multiple campaigns and priorities simultaneously. Strong communication skills, both written and verbal, with the ability to collaborate effectively across teams. Attention to detail and a commitment to delivering high-quality, error-free campaigns. Benefits Hybrid work-from-home model. Competitive salary (DOE). Discretionary Annual Performance Bonus. Employee Assistance Program. Medical Insurance. Meal Voucher. ",

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1.0 - 3.0 years

1 - 3 Lacs

Gurugram

Work from Office

A Social Media Operator manages and optimizes a company's social media presence to enhance brand awareness, engagement, and customer interaction.

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4.0 - 6.0 years

25 - 30 Lacs

Kolkata, Mumbai, New Delhi

Work from Office

Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. About the Project: Our vision for practical AI involves equipping contact centre agents, supervisors, and managers with user interfaces that guide and summarize their work, identify points of coaching and support, fully automate routine interactions, and allow creation, deployment, and ongoing management of the AI agents required. About the Team: You will join the Product Engineering Team, which drives the development of practical AI solutions for modern contact centers. Our cutting-edge Studio product is built on a robust technology stack including PHP/Laravel, Python, and Vue.js, and is deployed across both private and public cloud infrastructures. We leverage the latest cloud AI services such as Azure OpenAI, Google AI APIs, IBM Watson, and Amazon Lex. At the same time, Studio is being fully integrated into the well-developed micro-services platform. Responsibilities: Design, develop, and maintain scalable backend and front-end solutions for the Studio platform. Enhance the drag-and-drop flow builder to integrate voice, SMS, and chatbot channels. Collaborate with product managers, designers, and engineers to deliver new features. Ensure performance, security, and reliability through code reviews and best practices. Write tests and documentation to support high-quality releases. Explore and integrate cutting-edge AI technologies (Azure OpenAI, Google AI, IBM Watson, Amazon Lex). Participate in agile processes and continuous improvements (CI/CD, automation). 4+ years of professional experience in software development with a strong full-stack background. Proficiency in a variety of programming languages, including but not limited to PHP, Javascript, Python or others as required.

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5.0 - 7.0 years

6 - 10 Lacs

Kolkata, Mumbai, New Delhi

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Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. Our client brings the power of cloud innovation to enterprises worldwide, enabling businesses to deliver seamless, personalized, and delightful customer interactions. About the Project: This initiative is part of a next-generation digital engagement platform aimed at transforming how businesses connect with customers across multiple channels. The primary focus is the integration of Aqua, an advanced outbound communication solution, into our digital ecosystem. Aqua is widely used by healthcare providers, enterprises, and customer-centric organizations to deliver appointment reminders, test results, marketing campaigns, and personalized notifications while tracking user engagement in real time. The project is structured into three key phases: SMS channel integration, Email channel integration and WhatsApp channel integration. About the Team: We are assembling a dedicated Scrum team in India to collaborate closely with our 15-member Digital Team in Australia. To ensure smooth coordination and fast feedback loops, flexible working hours will be encouraged to create overlapping time with the Australian team. Responsibilities: Design, develop, and maintain Java Spring-based microservices deployed on Google Cloud Platform (GCP). Build and maintain RESTful APIs with a strong focus on scalability, reliability, and security. Develop integration layers for various communication channels including SMS, Email, and WhatsApp via third-party APIs. Optimize data processing and storage by leveraging GCP Datastore, BigQuery, and Cloud Storage (GCS buckets). Write efficient, reusable, and testable code adhering to best coding standards and design patterns (e.g., SOLID principles). Participate in code reviews, automated testing, and continuous integration pipelines to ensure high code quality and robustness. Participate in sprint planning, backlog refinement, and cross-team collaboration with the Australia-based digital team. 5+ experience with Java and Spring Framework for building scalable backend services. Proven expertise working with Google Cloud Platform (GCP) services, including Datastore, BigQuery, Cloud Storage (GCS), and Pub/Sub. Sol

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7.0 - 9.0 years

8 - 12 Lacs

Kolkata, Mumbai, New Delhi

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Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. About the Project: Our vision for practical AI involves equipping contact centre agents, supervisors and managers with user interfaces that guide and summarize their work, identify points of coaching and support, fully automate routine interactions, and allow creation, deployment, and ongoing management of the AI agents required. The Team: You will join the Product Engineering Team, which drives the development of practical AI solutions for modern contact centers. Our cutting-edge Studio product is built on a robust technology stack including PHP/Laravel, Python, and Vue.js, and is deployed across both private and public cloud infrastructures. We leverage the latest cloud AI services such as Azure OpenAI, Google AI APIs, IBM Watson, and Amazon Lex. At the same time, Studio is being fully integrated into the well-developed microservices platform. Responsibilities: Design, develop, and maintain scalable backend and front-end solutions for the Studio platform. Enhance the drag-and-drop flow builder to integrate voice, SMS, and chatbot channels. Collaborate with product managers, designers, and engineers to deliver new features. Ensure performance, security, and reliability through code reviews and best practices. Write tests and documentation to support high-quality releases. Explore and integrate cutting-edge AI technologies (Azure OpenAI, Google AI, IBM Watson, Amazon Lex). Participate in agile processes and continuous improvements (CI/CD, automation). 7+ years of professional experience in software development with a strong full-stack background. Proficiency in a variety of programming languages, including but not limited to PHP, JavaScript, Python, or others as required. <

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2.0 - 4.0 years

4 - 6 Lacs

Coimbatore

Work from Office

Job Description Position Manager Training No. Of Position Department Training Function Training Reporting to Regional Head Training Band 4a / 4b KEY RESPONSIBILITIES Conduct training modules for Agent Advisors and ADMs for all offices in the assigned cluster Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID s and IID s Conducting PRP and FOD as and when required for the cluster, leveraging DODs where required Delivering training in accordance with the learning journey design and blended delivery format classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Managing expectations of multiple OHs in a cluster and ensuring utmost coordination between offices Administrative Cluster Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendarizing and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance of all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to plan travel for training sessions in various locations as required Responsible to co-ordinate with the OH and RML&D in scheduling joint virtual / in-person TCPMs Responsible to coordinate with the assigned Moderator prior to training sessions to ensure seamless delivery of training Understand and use all technology enablement tools available to a trainer such as TMS / ELM, interactive / engagement training tool and the Digital Learning Platform Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents MEASURE OF SUCCESS Participant feedback Number of days of training Customer survey rating Pass percentage of agents Digital adoption / adoption of digital learning platform Pass percentage of Agents in IRDA exams Activating agents month-on-month against the target Attendance of Agents and employees in training sessions Compliance on IRDA requirements Monthly Achievement against the target across multiple performance parameters for agents and AADM Reduction in training cost Awareness level of agents on competition DESIRED QUALIFICATIONS AND EXPERIENCE a. Graduate in any discipline b. At least 2-3 years in sales and 3-4 years in conducting sales training, experience in life insurance is a plus c. Co-ordination skills d. Facilitation Skills KNOWLEDGE / SKILLS / ABILITIES Competency Level Result Orientation 5 Working With & Through Others 4 Innovation 5 Customer Centricity 4 Technical Expertise 4 Business Acumen 4 Impact & Influence 4 Communication 4 Role Modelling Core Values 4 Strategic Planning & Execution 4 Learning ability Logical thinking Must be able to motivate agents Should be self motivated, self starter Job Description Position Manager Training No. Of Position Department Training Function Training Reporting to Regional Head Training Band 4a / 4b KEY RESPONSIBILITIES Conduct training modules for Agent Advisors and ADMs for all offices in the assigned cluster Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID s and IID s Conducting PRP and FOD as and when required for the cluster, leveraging DODs where required Delivering training in accordance with the learning journey design and blended delivery format classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Managing expectations of multiple OHs in a cluster and ensuring utmost coordination between offices Administrative Cluster Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendarizing and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance of all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to plan travel for training sessions in various locations as required Responsible to co-ordinate with the OH and RML&D in scheduling joint virtual / in-person TCPMs Responsible to coordinate with the assigned Moderator prior to training sessions to ensure seamless delivery of training Understand and use all technology enablement tools available to a trainer such as TMS / ELM, interactive / engagement training tool and the Digital Learning Platform Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents MEASURE OF SUCCESS Participant feedback Number of days of training Customer survey rating Pass percentage of agents Digital adoption / adoption of digital learning platform Pass percentage of Agents in IRDA exams Activating agents month-on-month against the target Attendance of Agents and employees in training sessions Compliance on IRDA requirements Monthly Achievement against the target across multiple performance parameters for agents and AADM Reduction in training cost Awareness level of agents on competition DESIRED QUALIFICATIONS AND EXPERIENCE a. Graduate in any discipline b. At least 2-3 years in sales and 3-4 years in conducting sales training, experience in life insurance is a plus c. Co-ordination skills d. Facilitation Skills KNOWLEDGE / SKILLS / ABILITIES Competency Level Result Orientation 5 Working With & Through Others 4 Innovation 5 Customer Centricity 4 Technical Expertise 4 Business Acumen 4 Impact & Influence 4 Communication 4 Role Modelling Core Values 4 Strategic Planning & Execution 4 Learning ability Logical thinking Must be able to motivate agents Should be self motivated, self starter

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2.0 - 4.0 years

4 - 6 Lacs

Lucknow

Work from Office

Job Description Job Title Deputy Manager /Manager/Sr. Manager Location Branch Name Department Distribution Capability Centre Function DCC Agency Training Reporting to Title of reporting manager Band 5B/4 and 4A Function Summary DCC (Distribution Capability Development) Department is dedicated to equipping all sales employees with the essential knowledge and product skills across the company s diverse financial product offerings. The department s primary objective is to empower the sales channels, ensuring that they possess the expertise needed to position the organization as the leading insurance firm in India. By focusing on continuous development, this department drives internal mobility for training employees across various verticals, fostering their personal growth while simultaneously enhancing the growth and success of the firm s sales teams. This dynamic approach supports a thriving ecosystem where both employees and the organization are set on a path of mutual progress and achievement. Job Summary Experienced Trainer with a strong background in the life insurance sector, specializing in developing and delivering impactful training programs for employees and agents. Skilled in product knowledge, sales training, and compliance, with a focus on improving performance and achieving organizational goals. Adept at identifying training needs, creating engaging learning content, and measuring the effectiveness of training initiatives. Passionate about fostering continuous learning and development to drive success within the team and enhance customer service and sales outcomes. Key Responsibilities Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID s and IID s Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendaring and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendaring all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents Key skills required Industry Knowledge Strong understanding of life insurance products, regulations, and market trends. Communication Skills Ability to explain complex concepts clearly and engage with a diverse audience. Presentation Skills Skilled in creating and delivering effective training sessions and workshops. Coaching and Mentoring Ability to guide and motivate employees, helping them improve their skills and performance. Product Knowledge Deep knowledge of life insurance policies, claims processes, underwriting, and sales techniques. Training Development Experience in designing training materials, modules, and assessments tailored to the audiences needs. Adaptability Ability to adjust training methods and content to fit different learning styles and levels. Sales Skills Familiarity with sales techniques, as training often focuses on improving sales performance within the life insurance space. Problem-Solving Skills Ability to address any performance issues or knowledge gaps in trainees effectively. Technology Proficiency Familiarity with e-learning platforms, learning management systems (LMS), and other training tools. Interpersonal Skills Strong relationship-building skills to connect with trainees and collaborate with other departments. Assessment and Feedback Ability to assess trainee progress and provide constructive feedback for improvement. Desired qualification and experience Graduate in any discipline At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus About Axis Max Life Insurance Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a Joint Venture between Max Financial Services Limited ( MFSL ) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per the annual audited financials for FY2023-24, Axis Max Life Insurance has achieved a gross written premium of INR 29,529 Cr. For more information, please visit the company website at www.maxlifeinsurance.com. #ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply Job Description Job Title Deputy Manager /Manager/Sr. Manager Location Branch Name Department Distribution Capability Centre Function DCC Agency Training Reporting to Title of reporting manager Band 5B/4 and 4A Function Summary DCC (Distribution Capability Development) Department is dedicated to equipping all sales employees with the essential knowledge and product skills across the company s diverse financial product offerings. The department s primary objective is to empower the sales channels, ensuring that they possess the expertise needed to position the organization as the leading insurance firm in India. By focusing on continuous development, this department drives internal mobility for training employees across various verticals, fostering their personal growth while simultaneously enhancing the growth and success of the firm s sales teams. This dynamic approach supports a thriving ecosystem where both employees and the organization are set on a path of mutual progress and achievement. Job Summary Experienced Trainer with a strong background in the life insurance sector, specializing in developing and delivering impactful training programs for employees and agents. Skilled in product knowledge, sales training, and compliance, with a focus on improving performance and achieving organizational goals. Adept at identifying training needs, creating engaging learning content, and measuring the effectiveness of training initiatives. Passionate about fostering continuous learning and development to drive success within the team and enhance customer service and sales outcomes. Key Responsibilities Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID s and IID s Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendaring and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendaring all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents Key skills required Industry Knowledge Strong understanding of life insurance products, regulations, and market trends. Communication Skills Ability to explain complex concepts clearly and engage with a diverse audience. Presentation Skills Skilled in creating and delivering effective training sessions and workshops. Coaching and Mentoring Ability to guide and motivate employees, helping them improve their skills and performance. Product Knowledge Deep knowledge of life insurance policies, claims processes, underwriting, and sales techniques. Training Development Experience in designing training materials, modules, and assessments tailored to the audiences needs. Adaptability Ability to adjust training methods and content to fit different learning styles and levels. Sales Skills Familiarity with sales techniques, as training often focuses on improving sales performance within the life insurance space. Problem-Solving Skills Ability to address any performance issues or knowledge gaps in trainees effectively. Technology Proficiency Familiarity with e-learning platforms, learning management systems (LMS), and other training tools. Interpersonal Skills Strong relationship-building skills to connect with trainees and collaborate with other departments. Assessment and Feedback Ability to assess trainee progress and provide constructive feedback for improvement. Desired qualification and experience Graduate in any discipline At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus About Axis Max Life Insurance Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a Joint Venture between Max Financial Services Limited ( MFSL ) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per the annual audited financials for FY2023-24, Axis Max Life Insurance has achieved a gross written premium of INR 29,529 Cr. For more information, please visit the company website at www.maxlifeinsurance.com. #ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply

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3.0 - 5.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Join Vonage and help us innovate cloud communications for businesses worldwide! Vonage has built its successful global Support teams on individuals with technical savviness, superior customer relationship skills, and a passion for learning. We challenge our Support Engineers to provide a customer experience that leaves our users impressed, loyal and true advocates of our company. As a Senior Support Engineer, you will provide first-class technical support to our rapidly growing strategic customer base, who rely on our real-time communication APIs and SDKs. You will be responsible for driving and managing customer-related projects, initiatives and tasks for our strategic accounts, collaborating heavily with Sales, Engineering, and the rest of the Vonage organization. What will you do Investigate, troubleshoot, diagnose and resolve technical issues related to customer API and SDK implementations Communicate effectively (both verbal and written) with our customers and internal stakeholders Be a problem solver, have a natural curiosity, and demonstrate the ability to learn rapidly Contribute to internal and external knowledge bases Collaborate with your team to identify bugs and escalate to Product/Engineering teams Communicate well with different audiences (developers, technical and non-technical users) What You Must Have 3+ years as a Support Engineer in the telecommunications or SaaS sectors Messaging technologies: SMPP, GSM, SMS Strong knowledge of RESTful APIs and the ability to understand and troubleshoot issues with cloud solutions English and Japanese language proficiency Any Of The Following Is a Plus Experience with Voice technologies: SIP, VoiceXML, CCXML, WebRTC Supporting APIs or SDKs Excellent understanding of networking: TCP/IP, UDP, most common protocols Voice software: Asterisk, Freeswitch, Kamailio, Voxeo Prophecy Theres no perfect candidate. You don&apost need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you&aposre passionate about what you could achieve at Vonage, we&aposd love to hear from you. Who We Are Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate Then join us today. Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location. Show more Show less

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7.0 - 9.0 years

9 - 11 Lacs

Islampur

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The Liability Sales department focuses on the liability acquisition, assets and retail forex business for the bank. The department drives business from 2700+ branches and is responsible for sourcing of retail and corporate deposits, salary and non-salary accounts, trust accounts and forex Business with a view to increase the retail book of the bank About the Role Sales Managers (SM) are a part of the Banks sales force whose primary responsibility is to get new customers for the bank and explore new business opportunities. SMs manage a team of business development executives responsible for selling current accounts and savings (CASA) accounts to customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction Key Skills: Communication : Excellent verbal and written communications skills for interacting with team members and customers Sales and negotiation : Strong negotiation skills to close deals and meet targets Customer ServiceEnsuring that the sales team provides excellent customer service and addresses customer inquiries and complaints effectively Problem SolvingIdentifying issues and developing effective solutions to overcame obstacles Key Responsibilities Achieve sales targets through direct efforts and by managing a team of business development executives Identify sales opportunities for the CASA products by acquiring new customers and building new relationships Manage business relations with existing customers to increase the depth of existing relationships Ensure timely servicing of leads received and resolution of discrepancies raised during application process Record and track all engagement activities through the CRM system Prepare and ensure implementation of sourcing, activation, implementation, coaching and mentoring plan for the BDEs Comply with KYC/SEBI rules, regulations, and legislation governing the financial services industry Qualifications Graduation/ Post Graduation from a recognized university 4-8 years in a relevant role/ BFSI sector Role Proficiencies Good communication (both verbal and written) skill in both English and the local language Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines High sales orientation to meet the sales targets consistently Ability to manage complex client situations Ability to coach and mentor others Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment.

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7.0 - 9.0 years

9 - 11 Lacs

Jaipur

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RL - Wheels: Sales Manager- Auto Loans- Hybrid INTERNAL USAGE: No. of Vacancies: 4 Reports to: ASM Auto Loans - Hybrid Is a Team leaderNo Team Size: NA Grade: AM / DM / M Business: RL Wheels Department: Wheels Sub-Department: Auto Loans Location: Pan India About The Retail Lending department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans, and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the Rural lending business of the bank. About the Role Sales Managers (SM) are a part of the Banks sales force whose primary responsibility is to get customers for the bank and explore new business opportunities. SMs manage a team of executives responsible for selling loan products to the customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction Key Responsibilities Ensure achievement of the Top line Business Targets by sourcing business through channel teams. Building and nurturing relationships with the bank branches and by cross-selling other products Conduct sales promotion activities in open market and improve relationships through expos and events, various activities etc. Responsible for launching new products in market Ensure key customer satisfaction through customer service of the highest quality Handle all end to end activities related to the product i.e. from Login to Disbursement Liaise with various departments within the system (Credit/Operations etc.) to ensure smooth process flows Responsible for acquisition of channel partners for sourcing products - Connectors Improve relationship with branches and monitor the performance of ARMs and deepen the relationship with existing clients Prevent/ minimize the fraudulent/risky proposals entry into the system Provide timely feedback to central team for improvements in product features and processes Conduct training on selling/product Create a performance oriented environment through effective team management, leading to high employee motivation and productivity Desired Qualifications Graduation and Post-graduation in management from a recognized institute 20 years+ of related experience Role Proficiencies: For successful execution of the job, a candidate must possess the following: Good communication (both verbal and written) skill in both English and the local language Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines High sales orientation to meet the sales targets consistently Ability to manage complex client situations Ability to coach and mentor others Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment

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19.0 - 24.0 years

20 - 25 Lacs

Hyderabad

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We are one of Indias oldest online skill-gaming companies that develop and operate zeal-driven applications for online gaming enthusiasts. With over 80 million users and multiple brand verticals like A23 Rummy, A23 Poker, and Adda52, Head Digital Works has come a long way in the past 19 years. What started from a small garage in 2006 with nothing but a dream - "To become Indias leading online gaming platform" has now turned into one of the premier skilled-gaming companies in India. Were a diverse group of thinkers and doers who are reimagining whats possible to make it easier for all of us to do what we love in new ways. Position Summary We are seeking a detail-oriented Marketing Operations Specialist to support CRM campaign execution and manage vendor relationships. This role will oversee campaign budgeting, contribute to martech platform requirements, and assist in exploring and implementing new marketing channels. The ideal candidate will have strong experience in campaign operations, marketing technology platforms, and cross-functional collaboration. Vendor & Partner Management Build and manage effective relationships with marketing vendors and partners, ensuring high-quality deliverables and service. Campaign Budgeting Track and manage campaign budgets and spend to maximize return on investment and maintain budget discipline. Martech Platform Support Collaborate with internal teams on enhancements and integrations for marketing technology platforms. New Marketing Channel Exploration Assist in testing and onboarding new marketing channels to diversify customer engagement strategies. CRM Campaign Execution & Optimization Execute and optimize CRM marketing campaigns across multiple channels (SMS, WhatsApp, Push, Email). Analyze campaign performance and recommend actionable improvements. Cross-Functional Collaboration Work closely with marketing, analytics, and technology teams to streamline campaign operations and martech improvements. Experience & Skills Experience with CRM platforms (e.g., Clevertap, Webengage, HubSpot). Proven ability to execute campaigns via SMS, WhatsApp, Push notifications, and Email. Proficiency in campaign analysis and reporting. Advanced skills in Excel for data tracking and analysis. Knowledge of martech integrations and platform enhancements. Strong business analysis skills with an ability to translate requirements into marketing action. Demonstrated vendor management experience. Excellent organizational, communication, and multitasking abilities. Desired Attributes Proactive team player comfortable working in cross-functional settings. Ability to manage multiple projects simultaneously and adapt to shifting priorities. Strong analytical mindset and problem-solving skills. What we offer - 1. Competitive salary 2. Mediclaim Policy - Best in Industry 3. Flexible working hours 4. Career Development Program 5. Best in Industry Reward and Recognition program 6. Inclusive and Collaborative Work culture 7. Lunch is served everyday

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7.0 - 12.0 years

4 - 8 Lacs

Hyderabad

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We are looking for an energetic Technical Product Manager who is passionate about work and has the innate desire to make the product a success. The candidate will be responsible for working with the product team to drive the strategic vision and product roadmap, defining and designing the product features, and contributing to the development of customer collateral to drive the go-to-market activities. Job Profile: Work with the engineering team to drive feature development as per the sprint planning. Ensure that features built are developed correctly and can be used by end users intuitively Review existing product features using qualitative and quantitative measures, and proactively identify improvement/optimization opportunities to improve user experience Conduct market research and competitive analysis to guide product development and support go-to-market activities Research relevant industry trends and features and develop recommendation pitches/proof of-concepts for product roadmap Develop user guides, tutorials, internal & external documents to support product release Develop user stories for features and enhancements Work with user experience team to create detailed feature specification(s). Iterate through prototypes and validate product with internal and external customers Core Experience: Computer Science or related engineering degree or equivalent experience 7 plus years of relevant experience with 3- 4 years of technical foundation Direct relevant working in conferring & collaboration, or communication space Technical understanding of VoIP, Web RTC added advantage Experience in working with teams with skills of Angular JS, Mean stack, Web technologies and apps (Android/Ios) or Similar frameworks Ability to manage an engineering team Experience working in Agile teams and deep understanding of responsibilities of a product owner in Scrum methodology. Prior working experience as a Software Engineer (or similar) using .NET , web services, desirable knowledge of AngularJS/NodeJS, RDBMS , NOSQL DB. The Nice-to-haves: Ability to communicate clearly and effectively with different functional groups, Architects, developers, business owners, and senior business leaders Strong analytical capabilities. Should be able to understand and contextually analyze a requirement to arrive at the optimal solution Familiarity with agile software development practices used to build and deploy web and mobile applications Excellent oral and written English communication, documentation and prototyping skills Product management experience with Enterprise Products Experience in technical architecture of web/mobile applications Experience designing user interfaces, product design and management Experience creating examples through wire-frames and mock-ups

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18.0 - 28.0 years

40 - 80 Lacs

West Godavari, Mantralayam

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The Plant Head will lead the overall operations of the integrated steel plant encompassing Direct Reduced Iron (DRI), Steel Melting Shop (SMS), Captive Power Plant (CPP), Strip Mill, and Pipe Mill. This role is responsible for production, safety, cost optimization, maintenance, quality, manpower management, and ensuring operational efficiency aligned with organizational goals. The incumbent should bring a strategic vision and hands-on leadership to enhance productivity, ensure regulatory compliance, and drive continuous improvement. Deep technical knowledge of DRI, SMS, Rolling Mills, and CPP operations Ensure smooth functioning of all units: DRI, SMS, CPP, Strip Mill, and Pipe Mill Oversee end-to-end production planning, scheduling, and execution to meet targets Monitor daily production reports and take corrective actions as needed Develop team capabilities through structured training, mentorship, and performance management Foster a culture of accountability, safety, and operational excellence Ensure adherence to quality standards (ISO, BIS, etc.) Drive process standardization and improvement to reduce downtime and increase yield Ensure strict adherence to EHS (Environment, Health & Safety) regulations Ensure compliance with local statutory, environmental, and labor laws Prepare and manage plant budgets Optimize input costs, reduce energy consumption, and improve operational efficiency Collaborate with corporate leadership for business continuity and future growth Strong leadership and people management skills and excellent problem-solving and crisis-handling capacity

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0.0 - 5.0 years

3 - 8 Lacs

Hyderabad

Remote

Investigate and resolve production issues. Troubleshoot technical issues or questions reported by customers. Perform root cause analysis for production errors. Develop scripts to automatically verify end-to-end operation of integrations. Required Candidate profile Working knowledge of databases and SQL. Willingness to learn Ruby on Rails. Diligence, quality-focused, and analytical skills. Proactive in contributing to organizational success. Perks and benefits Travel benefits. Paid sick leave. Gratuity.

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2.0 - 6.0 years

5 - 8 Lacs

Chennai

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Principal Accountabilities How they are achieved/measured Manage the Group business with the Bank employees Liaison with different departments for closure of the cases Champion product and process to d rive top line sales through business sales team and maintaining penetration levels of group insurance products with channel partner. Coordinate and train key officials (ASSL, DSA, other bank officials) to enhance their understanding of the business to increase seller activisation Provide market feedback on competition and other products in the market. Manage and strengthen relationship through engagement with Partner s Zonal Leadership team, Ops & Credit Team, DSAs, SMs, Field Sales Staff at all levels and across functions. Values add in key initiatives to enhance attachment ration & business volume through training and service. Tracking penetration performance and publishing dashboards, along with Group Operations. To measure & monitor the various metrics (Files and sum assured Penetration rates, seller activation, Claim denial rates/ pending rates, rejection ratios , medical TATs etc) , to minimize the same and adhere to TATs and contribute to product improvement. Monitoring and control process of Post Sales. Managing complete claims operation & end to end process. Principal Accountabilities How they are achieved/measured Manage the Group business with the Bank employees Liaison with different departments for closure of the cases Champion product and process to drive top line sales through business sales team and maintaining penetration levels of group insurance products with channel partner. Coordinate and train key officials (ASSL, DSA, other bank officials) to enhance their understanding of the business to increase seller activisation Provide market feedback on competition and other products in the market. Manage and strengthen relationship through engagement with Partner s Zonal Leadership team, Ops & Credit Team, DSAs, SMs, Field Sales Staff at all levels and across functions. Values add in key initiatives to enhance attachment ration & business volume through training and service. Tracking penetration performance and publishing dashboards, along with Group Operations. To measure & monitor the various metrics (Files and sum assured Penetration rates, seller activation, Claim denial rates/ pending rates, rejection ratios , medical TATs etc) , to minimize the same and adhere to TATs and contribute to product improvement. Monitoring and control process of Post Sales. Managing complete claims operation & end to end process.

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3.0 - 7.0 years

3 - 7 Lacs

Hubli, Mangaluru, Mysuru

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AJO / Campaign (Adobe) Role Overview We are seeking a skilled and detail-oriented Adobe Campaign & Journey Orchestration Specialist to lead the implementation and optimization of customer journeys using Adobe Journey Optimizer and Adobe Campaign. This role is critical in delivering personalized, timely, and effective communications across email, push, and SMS channels. Key Responsibilities Journey Implementation & Logic Design Build and maintain orchestrated journeys using Adobe Journey Optimizer and Adobe Campaign. Implement logic for real-time and scheduled delivery using edge-based triggers and behavioural data. Channel Management Manage and optimize delivery across email, push notifications, and SMS. Ensure seamless integration and execution across all outbound communication channels. Experimentation & Personalization Support A/B testing, multivariate testing, and proofing processes to refine personalized offers. Collaborate with analytics and creative teams to iterate on content and targeting strategies. Monitoring & Optimization Monitor delivery logs, KPIs, and performance metrics to identify issues and opportunities. Continuously improve orchestration logic based on data insights and campaign results. Qualifications 3 7+ years Proven experience with Adobe Journey Optimizer and Adobe Campaign (Standard or Classic). Strong understanding of customer journey mapping, segmentation, and personalization strategies. Experience with A/B testing frameworks and campaign proofing. Familiarity with delivery monitoring tools and KPI tracking. Excellent problem-solving skills and attention to detail. Strong communication and collaboration abilities.

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4.0 - 9.0 years

14 - 18 Lacs

Pune

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Join Our Team... Demonstrate your passion for helping small businesses achieve their dreams online. By helping to move strategy into action, you will be improving GoDaddy s outreach to those small business owners whose dreams are the backbone of our company. Take part within a multichannel environment, turning strategic plans into digital marketing campaigns and ultimately influencing our customers success! The Marketing Data Analyst will bring to bear their experience and knowledge of marketing data to deliver timely and relevant omni channel marketing experiences to our customers worldwide. Your experience understanding and working with marketing data will be applying a robust marketing technology platform to drive campaign automation and optimization.This will ensure continuous improvement in scaling operations for our customer marketing programs, including Email, SMS, WhatsApp, and new & emerging channels What youll get to do... Serve as Marketing Data subject matter expert for the Customer Marketing team with extensive knowledge of data including standard methodologies and anti-patterns Play an active role in driving requirements for the implementation and integration of an evolving exceptional marketing automation platform Craft and develop customer segments to be applied over Email, Web, CRM, SMS, WhatsApp, and many other customer touch points Collaborate with cross functional teams in the creation of segmentation and personalisation-based strategies Ongoing analysis of marketing programs and broader business performance to surface key insights and recommendations to help inform our marketing strategy Ensure the accuracy of our outbound marketing campaigns by driving QA and on-going monitoring at all levels all the way up to source data Your experience should include... 4+ years of experience in marketing data management, specialising in data set development for marketing automation and email marketing Minimum 4 years of experience working with SQL syntax, relational and non-relational database models, OLAP, and data driven marketing platforms with proven experience writing and understanding complex queries Expertise in testing/optimization methodologies, performance tuning for self-work and reviews with strong analytical and data presentation abilities Experience collaborating with the MarTech Platform Team, Data Platform, and Marketing Managers to present findings, quickly diagnose and troubleshoot emergent issues Experience in segmentation tools like Message Gears, SQL Server, and AWS database systems such as Redshift, Athena is highly preferred Experience with Data Visualisation tools like Tableau and/or Quick-Sight is preferred You might also have... Four-year bachelor s degree required; master s degree is preferred Hands on skills in Python and experience with an enterprise level Marketing Automation platform such as Salesforce Marketing Cloud is preferred Experience working with B2B and B2C data including lead and prospect management is nice to have Weve got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

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1.0 - 5.0 years

0 Lacs

indore, madhya pradesh

On-site

As a creative Digital Marketing Specialist, you will be responsible for strategizing new ideas, trends, and designs for various social media platforms and industry verticals. Your role involves developing quirky puns, memes, one-liners, and ad copies as part of campaigns. It is essential to have a basic understanding of colors, shapes, forms, and functions of different design and content elements. Working closely with our designers, you will be required to achieve specific goals in creative creation, management, and execution. Additionally, you will play a vital role in generating leads, lead qualification, marketing communication, building brand image, and converting leads. Your responsibilities will include marketing digital products such as websites and mobile applications both online and offline, including ideas for printed materials such as brochures and posters. Utilizing digital marketing strategies, you will promote products, whether digital or physical, through online adverts, viral videos, and various online campaigns. Monitoring campaign performance, evaluating results, and implementing measures to enhance performance are crucial aspects of your role. Your duties will also involve filling out necessary sheets and reports for the execution and management of digital marketing campaigns. Presenting your performance and collaborating with the core team members are essential for achieving organizational goals. Planning and executing marketing projects, creating collaterals, distributing them across different media, and measuring impact and effectiveness will be part of your routine tasks. Continuous activities related to Search Engine Optimization (SEO), executing SMS and email marketing campaigns, and enhancing social media efforts to improve key performance indicators (KPIs) like likes, shares, and tweets are integral parts of your responsibilities. Regularly reviewing and managing the website and other online assets, promoting products and services in the digital space, and leveraging the internet and new media to reach and retain customers are essential tasks. Staying updated with the latest advances in web technology, social networking, viral marketing campaigns, and being proficient in using technical language and internet jargon are crucial for your success in this role. Effective communication skills, a creative mindset, and the ability to think innovatively about marketing approaches are highly valued. This is a full-time position based in Indore, Madhya Pradesh, requiring a Bachelor's degree. The ideal candidate should have at least 1 year of experience in social media management, social media marketing, social media strategy, copywriting, and advertising. Proficiency in English is required, and the work location is in person on a day shift schedule.,

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2.0 - 4.0 years

20 - 25 Lacs

Bengaluru

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ql-editor kch-description-color"> About SuperK SuperK is a membership-led value retail chain built for Bharat. Operating across Tier 3 to Tier 5 towns, we bring a modern retail experience to small-town India without compromising on value, quality, or trust. Backed by leading investors like Blume Ventures and XEED Ventures, we re reimagining grocery and general trade retail through tech-enabled systems, deep consumer understanding, and bold ambitions. As we grow rapidly across geographies and categories, we re looking for sharp and driven individuals who are excited about building scalable systems that solve real problems. About the Role This is a hands-on role that merges performance marketing, product thinking, and growth hacking. You ll own the full growth funnel for SuperK s Ecom, from app installs to repeat usage and be responsible for building sustainable, scalable, and experimental growth levers across both our marketplace and our quick commerce (Qcom) flows. Key Responsibilities Customer Acquisition & Channel Growth Drive user growth across Meta, Google, influencer, and partner channels. Own CAC and install-to-order funnel; optimize campaigns through deep cohort analysis and local targeting. Set up full-funnel measurement across installs, registrations, first orders, and repeats. Engagement & Retention Design lifecycle journeys using push, WhatsApp, SMS, and in-app to improve order frequency and AOV. Personalize communication based on user behavior, geography, and transaction history. Growth Experiments & Product Loops Run fast-paced experiments across referral loops, gamified onboarding, limited-period offers, etc. Collaborate with product and engineering to test new user flows, order nudges, and trust-building mechanisms. Use behavioral data and field insights to launch growth hacks suited for Bharat (e.g., vernacular flows) Local Activation Campaigns Design and execute targeted campaigns around hyper-local activations, new pin codes, or regional promotions. Work with offline teams and stores to drive digital awareness and cross-channel activation. Growth Infrastructure Set up tracking, attribution, and dashboards. Build frameworks to evaluate campaign effectiveness across town types, customer cohorts, and delivery modes (pickup vs home delivery). Collaboration with Cross-Functional Teams Partner with category, offline, design, and brand teams to align GTM with growth metrics. Foster a culture of experimentation, customer obsession, and outcome orientation. What We re Looking For 2 4 years of experience in growth marketing, performance, or growth product at a fast-paced startup or consumer internet brand. Proven ability to scale user base and increase retention via structured experimentation. Comfort with ambiguity, speed, and local-first decision making youre not building for metro India. Strong understanding of tools like Meta Ads Manager, Google Ads, and data dashboards.

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14.0 - 19.0 years

20 - 25 Lacs

Hyderabad

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Associate Head - Software Engineering at Alter Domus Associate Head - Software Engineering Associate Head - Software Engineering We are Alter Domus. Meaning The Other House in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. Find out more about life at Alter Domus at careers.alterdomus.com JOB DESCRIPTION: Alter Domus India develops and licenses a growing family of proprietary software products and service solutions to assist financial institutions with a number of complex topics such as accounting for credit deteriorated assets and the administration of investments in leveraged loans. In addition to competitive compensation and benefits, we provide excellent opportunities for growth and learning and invest in our people s professional development. Responsibilities: Develop and implement technology transformation strategies that align with business goals. Identify areas for improvement and propose innovative technologies to enhance operational efficiency. Design and oversee the implementation of new architectures across application, data, integration, and security domains. Lead the design and delivery of technology solutions that meet business needs and adhere to industry standards. Collaborate with cross-functional teams and clients to understand requirements and translate them into effective technical solutions. Evaluate and recommend new technologies, tools, and platforms to support business transformation efforts. Promote the culture of continuous improvement, innovation and upskilling in the team. Oversee the implementation of new technologies and solutions, managing project timelines and budgets to ensure successful delivery across multiple projects simultaneously. Continuously monitor and optimize technology performance, identifying areas for improvement and implementing strategies to enhance efficiency. Provide mentorship and guidance to junior engineers and team members. Guide developers in implementing best practices, including transitioning to microservices architecture, which allows for independent deployment, improved fault isolation, and enhanced scalability of applications. Set benchmarks and lay the foundational groundwork for developer best practices, such as unit testing, code coverage measurement and identify utilities to measure productivity Utilize PowerPoint and Power BI skills to design metrics and dashboards that effectively report project status, performance metrics, and transformation progress at the executive level. Ensure that technology solutions comply with industry regulations, company policies, and security standards. Implement DORA metrics to measure and enhance delivery performance. Standardize all projects to follow established DevOps and Agile practices, ensuring a consistent approach to project execution. Utilize the above skills to design strategies and build roadmaps that drive execution and improve delivery speed and efficiency. Lead initiatives to drive cloud transformation, leveraging cloud technologies to enhance operational capabilities and scalability. Should possess cloud platform-agnostic skills, allowing them to work with various cloud providers and technologies to deliver optimal solutions. Manage recruitment efforts to build a high-performing technology team, ensuring the right talent is brought on board to support technology transformation initiatives. Assist in managing the India operations for the engineering team. Skills and Qualifications: Bachelor s degree in computer science or a related field (or equivalent work experience). Seasoned engineering senior manager with minimum 14+ years of experience managing a team and global stakeholders Strong professional experience in full stack development, with a strong focus on Angular, .NET, and .NET Core. Very strong expertise in developing and integrating RESTful APIs, with a deep understanding of asynchronous request handling. Strong understanding of technology architectures, programming, databases, and cloud computing. Cloud platform-agnostic skills are preferred, enabling flexibility in technology selection. Excellent leadership, communication, and interpersonal skills to effectively manage teams and collaborate with stakeholders. Ability to identify problems, analyze data, and develop effective solutions that meet business needs. Proven experience in managing multiple projects simultaneously, overseeing implementation, and ensuring successful delivery. Ability to think strategically, develop long-term plans, and make decisions that align with business objectives. Proven experience in leading and executing technology transformation projects. Familiarity with microservices architecture, which promotes modularity and allows teams to develop, test, and deploy services independently, leading to faster delivery cycles and improved application resilience. Experience with monitoring tools like Grafana and Prometheus for application performance management is also essential. Deep understanding of standard DevOps practices, including continuous integration and continuous deployment (CI/CD), infrastructure as code (IaC), and automated testing. Transforming and automating project delivery through these practices can significantly optimize and expedite the delivery process. By streamlining workflows, reducing manual errors, and enabling rapid feedback loops, teams can achieve faster release cycles, improved collaboration, and higher quality outputs We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Our global benefits also include: Support for professional accreditations such as ACCA and study leave Flexible arrangements, generous holidays, birthday leave Continuous mentoring along your career progression Active sports, events and social committees across our offices Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program The opportunity to invest in our growth and success through our Employee Share Plan Plus additional local benefits depending on your location Equity in every sense of the word: We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative. We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. #LI-HYBRID #LI-DH1 No previously viewed jobs Amanda Donohue, Senior Manager, Cork Think ahead to five years time and where you would like to see yourself. That s what I did and Alter Domus offered me the right path. Aristidis Halikias, Managing Director, Chicago Many might think that the financial services industry is primarily numbers and math, but I believe we are a people business. The people at Alter Domus make it what it is, and we have some of the best in the entire industry. Carla Walmsley, Senior Manager, Jersey Alter Domus were fully supportive through my studying path, providing study support in the way of study fees and study leave, as well as some flexible working towards nearer each exam to help me manage with work/life (and exam!) balance. Shania Galea, Corporate Services Officer, Malta As a junior, I learn a lot from all colleagues around me. In addition, the AD Academy keeps on providing us with all the training we need. Join our talent community Sign up today to stay up to date with our latest opportunities! Upload your CV/Resume below Please select a category or location option. Click Add to create your job alert.

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