574 Siebel Jobs - Page 2

Critical Skills to Possess: 8+ years of experience with Oracle Siebel CRM , especially in Service or Call Center modules . Expertise in Siebel Tools, Workflows, Scripting (eScript/Browser Script) . Strong understanding of ticket lifecycle , SLA handling , and escalation logic . Familiarity with Siebel EIM , EAI , and Open UI customizations. Ability to troubleshoot and resolve production issues quickly. Good knowledge of SQL , Oracle DB , and performance tuning. Experience working in large-scale, global deployments and agile environments. Preferred Qualifications: BS degree in Computer Science or Engineering or equivalent experience Roles and Responsibilities Support and enhance Siebel GCT (Global Custom Ticketing) functionality for global operations. Work with business analysts and stakeholders to gather requirements and provide solutions within Siebel CRM. Customize Siebel objects (BOs, BCs, Applets, Views, Screens) to align with GCT processes. Implement and maintain Workflows, Business Services, and Scripting in the ticketing system. Integrate with external systems via Siebel EAI , Web Services , or REST APIs for end-to-end ticket lifecycle management. Develop ticket escalation logic, SLA timers, notifications, and custom reports. Perform production support and defect fixes as part of a global support model (follow-the-sun). Participate in testing (unit, SIT, UAT) and documentation.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Business Analyst is a seasoned subject matter expert, responsible for working with internal and external clients to determine requirements and to define solutions to address complex business, process and systems problems, and improvements in the organization. This role acts as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals. Key responsibilities: Acts as a bridge between the business problems and the technology solutions. Analyzes, transforms and ultimately resolves the business problems with the help of technology. Works with internal clients and apply best practice methodologies to determine business requirements and to define solutions to address business, process, information and system problems, improvements or change. Delivers business projects in line with sponsor requirements and enterprise architecture. Proactively develops and deploys enhanced services and platforms, covering all the functional aspects from service/product definition through to build and deployment. Ensures the identification and documentation of operational gaps including user guides, templates, test cases and related user training. Assists with the resolution of issues pertaining to the service. Adheres to and follows the relevant development and support processes. Communicates and escalates if any issues arise or deliverables cannot be met and request assistance to ensure closure of issues. Takes responsibility for delivery of project elements with minimal supervision. Performs any other related task as required. To thrive in this role, you need to have: Seasoned understanding of business practices and processes. Excellent team player who displays good client service orientation with well-developed administrative and organization skills. Seasoned expertise in specific systems, processes and technologies that they will be required to analyze. Meticulous attention to detail whilst working under pressure. Excellent verbal and written communication skills. Seasoned process mapping technology knowledge. Ability to build rapport and engage effectively with a variety of stakeholders. Seasoned knowledge of project management methodology. Excellent analytical skills with the ability to convert business requirements into operational deliverables (functional requirements) to meet business objectives. Excellent documentation skills, in particular, functional requirements, test cases, system user documentation, processes and procedures and presentations. Seasoned working knowledge of Microsoft Exchange, Word, Excel Project, PowerPoint and Visio Good understanding of systems generally used in a services organization, for example ServiceNow, Siebel, Remedy, SAP, EMS would be advantageous. Seasoned understanding of and experience with ITIL (IT Infrastructure Library) and the application of ITIL tools within a service integrator. Academic qualifications and certifications: Bachelor’s degree or equivalent in Business or Information Technology or a related field. Project management certification would be advantageous. Professional in Business Analysis certification is preferred. IIBA Membership required. Relevant technology certification(s) required, such as ITIL. Required experience: Seasoned experience as a Business Analyst gained within a technology services environment. Seasoned experience as a system administrator or developer would be advantageous. Seasoned experience in and with all operational aspects of a Services business, preferably with a Systems Integrator. Seasoned experience in the business requirement gathering, use case definition, process mapping and implementing new services and systems. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Novo Nordisk Global Business Services (GBS), India Department- Global Finance GBS Job Location - Bangalore Are you an experienced payroll professional with a knack for numbersDo you thrive in a fast-paced environment and have a passion for financial accuracyWe are looking for a Senior Associate I to join our dynamic team at Novo Nordisk in Bangalore. If this sounds like you, read more and apply today for a life-changing career. Apply now! About the department Global Finance GBS Bangalore, established in 2007, is a key player in supporting Accounting, Finance & Procurement, and Financial Planning & Analytics (FP&A) for Headquarters, Europe, North America, International Operations (IO), and GBS Bangalore. Our mission is to provide superior service to our stakeholders consistently and add value through standardisation and efficiency. Join our vibrant team in Bangalore and be part of a collaborative and innovative work environment. The position As a Senior Associate I at Novo Nordisk, you will Be responsible for the review of pay registers and maintain Payroll master templates. Prepare and post Payroll journals in SAP, and review Payroll Accruals and Postings. Raise cross-charge expenses and support affiliates and customer queries. Conduct month-end reporting and perform minimum controls. Drive automation and digitalisation within payroll processes. Ensure payroll account clearing and meet all defined KPIs. Coordinate with the Account team during month-end closure and prepare materials for auditors. Qualifications A minimum of a Bachelor of Commerce with 5 to 6 years of experience in Payroll Accounting Process. 5 years experience working with SAP and general ledger accounting. Strong problem-solving and analytical skills, with a solid understanding of accounting concepts. Experience in variance analysis, audit, and controlling. Ability to work with limited supervision and a strong work ethic. Must be highly motivated and flexible to work effectively in a fast-paced environment. Excellent communication skills and a team player mindset.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Job Details As an Business Operations Manager, your work will cut across areas of Strategy, Program planning, Operational excellence, Governance and Enablement. You will help in implementing Global business vision and strategy, This position requires big-picture thinking, initiative, zeal, attention to detail, the ability to learn quickly, the capacity to handle internal and external relationships, the competence to work with senior executives, and excellent soft skills. Work location: Bangalore/Hyderabad Key Responsibilities Drive programs of strategic importance to Salesforce PS Global Delivery Center (GDC) Work closely with Stakeholders, Sponsors, Cross-functional teams, to develop scope, deliverables, resources, timelines for the initiatives outcomes Managing & Planning partner resources for Cloud Practices, their effectiveness on projects, and ensuring GDC meets its partner program goals Requirements 5+ years of Program Management experience in specific to Business operations and 10+ years of overall IT experience Hands on exposure to Business operations is a mandate Demonstrate problem solving to drive improved outcomes for GDC Strong Analytical skills and driven by data based insights Hands-on experience with one or more CRM software products (Salesforce CRM, Siebel, Clarify, Vantive, PeopleSoft, NetSuite) would be a strong asset Advanced Microsoft Excel skills (formulas, data cleansing, data manipulation) Ability to collaborate with senior executives and demonstrate strategic understanding of business needs Adept in building presentations that enable communication of strategic direction across the organization Hands-on experience with PM tools like JIRA / MS Project is a good-to-have Drive continuous improvements to processes, enabling high efficiency and effectiveness of the programs Ensure quality of deliverables across processes, with clearly defined measures and performance tracking Proactively Communicate status, risks, and issues to stakeholders and senior management. Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders Understanding of Agile-certified Scrum processes, and current methods of coordinating Business & IT. Understanding of Scrum Master concepts and exhibits demonstrably the traits of a successful Scrum Master. Work with vendors for handling programs relating to subcontractors Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Job Details As an Business Operations Manager, your work will cut across areas of Strategy, Program planning, Operational excellence, Governance and Enablement. You will help in implementing Global business vision and strategy, This position requires big-picture thinking, initiative, zeal, attention to detail, the ability to learn quickly, the capacity to handle internal and external relationships, the competence to work with senior executives, and excellent soft skills. Work location: Bangalore/Hyderabad Key Responsibilities Drive programs of strategic importance to Salesforce PS Global Delivery Center (GDC) Work closely with Stakeholders, Sponsors, Cross-functional teams, to develop scope, deliverables, resources, timelines for the initiatives outcomes Managing & Planning partner resources for Cloud Practices, their effectiveness on projects, and ensuring GDC meets its partner program goals Requirements 5+ years of Program Management experience in specific to Business operations and 10+ years of overall IT experience Hands on exposure to Business operations is a mandate Demonstrate problem solving to drive improved outcomes for GDC Strong Analytical skills and driven by data based insights Hands-on experience with one or more CRM software products (Salesforce CRM, Siebel, Clarify, Vantive, PeopleSoft, NetSuite) would be a strong asset Advanced Microsoft Excel skills (formulas, data cleansing, data manipulation) Ability to collaborate with senior executives and demonstrate strategic understanding of business needs Adept in building presentations that enable communication of strategic direction across the organization Hands-on experience with PM tools like JIRA / MS Project is a good-to-have Drive continuous improvements to processes, enabling high efficiency and effectiveness of the programs Ensure quality of deliverables across processes, with clearly defined measures and performance tracking Proactively Communicate status, risks, and issues to stakeholders and senior management. Analyze, evaluate, and overcome program risks, and produce program reports for managers and stakeholders Understanding of Agile-certified Scrum processes, and current methods of coordinating Business & IT. Understanding of Scrum Master concepts and exhibits demonstrably the traits of a successful Scrum Master. Work with vendors for handling programs relating to subcontractors Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

What you ll do: Provides the various internal stakeholders with product, delivery, pricing, claims/returns and program information. Manages orders, including order entry and order changes. Expedites orders and shipments with operations. Responsible for maintaining accurate customer information, validating price, verifying order terms and conditions, confirming routing rules and entering shipment, quantity and date information. Emphasis is on world class customer service that is a competitive weapon and contributes to the growth of the business. "A.Oversee and own order sources which are Site-specific mailboxes and customer portals to obtain Purchase orders. B. Receives, reviews, and completes selected Purchase Orders (PO) and Purchase Order modifications in the various ERP systems by following the processes defined and tools provided. C. Complete order requirements and check the price and quantity of each item listed and then Process or load orders from customers in ERP systems like MFGPRO or Siebel C360 with a high level of attention to detail. D. Highlight any discrepancy in price, ship to locations, legal entity, etc. to customer/site stakeholders and ask for an amended PO. E. Analyses, qualifies, and completes Change Order Requests F. Expedites orders to prevent customer line-downs or machine downtime. Processes emergency and/or expedited orders and shipments in a timely manner. G. Provides product information or leverages internal resources to fulfill requests. H. Update SOs to reflect the date of corresponding POs for indent sales orders. I. Proves to be highly accurate, reliable, and timely on activities delegated by the Sites. J. Maintains accurate and organized order files, and order acknowledgments. K. Proactively communicates in a timely manner with external customers about the order verification, order status, pricing, and shipment status. L. Communicates in a timely manner with operations to verify lead times, schedule customer orders according to their delivery needs, and communicate special handling requests. M. Archive Purchase order Sales order acknowledgment in a central repository to fulfill compliance requirements. N. Process orders and quotes in accordance with service-level agreements with site stakeholders. O. Work toward achieving a high level of internal and external customer satisfaction and always ready to adapt as per customers requirements. P. Promotes customer satisfaction and achieves cycle time reduction through team-based problem-solving. Q. Fosters an environment that promotes Eaton s goals and philosophy, encourages continuous improvement, and builds stakeholder relationships. R. Should have experience working in rotational or fixed night shifts. S. Should be able to Multitask and efficiently maneuver through different processes T. Should be able to train and impart process knowledge to the new hires. U. Should be able to suggest process improvement ideas. V. Should be able to support non-core but important various reports to sites & stakeholders. W.Should be able to act as a SPOC for micro sub-processes." Qualifications: Graduate/Postgraduate Minimum 3 years experience in Customer Service, Call center atmosphere and or Materials related field. Skills: "1. Understanding of Eatons business processes & systems 2. Data entry skills, including proofreading 3. Knowledge of ERP (Oracle), business intelligence platforms (Power BI, QlikView), order management (including MFG/PRO & Pharos) software programs 4. Microsoft office (Excel, Word, PowerPoint 5. Keyboarding skills required typing and 10-key. Minimum speed 35 WPM 6. Solid understanding of markets (customers, end customers, and competitors) and how our products service those markets. " "1. Organization and time management skills 2. Mathematical skills 3. Reasoning ability 4. Problem Solving Skills 5. Phone skills and customer communication skills 6. Out-of-the-box thinking 7. Ability to quickly adapt to change and successfully manage urgent/high and multiple priorities. 8. Understanding of Eaton Business Excellence Award (EBEA) requirements"

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Responsibilities Security Operations Attending the shift briefing To ensure Security muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in security services To ensure that the security assignment manager or security in-charge of the facility is being updated on the clients/VIP visits To ensure that the security related issues are discussed with security assignment manager and also on priority for the shift and ensure there is an action and tracking for the issue closure. To ensure that security staff adheres to GAP norms. To discuss and assist facility manager and security Manager (pan India) on monthly basis on the vendor performance matrix. To ensure the Grooming of the staff To manage the overall key room, clock room and time office operations. To ensure weekly training is imparted and staff grooming standard is maintained. Answering the employees query on phone and mails replying. Ensure to implement all process/ procedures on ground effectively Housekeeping Operations Attending the shift briefing To ensure Housekeeping muster, deployment and ensure acknowledgment on the register for and penalties/comments for the improvement in housekeeping service To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on the client’s/VIP visits To ensure that the housekeeping related issues are discussed with housekeeping duty manager and also on priority for the shift and ensure there is an action and tracking for the issue closure To ensure a facility walk through to check on all rest rooms, breakout area, workstations, meeting rooms, cabins, common areas, development areas for the quality of the housekeeping services. Identification, on time closure and reporting of snags To discuss and assist facility manager on monthly basis on the vendor performance matrix Ensure all the Siebel housekeeping calls are closed on priority and within TAT without escalations Cafeteria Operations To ensure caterers maintain a high standard of hygiene & cleanliness in the services areas During food run out situation, ensure the matter is escalated to catering lead and coordinate with the catering vendor or any other alternative arrangements To ensure random food samples test is done by Accenture authorized vendor and results are taken up accordingly. To manage and supervise the quality, quantity and the cost of meal and refreshments being served in the cafeteria. To ensure that the operating hours, menus will be prominently displayed in all prominent places in the cafeteria. To conduct quarterly traffic analysis and ensure that waiting time on the cash counter and food counters and Sodexho counters shall be within tolerable limits. To ensure that the table & chairs are cleaned at all times and the frequency shall be modulated according to the traffic. To ensure that tracking is done on the vendor crockery like spoons, plates etc. to ensure no shortages. Should conduct monthly random Kitchen audit of the vendors. Escalate Facility Manager and then Accenture Lead on escalations. Ensure the hygiene of the cafeteria vendors operating in stalls. Ensure PPE are used by vendor staff while serving, cooking and washing. Answering the employees query on phone and mails replying. General Operations To ensure upkeep of breakout area & reprographic equipment’s at all times and take necessary actions as required. To ensure all such communication is entered in the duty manager log book to inform the next shift person. Proper handing over and taking over to be done. To go for facility, walk around and ensure Walk around map & Guide is followed and maintained. To adhere to Accenture Policies, Processes & procedures and also the statutory documents To adhere to Accenture SLA & KPI as agreed with JLLM To assist Facility Manager in all such ISO, Internal, External, audits that happen at Accenture and ensure necessary documentation are done To coordinate with engineering team for any issues that need help. Plan & train TPV staff on Accenture policies and requirements. Daily and monthly updating of OLA in the SMDRS tool. Important and VIP client visits to be coordinated with Events team and should be managed without escalations. Should have complete knowledge & functionality e. Fit tools (VMT, IMT, Site Ops. Site Inspection tool), BGC and work permit tool. Should govern overall pest control, carpet maintenance, Wellness room, Ambulance, Indoor plants, Recreation room and Gym activities. Should conduct all the scheduled meeting and focus meets with projects as per calendar. Should participate and manage half yearly fire drill. All daily, weekly and monthly reports to be shared on time. All the relevant checklist to be governed and maintained as per requirement. Should be able to grab and adopt to all the new implemented initiatives Helpdesk/Mailroom Operations To provide management advice on Helpdesk/Mailroom for escalated issues during the shift To ensure immediate response to all priority calls from employees and Siebel team during the shift and follow escalation process To ensure accident or crises management is addressed immediately Clearing of C-mail / Government agencies mail to the proper recipient Front Office Operations To provide management advice for Front Office for escalated issues during the shift. To ensure immediate response to all priority calls during the shift and follow escalation process To take rounds of front office, lobby area, rest rooms to ensure a high standard of housekeeping & upkeep. To ensure immediate response to all priority calls during the shift and follow escalation process If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Analyst, Customer Relationship Management Function- Sales, Marketing Sales Enablement Operations Location- Gurgaon/ Bangalore Employement Type- Fixed Term Contract Duration- 6 Months Why we need this role Understand Customer queries and disputes, provide resolution within agreed OKRs on Siebel Tracking system. Effective and regular communication with customer and stakeholders. Interaction with Colt customers and understand the service and business impact. Responsible for the integrity of the data within the recording system and provide high quality resolution for customer issues What you will do End to End ownership of resolving the tickets as per process guidelines/OKRs for Invoices, Payments enquiries raised by Customer. Resolve customer issues always following Colt standard processes. Ensure a right first time, accurate approach in resolving our customers issues. Provide proactive timely updates to both internal and external customer on the progress of the tickets. Ensure the results of NES surveys meet the expectations of Colt. Working towards delivering an effortless customer experience. Manage effective communication with internal and external customers on the progress of the tickets as per Colt standards in a simple and customer friendly terms. Feedback for any gaps and improvement in processes to management. Collaborate to build healthy relationship with all departments within Colt Good knowledge in workflow, dispute management and time utilization Prioritize the action on all the customer issues categorized under Top Dispute Escalation. Ensure Ticket system / Resolution is updated with accurate and on real time basis to provide the progress of the ticket to the customer Short Description End to End ownership of resolving the tickets as per process guidelines/OKRs for Invoices, Payments enquiries raised by Customer. Skills Process Improvement Business Processes Contract Analysis Contract Administration Relationship Management Education A bachelor s degree in Finance or Accounting or a relevant field What we offer you: Looking to make a mark At Colt, you ll make a difference. Because around here, we empower people. We don t tell you what to do. Instead, we employ people we trust, who come together across the globe to create intelligent solutions. Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want. We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better. Diversity and inclusion Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you ll be encouraged to be yourself because we believe that s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth. Most recently we have: Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages . Benefits Our benefits support you through all parts of life, for both physical and mental health. Flexible working hours and the option to work from home. Extensive induction program with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Program. Internal inclusion diversity employee networks. A global network When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring take a look at Our People site including our Empowered Women in Tech.

SFI Technical Architect : A technical architect (TA) designs the key technical components of the solution and helps direct Wipro technical resources to develop and deliver the project deliverables. The TA reduces the overall project technical risk by uncovering design issues early in the project life-cycle, shares implementation best practices, and recommends solution alternatives. Additional, the TA often conducts design/code reviews during major project milestones. Responsibilities: Hands-on experience with Omnistudio DataRaptor, Omnistudio FlexCards, Omnistudio OmniScript, SFIDX, Omnistudio Integration Procedures, Omnistudio CPQ. Judges the trade-offs with technology and feasibility and makes choices that fit the constraints of the project. Serves as the technical expert on Wipro projects focused on Salesforce.com, SFI and the Force.com platform. Designs and implements business technology solutions focused on cloud-based business applications, specifically, Salesforce.com. Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration, testing and deployment. Works directly with clients to lead projects, facilitates business process analysis sessions, develops and delivers key components of technology solution. Provides mentoring and guidance to other team members, including offshore team members. Conducts business with the utmost professionalism including: Fulfils commitments consistently on-time and proactively escalates commitments that are in jeopardy. Responds promptly to requests and never allows queries to fall into a "black hole." Attends meetings on time, always. Judges the tradeoffs with technology and feasibility and makes choices that fit the constraints of the project. Familiar with project management fundamentals and fulfilling the project management role on projects. Designs and implements business technology solutions focused on cloud-based business applications, specifically, Salesforce.com, SFI and other custom solutions. Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration, testing and deployment. Works directly with clients to lead projects, facilitates business process analysis sessions, develops and delivers key components of technology solution. Provides mentoring and guidance to other team members, including offshore team members. Serves as SFI subject matter expert. Confident and willing to challenge a customer and guide the customer towards the appropriate solution for their needs and push back if a customer is asking for solutions that aren't in their best interest. Ability to guide customer towards creative uses of standard cloud software functionality to meet business requirements instead of simply relying on custom code solutions. Required: Brings 12+ years project experience with packaged software or custom development implementations. Brings experience with CRM software (Salesforce, Siebel, Clarify, Vantive, Peoplesoft, NetSuite, etc.), or Messaging and Collaboration software. Oversee technical decisions and activities of Appirio project teams including dividing up work, assigning to team members, and monitoring for quality. Understand platform limitations and design alternatives to work around limitations Ability to split time between many projects at once Identify when business requirements conflict with technical capabilities Provide constructive feedback to project teams Monitor technical deliverables for consistent quality as well as compliance with Appirio standards Partner with project managers to monitor project status and risk areas Perform the most advanced design and development tasks Bachelors Degree in Computer Science, Business or a related field 8+ years of experience in a hands-on technical leadership position Some SFI experience in Insurance cloud or SFI certification(s) 5+ years Salesforce development experience 3+ years' experience of working on deployment teams, ideally using Agile development techniques. Knowledge of ESM Package would be an added advantage. 1+ years SFI architecture experience in SFI Insurance cloud Excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers, or delivering a technical presentation. Business operations and process experience in Insurance Sector Must be able to direct and drive development team 3+ Agile Methodology / SCRUM Framework Salesforce advanced administrator, advanced developer, or technical architect certifications highly preferred One or more current Salesforce.com certifications (developer, administrator, sales/service, TA, etc) Had to spent atleast a year as Technical Architecture in different projects. SFI Platform Developer/Consultant certification SFI CPQ certification or certification in either Salesforce CPQ or Apttus CPQ

Responsibilities Security Operations Attending the shift briefing To ensure Security muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in security services To ensure that the security assignment manager or security in-charge of the facility is being updated on the clients/VIP visits To ensure that the security related issues are discussed with security assignment manager and also on priority for the shift and ensure there is an action and tracking for the issue closure. To ensure that security staff adheres to GAP norms. To discuss and assist facility manager and security Manager (pan India) on monthly basis on the vendor performance matrix. To ensure the Grooming of the staff To manage the overall key room, clock room and time office operations. To ensure weekly training is imparted and staff grooming standard is maintained. Answering the employees query on phone and mails replying. Ensure to implement all process/ procedures on ground effectively Housekeeping Operations Attending the shift briefing To ensure Housekeeping muster, deployment and ensure acknowledgment on the register for and penalties/comments for the improvement in housekeeping service To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on the client’s/VIP visits To ensure that the housekeeping related issues are discussed with housekeeping duty manager and also on priority for the shift and ensure there is an action and tracking for the issue closure To ensure a facility walk through to check on all rest rooms, breakout area, workstations, meeting rooms, cabins, common areas, development areas for the quality of the housekeeping services. Identification, on time closure and reporting of snags To discuss and assist facility manager on monthly basis on the vendor performance matrix Ensure all the Siebel housekeeping calls are closed on priority and within TAT without escalations Cafeteria Operations To ensure caterers maintain a high standard of hygiene & cleanliness in the services areas During food run out situation, ensure the matter is escalated to catering lead and coordinate with the catering vendor or any other alternative arrangements To ensure random food samples test is done by Accenture authorized vendor and results are taken up accordingly. To manage and supervise the quality, quantity and the cost of meal and refreshments being served in the cafeteria. To ensure that the operating hours, menus will be prominently displayed in all prominent places in the cafeteria. To conduct quarterly traffic analysis and ensure that waiting time on the cash counter and food counters and Sodexho counters shall be within tolerable limits. To ensure that the table & chairs are cleaned at all times and the frequency shall be modulated according to the traffic. To ensure that tracking is done on the vendor crockery like spoons, plates etc. to ensure no shortages. Should conduct monthly random Kitchen audit of the vendors. Escalate Facility Manager and then Accenture Lead on escalations. Ensure the hygiene of the cafeteria vendors operating in stalls. Ensure PPE are used by vendor staff while serving, cooking and washing. Answering the employees query on phone and mails replying. General Operations To ensure upkeep of breakout area & reprographic equipment’s at all times and take necessary actions as required. To ensure all such communication is entered in the duty manager log book to inform the next shift person. Proper handing over and taking over to be done. To go for facility, walk around and ensure Walk around map & Guide is followed and maintained. To adhere to Accenture Policies, Processes & procedures and also the statutory documents To adhere to Accenture SLA & KPI as agreed with JLLM To assist Facility Manager in all such ISO, Internal, External, audits that happen at Accenture and ensure necessary documentation are done To coordinate with engineering team for any issues that need help. Plan & train TPV staff on Accenture policies and requirements. Daily and monthly updating of OLA in the SMDRS tool. Important and VIP client visits to be coordinated with Events team and should be managed without escalations. Should have complete knowledge & functionality e. Fit tools (VMT, IMT, Site Ops. Site Inspection tool), BGC and work permit tool. Should govern overall pest control, carpet maintenance, Wellness room, Ambulance, Indoor plants, Recreation room and Gym activities. Should conduct all the scheduled meeting and focus meets with projects as per calendar. Should participate and manage half yearly fire drill. All daily, weekly and monthly reports to be shared on time. All the relevant checklist to be governed and maintained as per requirement. Should be able to grab and adopt to all the new implemented initiatives Helpdesk/Mailroom Operations To provide management advice on Helpdesk/Mailroom for escalated issues during the shift To ensure immediate response to all priority calls from employees and Siebel team during the shift and follow escalation process To ensure accident or crises management is addressed immediately Clearing of C-mail / Government agencies mail to the proper recipient Front Office Operations To provide management advice for Front Office for escalated issues during the shift. To ensure immediate response to all priority calls during the shift and follow escalation process To take rounds of front office, lobby area, rest rooms to ensure a high standard of housekeeping & upkeep. To ensure immediate response to all priority calls during the shift and follow escalation process

Internal Communication Specialist - B The candidate will be a part of the Communications stream under Marketing & Creative Services (MACS), a unit of Capgemini Business Services (BSv), and will be responsible for communications support to a Capgemini Group business entity. - Write, edit, and proofread articles for Internal Communications - Write copies for branding collaterals like posters, brochures, etc. - Co-ordinate with business units to gather information and craft articles, messages, or newsletters - Be responsible for managing content and updating the intranet using internal content management tools - Message and newsletter creation using internal tools - Writing and editing for marketing collaterals Specification/Skill/Experience At least 5+ years writing experience and handling of content management systems for publishing on sites like intranets Proficiency in English, a very high standard of both spoken and written language Can work independently and self-manage priorities, with minimum supervision Have a sharp eye for detail Robust writing skills - the selected candidate will be writing and editing content on a daily basis Can work independently with stakeholders and marketers on content pieces and campaigns University degree in English/Comparative Literature (Additional degree in journalism, media studies or related qualification preferred) A cross-cultural background, ideally exposure to an MNC set-up with extensive handling of onshore stakeholders Ability to muti-task and manage more than one project at a time working under tight deadlines Strong organizational and project-management skills Should be able to create content for LinkedIn, X, Viva Engage Experienced knowledge of SharePoint content sites, Microsoft Word, MS Stream, MS Sway, Excel & PowerPoint (PreferredCanva and/or Photoshop (added advantage)). Skills (competencies)

This job is with Colt Technology Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Analyst, Customer Relationship Management Function- Sales, Marketing & Sales Enablement Operations Location- Gurgaon/ Bangalore Employement Type- Fixed Term Contract Duration- 6 Months Why we need this role Understand Customer queries and disputes, provide resolution within agreed OKRs on Siebel Tracking system. Effective and regular communication with customer and stakeholders. Interaction with Colt customers and understand the service and business impact. Responsible for the integrity of the data within the recording system and provide high quality resolution for customer issues What you will do End to End ownership of resolving the tickets as per process guidelines/OKRs for Invoices, Payments enquiries raised by Customer. Resolve customer issues always following Colt standard processes. Ensure a right first time, accurate approach in resolving our customers issues. Provide proactive timely updates to both internal and external customer on the progress of the tickets. Ensure the results of NES surveys meet the expectations of Colt. Working towards delivering an effortless customer experience. Manage effective communication with internal and external customers on the progress of the tickets as per Colt standards in a simple and customer friendly terms. Feedback for any gaps and improvement in processes to management. Collaborate to build healthy relationship with all departments within Colt Good knowledge in workflow, dispute management and time utilization Prioritize the action on all the customer issues categorized under Top Dispute & Escalation. Ensure Ticket system / Resolution is updated with accurate and on real time basis to provide the progress of the ticket to the customer Short Description End to End ownership of resolving the tickets as per process guidelines/OKRs for Invoices, Payments enquiries raised by Customer. Skills Process ImprovementBusiness ProcessesContract AnalysisContract AdministrationRelationship Management Education A bachelor’s degree in Finance or Accounting or a relevant field What We Offer You Looking to make a mark? At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do. Instead, we employ people we trust, who come together across the globe to create intelligent solutions. Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want. We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better. Diversity and inclusion Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth. Most Recently We Have Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages. Benefits Our benefits support you through all parts of life, for both physical and mental health. Flexible working hours and the option to work from home. Extensive induction program with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Program. Internal inclusion & diversity employee networks. A global network When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech.

MDM team extensively work on data standardization and data management part for Individual and Corporate customers. Fetching data from various source systems. Data load and transformations. Work involves extensive build in EDQ for source system specific standardization processes for batch and key generation and matching for realtime usage. EDQ acts as middleware between ETL tool and Siebel UCM(Universal customer master). We use service now for change management related activities. Control-M is used for batch automation. Confluence and JIRA for project management and documentation purposes. Must Have OEDQ(Oracle Enterprise Data Quality), PL/SQL Should have configuration experience in OEDQ. Cluster Keys, Matching, Processors knowledge. Should have understanding about data load and data transformation within data warehouse and different sources. Good hands on in Oracle DB. Must know about EDQ code migration and validation in higher instances. Batch and real-time trigger knowledge. Good to have: ServiceNow, Control M, Confluence, JIR

Job Area: Engineering Group, Engineering Group > Software Test Engineering General Summary: At Qualcomm, we are transforming the automotive industry with our Snapdragon Digital Chassis and building the next generation software defined vehicle (SDV). Snapdragon Ride is an integral pillar of our Snapdragon Digital Chassis, and since its launch it has gained momentum with a growing number of global automakers and Tier1 suppliers. Snapdragon Ride aims to address the complexity of autonomous driving and ADAS by leveraging its high-performance, power-efficient SoC, industry-leading artificial intelligence (AI) technologies and pioneering vision and drive policy stack to deliver a comprehensive, cost and energy efficient systems solution. The Software Test and Quality infrastructure team is centrally defining, establishing, and rolling out the software test frameworks and software quality infrastructure used by multiple projects within Automated Driving. We are looking for smart, innovative, and motivated individuals with strong vehicle testing background and experience to test the ADAS SW platform. The chosen candidate will get an opportunity to lead ADAS vehicle validation team working for a leading Indian car manufacturer. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Test Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Test Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Test Engineering or related work experience. 2+ years of work or academic experience with Software Test or System Test, developing and automating test plans and/or tools (e.g., Source Code Control Systems, Continuous Integration Tools, and Bug Tracking Tools). Prepare test strategy based on customer requirement/Tier1 Catalogue. Review on Requirements and Test Cases. Plan and execute multiple level testing smoke test, L0/L1 testing, software in loop testing and vehicle testing for AD entry +/ Mid Designs test plans, test cases, test scenarios, scripts, or procedures with the target to ensure the best coverage of the requirements for features. Responsible for preparing consolidated test report with test coverage, Known issues, functional/nonfunctional test results, observations, and bugs Reprocess and analyze the events regression testing in application dataset from OEM project. Support team to test in vehicle the System integration OEM specific hardware, error guessing, configurability testing, issue reproducibility, exploratory and feature combining tests for ADAS SW platform for features like: o Adaptive Cruise Control o Autonomous Emergency Braking o Collision avoidance features (Lane Support System, Traffic Assist, Risk Mitigation Support) o Road Sign Information Documents systems-level defects, using a bug tracking system, and report defects to developers. Identifies, analyzes, troubleshoots, and documents problems with program function, output, or content. Develops testing programs that assess effectiveness of a new system or modification of an existing system. Assure that the project is developed according to Qualcomm quality standards. Preferred Qualifications: Bachelor's degree in Computer Science, Informatics or equivalent. Minimum of 7+ years of relevant work experience. Knowledge of CAN/Ethernet communication protocol experience with the associated tools form Vector (i.e. CANoe, CANalyzer, CANdela) and Star Corporation tools (i.e. Fl3X) Experience with flashing ADAS systems Familiarity with C, CAPL programming languages Excellent analytical skills Driver Certification Nice to have: Advanced pilot passenger vehicle tests driver certification Experience in designing test cases and test automation solutions. GIT knowledge Basic C++ Programming Python scripting Continuous Integration knowledge ISTQB certification Agile mindset and experience with SCRUM Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Oracle Siebel Enterprise Application Integration (eAI) Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will be responsible for developing and configuring software systems, either end-to-end or for specific stages of the product lifecycle. Your typical day will involve collaborating with various teams to ensure that the software solutions meet client requirements, applying your knowledge of technologies and methodologies to support project goals, and overseeing the implementation of best practices in software development. You will engage in problem-solving activities, ensuring that the systems are efficient and effective in meeting user needs while also mentoring team members to enhance their skills and capabilities. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with strategic objectives. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Siebel Enterprise Application Integration (eAI).- Strong understanding of software development methodologies.- Experience with integration patterns and best practices.- Familiarity with database management and data modeling.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 7.5 years of experience in Oracle Siebel Enterprise Application Integration (eAI).- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Warm Greetings from SP Staffing Services!!! We have an urgent opening from one of our MNC clients for the position below. Siebel Developer/ Contract to Hire and Face-to-Face Interview. Exp: 5 to 7 Yrs Location: Hyderabad Notice Period: Immediate JD: Thershold Band:7A. Siebel Integration: Hands on experience working as Siebel Developer with In-depth knowledge of Siebel Tools including configuration,scripting,workflows,Business Services, Siebel Order Management, DB SQL for customizing, Siebel Product Configuration, extending Siebel functionality. Familiarity with integration technologies and standards like web services, EAI and middleware Experience in performance tuning,troubleshooting and debugging application. Knowledge of database concepts PL/SQL Procedures. Experience working with Siebel Telecom Application preferably higher version with Siebel workspaces. Ability to work both independently and collaboratively in a team environment Excellent analytical, problem-solving and communication skills If you are interested please share your updated resume with preetha.m@spstaffing.in or 7358295265

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Siebel Configuration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and guidance to your team members while continuously seeking opportunities for improvement in application functionality and user experience. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor application performance and implement necessary enhancements. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Siebel Configuration.- Good To Have Skills: Experience with application integration techniques.- Strong understanding of business process modeling.- Familiarity with agile development methodologies.- Experience in troubleshooting and debugging applications. Additional Information:- The candidate should have minimum 5 years of experience in Oracle Siebel Configuration.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Analyst, Customer Relationship Management Function- Sales, Marketing & Sales Enablement Operations Location- Gurgaon/ Bangalore Employement Type- Fixed Term Contract Duration- 6 Months Why we need this role Understand Customer queries and disputes, provide resolution within agreed OKRs on Siebel Tracking system. Effective and regular communication with customer and stakeholders. Interaction with Colt customers and understand the service and business impact. Responsible for the integrity of the data within the recording system and provide high quality resolution for customer issues What you will do End to End ownership of resolving the tickets as per process guidelines/OKRs for Invoices, Payments enquiries raised by Customer. Resolve customer issues always following Colt standard processes. Ensure a right first time, accurate approach in resolving our customers issues. Provide proactive timely updates to both internal and external customer on the progress of the tickets. Ensure the results of NES surveys meet the expectations of Colt. Working towards delivering an effortless customer experience. Manage effective communication with internal and external customers on the progress of the tickets as per Colt standards in a simple and customer friendly terms. Feedback for any gaps and improvement in processes to management. Collaborate to build healthy relationship with all departments within Colt Good knowledge in workflow, dispute management and time utilization Prioritize the action on all the customer issues categorized under Top Dispute & Escalation. Ensure Ticket system / Resolution is updated with accurate and on real time basis to provide the progress of the ticket to the customer Short Description End to End ownership of resolving the tickets as per process guidelines/OKRs for Invoices, Payments enquiries raised by Customer. Skills Process Improvement Business Processes Contract Analysis Contract Administration Relationship Management Education A bachelor’s degree in Finance or Accounting or a relevant field What we offer you: Looking to make a mark? At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do. Instead, we employ people we trust, who come together across the globe to create intelligent solutions. Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want. We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better. Diversity and inclusion Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth. Most recently we have: Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages. Benefits Our benefits support you through all parts of life, for both physical and mental health. Flexible working hours and the option to work from home. Extensive induction program with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Program. Internal inclusion & diversity employee networks. A global network When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech.

Account verification handling for all NR customers Handling email communications Intra department coordination Inventory management for NRI business Customer on boarding support Support front end sales team Resolution of all service issues (complaints/escalations) Attrition control and account revival Job Requirements: Language proficiency-both Hindi and English and both written and verbal communication. Experience in handling customer complaints and services Graduate /Post Graduate/Diploma Knowledge about back end systems like BCIF, Siebel etc. Proficient inMS Office, (Word, Excel and PowerPoint). Self-starter & Service Oriented Work as Team & support function Willingness to work in shifts

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Analyst, Customer Relationship Management Function- Sales, Marketing & Sales Enablement Operations Location- Gurgaon/ Bangalore Employement Type- Fixed Term Contract Duration- 6 Months Why we need this role Understand Customer queries and disputes, provide resolution within agreed OKRs on Siebel Tracking system. Effective and regular communication with customer and stakeholders. Interaction with Colt customers and understand the service and business impact. Responsible for the integrity of the data within the recording system and provide high quality resolution for customer issues What you will do End to End ownership of resolving the tickets as per process guidelines/OKRs for Invoices, Payments enquiries raised by Customer. Resolve customer issues always following Colt standard processes. Ensure a right first time, accurate approach in resolving our customers issues. Provide proactive timely updates to both internal and external customer on the progress of the tickets. Ensure the results of NES surveys meet the expectations of Colt. Working towards delivering an effortless customer experience. Manage effective communication with internal and external customers on the progress of the tickets as per Colt standards in a simple and customer friendly terms. Feedback for any gaps and improvement in processes to management. Collaborate to build healthy relationship with all departments within Colt Good knowledge in workflow, dispute management and time utilization Prioritize the action on all the customer issues categorized under Top Dispute & Escalation. Ensure Ticket system / Resolution is updated with accurate and on real time basis to provide the progress of the ticket to the customer Short Description End to End ownership of resolving the tickets as per process guidelines/OKRs for Invoices, Payments enquiries raised by Customer. Skills Process Improvement Business Processes Contract Analysis Contract Administration Relationship Management Education A bachelor’s degree in Finance or Accounting or a relevant field What We Offer You Looking to make a mark? At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do. Instead, we employ people we trust, who come together across the globe to create intelligent solutions. Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want. We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better. Diversity and inclusion Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth. Most Recently We Have Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages. Benefits Our benefits support you through all parts of life, for both physical and mental health. Flexible working hours and the option to work from home. Extensive induction program with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Program. Internal inclusion & diversity employee networks. A global network When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech.

Location Mumbai, Maharashtra, 400063 Category Sales Job Type Full time Job Id 1190532 No Sales Specialist This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Job Family Definition: Sales Specialists & Consultants are product, services, software or solution specialists that are responsible for leading pursuit in their assigned focus areas. Collaborates with and supports Account Managers and provides specialist expertise within the sales team. Drives proactive campaigns to build the pipeline, uses specialized knowledge and skills to prospect, qualify, negotiate and close opportunities. May have named accounts allocated, cover a designated geography, or may be allocated to one high-potential, competitive attack account. Management Level Definition: Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations. What you'll do: Responsibilities: Actively prospects within accounts to discover or cultivate solutions sales opportunities within area of technical specialty (in close cooperation with the account manager. Manage sales pipeline. Formulate and expand solutions to generate additional product or service attachments and up sell revenue. Certain roles may also sell through the channel. Establish a professional, working, and consultative, relationship with the client, by developing a core understanding of the unique business needs of the client within their industry. Work with the client up to IT management level. Contribute to building of the pipeline by generating leads and referrals and new customer opportunities within specialty area. May focus on growing contractual renewals for small-to-mid size accounts with limited complexity, to higher-total contract-value renewals. Interface with both internal and external/industry experts to anticipate customer needs and facilitate solutions development. Build sales readiness and reduce client learning curve through effective knowledge transfer in area of specialization. What you need to bring: Education and Experience Required: University or Bachelor's degree preferred. Demonstrated achievement of progressively higher quota, diversity of business customer and higher level customer interface. Detailed knowledge of key customer types or customers on given products. Typically 3-5 years of experience in specialty sales. Knowledge and Skills: In depth knowledge about product, service, solution and differentiators between own offerings and what competitor's offerings. Applies specialized technical product/service/ solution knowledge in working with account teams to screen and prioritize multiple leads for feasibility. Use knowledge in specialty, and consultative selling skills, to proactively help customers with making IT business decisions. Assesses solution feasibility from a technical and business perspective to determine "qualify-in"/"qualify-out" status Solid communication and presentation skills within IT at the manager level. Product demonstration, customer training, product installation skills. (for product specialty roles) Conceptualizes and articulates well-targeted solutions in area of specialty - product, service, solution - from proposal to contract sign- off. Have enough knowledge about a product, service or solution to be able to qualify a deal. Negotiates profitable deals so that the company can expand opportunities based on the existing business and increase the company's footprint and revenue. Opportunity prospecting as related to specialty area and in expanding existing client business, in order to generate leads/referrals to account team. Maintain knowledge of industry trends, associated solutions, and key partner/ISV solutions. Regular use of Siebel updating deal profile and forecasting accurately. Additional Skills: Accountability, Accountability, Active Learning (Inactive), Active Listening, Assertiveness, Bias, Building Rapport, Buyer Personas, Coaching, Complex Sales, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Interactions, Design Thinking, Empathy, Financial Acumen, Follow-Through, Growth Mindset, Identifying Sales Opportunities, Industry Knowledge, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 6 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #sales Job: Sales Job Level: Intermediate HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Work from Home or Kanpur Office-Exciting Openings: Lead/Manager IT Recruitment (ERP/CRM) and Client Acquisition Executive/Manager (IT/Non-IT/Healthcare) Position1: Lead /Manager IT Recruitment (ERP/CRM)_Work from Home or Kanpur Office Job Title: Lead /Manager IT Recruitment (ERP/CRM) Experience Required: 2 to 15 Years Location: Work From Office: Kanpur Work From Home: Available for candidates outside Kanpur Job Type: Full-Time Job Description: *We are seeking a passionate and experienced IT Recruiter Lead/Manager with a strong focus on ERP and CRM talent acquisition. *The ideal candidate should have 2 to 15 years of proven experience in recruiting for ERP (SAP, Oracle, Microsoft Dynamics (ERP modules), Infor CloudSuite, Workday etc.) and CRM (Salesforce, Siebel, Microsoft Dynamics 365 (CRM modules) etc.) roles. Key Responsibilities: *End-to-end recruitment for ERP & CRM positions. *Source candidates through various channels such as job portals, LinkedIn, and referrals. *Screen resumes and conduct initial interviews to assess technical fit. Requirements: *Minimum 1 year of hands-on experience in ERP and CRM recruitment. *Strong knowledge of different ERP/CRM platforms and related skill sets. *Excellent sourcing, screening, and negotiation skills. *Strong communication and interpersonal abilities. *Ability to manage multiple positions simultaneously and work in a fast-paced environment. ----------- Position2: Client Acquisition Executive/Manager (IT/Non-IT/Healthcare) – Work from Home or Kanpur Office Hi, We are expanding our Business Development team and looking for dynamic professionals to drive client acquisition across IT, Non-IT, and Healthcare verticals—all from the comfort of home. PFB the complete JD: Job Title: Client Acquisition Executive / Leader / Manager (Business Development) Experience Required: 1 to 20 Years Location: Work From Home (WFH) Industry: IT / Non-IT / Healthcare Employment Type: Full-Time / Remote Job Summary: We are seeking passionate and results-driven professionals to join our Business Development team. As a Client Acquisition Executive/Manager/Leader, you will be responsible for acquiring new clients across IT, Non-IT, and Healthcare domains, expanding business partnerships, and contributing to company growth. Key Responsibilities: *Identify and target potential clients across IT, Non-IT, and Healthcare verticals for staffing or service partnerships. *Generate leads via cold calling, LinkedIn, email campaigns, referrals, and networking. *Build and maintain strong client relationships with HRs, procurement heads, and decision-makers. *Understand client requirements and present customized service offerings. *Coordinate with internal recruitment teams to ensure timely and quality delivery. *Manage the entire sales cycle: prospecting, pitching, negotiations, closures, and onboarding. *Prepare proposals, presentations, contracts, and reports. *Meet or exceed monthly and quarterly revenue and acquisition targets. *Stay updated on industry trends and competitors’ strategies. Key Skills & Requirements: *1–20 years of relevant experience in business development, client acquisition, or sales (IT/Non-IT/Healthcare staffing preferred). *Strong communication, negotiation, and interpersonal skills. *Proven track record in lead generation and closing deals. *Ability to work independently and manage remote sales activities effectively. *Proficiency with CRM tools, LinkedIn Sales Navigator, MS Office, etc. *Self-motivated, target-oriented, and adaptable to a fast-paced work environment. Apply Now if you’re ready to take your career in business development to the next level! About Us: Are you ready to shape the future of global recruitment? We are a trailblazer in the staffing and recruitment industry, with over 25+ years of experience delivering top-tier talent solutions to leading organizations across India, USA, Canada, and other international markets. Our commitment to excellence and innovation has made us a trusted partner for businesses seeking talent that drives success. Join us, and become a key player in transforming the talent acquisition landscape while earning unparalleled growth and recognition. How to Apply: Are you ready to take your career to the next level and make a significant impact in the global staffing industry? Send your resume and a compelling cover letter outlining your experience, achievements, and growth strategy to [Email Address]. Let’s build a future of recruitment excellence—together. Thanks & Regards, Ashok Sachan Director Best InfoSystems Ltd. & Bestinfo Systems LLC Cell ( USA ): 475-293-6320 Cell ( India ) : 9811626895 E-mail : ashok@bestinfosystems.co.in https://www.linkedin.com/in/ashoksachan/

Please be informed : Who can join Immediate - Max 15 days apply, higher notice period not being considered. Siebel DeveloperExp Level : 5+ years Client : Product based in FinancialInterview Mode - 2 rounds VirtualWork Location : Hyderabad & Bangalore (Hybrid - 3 days work from office)Full time and permanent with TechStar Group' deployed to Client Job Description : - Proficiency in Siebel (Mandatory skill) is vital for participating in critical development and support activities.- Strong experience in Siebel Configuration to develop and maintain customized application setup necessary for client needs.- Expertise in Siebel EAI for seamless integration of Siebel CRM applications with third-party systems to ensure cohesive functionality.- Competence in Siebel Workflow to automate and manage complex business processes efficiently within the Siebel environment.- Solid understanding of Siebel Scripting to enhance application functionality and meet business requirements effectively.- Knowledge of Siebel Open UI for crafting robust user interfaces that enhance user interaction and streamline processes.- Experience in Siebel Integration to facilitate effective integration strategies across various software applications and databases.- Understanding of Siebel EIM to execute and manage data migration processes robustly and reliably. Roles and Responsibilities : - Collaborate with cross-functional teams to design, develop, and implement Siebel CRM solutions that align with business requirements.- Analyze and convert business needs into detailed design specifications and solutions using Siebel Tools.- Lead Siebel system configuration, workflow management, and scripting tasks to customize solutions tailored to specific -business needs.- Conduct technical troubleshooting and provide robust solutions for all Siebel-related technical issues encountered by users.- Maintain and support Siebel application environments, ensuring high performance and availability.- Integrate Siebel applications with other business systems using EAI, EIM, and other integration tools, as required.- Implement GUI components and enhance user interfaces using Siebel Open UI to improve user experience.- Document and report on project progress, roadblocks, and updates to stakeholders and management teams regularly.- Experience in applications development, with at least 4-8 years experience in a Siebel Development.- Extensive background across multiple Siebel modules with recent experience in Siebel Telecommunication Application- Understanding of Siebel Architecture- Siebel Product and Pricing- Siebel EAI- Experience in configuration modules, Scripting, WF etc..- Siebel Data model and building & debugging sql procedures- Knowledge of Data validation manager and its components.- Experience in building Siebel Business process and debugging of Workflow issues.- Knowledge of Siebel vanilla Modules of Siebel Telecommunication application.- Siebel Configuration- Good knowledge & work experience on Account & Contact management- Good knowledge & work experience on Assistant Agent Billing Care- Siebel CRM Scripting /Open UI- CRM order Management & EAI- Siebel Workforce management- Siebel PRM/ Dealer management,- Siebel Field Service- Siebel BI Publisher Reports- Siebel Version 20.xxxx and above experience should be preferred- Telco Experience is must- Good to have RODOD Implementation knowledgePlease be informed : Who can join Immediate - Max 15 days apply, higher notice period not being considered.

Job Title - S&C GN Strategy OM&OD-Manager Management Level:Manager Location:Bangalore, Gurgaon and Mumbai Must have skills: experience in management consulting with focus on shared services / GBS / functional operating models, in shared services design , global operating models , organization structuring , or large-scale transformation programs. Good to have skills valuation, Proven experience in shared services design, global operating models, organization structuring, or large-scale transformation programs. Job Summary :As part of a high-performing strategy team, you will work with leading global and local clients to co-create agile, resilient, and data-driven operating models that align with evolving business strategies and future-of-work trends. You will play a key role in shaping client transformation journeys, managing senior stakeholder relationships, and mentoring junior team members. Roles & Responsibilities: Lead client engagements in shared services design, operating model development, and organizational redesign. Drive data-driven strategy and workforce transformation initiatives. Translate business strategy into actionable operating models and transformation roadmaps. Leverage analytics and visualization tools to generate insights and recommendations. Collaborate stakeholders as a trusted advisor. Mentor and develop junior team members, fostering a culture of inclusivity and continuous learning. Strengthen relationships with global client teams to identify value opportunities Professional & Technical Skills: Ability to demonstrate high integrity and credibility Database management skills (MS Access) Expertise in designing target operating models (TOM) and enterprise-wide organizational structures. Strong understanding of global business services (GBS) and shared services frameworks. Experience in job architecture redesign and role clarity initiatives. Ability to align organizational structures with business strategy and digital transformation goals. Additional Information: Practice :Operating Model & Organization Design I Areas of Work: Operating Model; Organization Design; Job Architecture Re-Design; Shared Services Design and Implementation; Location Strategy | The Operating Model and Organization Design is part of Accentures Business Strategy Practice and focuses on advancing our clients key strategic priorities and objectives. We help our clients architect agile operating models embracing future of work, workforce and workplace powered by transformational technology, ecosystems, and analytics utilizing Accentures best-in-class methodology. About Our Company | Accenture (do not remove the hyperlink)Qualification Experience:Post MBA - 6+ years of relevant experience in management consulting with focus on shared services / GBS / functional operating models. Educational Qualification:MBA from a tier 1 institute

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Siebel Environment Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and troubleshooting to ensure that the applications function as intended, contributing to the overall success of the projects you are involved in. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Siebel Environment Management.- Strong understanding of application development methodologies.- Experience with application testing and debugging techniques.- Familiarity with database management and integration.- Ability to work collaboratively in a team-oriented environment. Additional Information:- The candidate should have minimum 3 years of experience in Oracle Siebel Environment Management.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education