Posted:3 days ago|
Platform:
On-site
Full Time
Role Summary:
To ensure efficient and timely service delivery, maintaining high standards of quality and customer satisfaction at the service center.
Key Responsibilities:
Address and resolve concerns of walk-in customers in a courteous manner
Perform initial-level examination and diagnosis of customer complaints
Accurately enter job details into POS and prepare job sheets
Handle customer complaints professionally, ensuring timely resolution
Manage spare parts inventory effectively and ensure proper stock levels
Coordinate product transfers from Head Office to brand outlets
Support the Customer Relations Executive (CRE) in maintaining and updating the customer database
Qualification & Experience:
Minimum 1 year of experience in a customer service or service center environment
Basic technical understanding of products and service processes is an added advantage
Proficiency in using POS software and MS Office applications
Good communication skills and a customer-first attitude
Educational Qualification: Minimum Higher Secondary; Diploma or Graduation preferred
Job Type: Full-time
Pay: Up to ₹20,000.00 per month
Schedule:
Work Location: In person
Swiss Group India Pvt Ltd
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
2.4 - 2.4 Lacs P.A.
Chennai, Tamil Nadu, India
Experience: Not specified
Salary: Not disclosed
Experience: Not specified
1.44 - 1.8 Lacs P.A.
Bengaluru
Experience: Not specified
2.4 - 2.4 Lacs P.A.
Malappuram
Salary: Not disclosed
Experience: Not specified
0.2 - 0.2 Lacs P.A.
Cannanore
Experience: Not specified
0.14 - 0.2 Lacs P.A.
Experience: Not specified
0.2 - 0.2 Lacs P.A.
2.4 - 2.4 Lacs P.A.
Chennai, Tamil Nadu, India
Experience: Not specified
Salary: Not disclosed
