Shop Manager

Job Title: Retail Shop Manager

Location: Orbit Signature Walk, VIP Road, Zirakpur
Job Type: Full-Time
Experience: 3–5 years

About the Role:

We are looking for a dynamic and results-driven Retail Shop Manager to lead operations at our store in Orbit Signature Walk, Zirakpur. The ideal candidate will be responsible for delivering excellent customer experiences, managing store staff, achieving sales targets, and ensuring smooth daily operations.

Key Responsibilities:

• Oversee the daily operations of the shop, ensuring all processes run efficiently.
• Lead and motivate a team of sales associates to achieve and exceed sales targets.
• Monitor inventory levels, stock management, and merchandise display.
• Ensure excellent customer service is delivered at all times.
• Handle customer queries, feedback, and complaints in a professional manner.
• Train new employees and conduct regular staff performance evaluations.
• Prepare sales reports and provide insights for performance improvement.
• Maintain the cleanliness, safety, and security of the shop.
• Ensure compliance with all company policies and procedures.

Requirements:

• Proven experience (3–5 years) in retail management or a similar role.
• Strong leadership, interpersonal, and communication skills.
• Excellent organizational and problem-solving abilities.
• Ability to work flexible hours, including weekends and holidays..
• Proficiency in using POS systems and MS Office applications.

Benefits:

• Competitive salary + performance-based incentives
• Opportunities for professional growth
• Dynamic work environment in a high-traffic retail location

Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Commission pay

Work Location: In person

Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Performance bonus

Work Location: In person