ServiceNow SLO Consultant

About Atos

Atos is a global leader in digital transformation with c. 78,000 employees and annual revenue of c. € 10 billion. European number one in cybersecurity, cloud and high-performance computing, the Group provides tailored end-to-end solutions for all industries in 68 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea) and listed on Euronext Paris.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

Role: ServiceNow SLO Consultant
Location: Pune / Mumbai / Bangalore / Chennai

Skills Required:

• Over 3 years of hands-on experience in ServiceNow Administration, Development, and Upgrade Support, including day-to-day 2nd and 3rd line support and implementation of core ServiceNow modules.
• Proven expertise in ServiceNow modules such as Incident Management, Problem Management, Change Management, and CMDB.
• Experience with the ServiceNow SLO (Service Level Objective) module is must.
• Strong analytical and scripting skills across Client and Server-side scripting.
• Demonstrated ability to support and manage ServiceNow platform upgrades, ensuring minimal disruption and full compatibility with customizations.

Certifications:

• Servicenow Certified System Administrator (must)
• Certified in ServiceNow One Supplier Portal/Supplier Lifecycle Operations (OSP/SLO) module (must)
• Servicenow Certified Implementation Specialist (ITSM, ITOM, EM) - good to have

Our Offering:

• Global cutting-edge IT projects that shape the future of digital and have a positive impact on environment.
• Wellbeing programs & work-life balance - integration and passion sharing events.
• Attractive Salary and Company Initiative Benefits
• Hybrid work culture.