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Home
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Jobs in Coimbatore
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Xnovaq India
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ServiceNow ITOM Developer

ServiceNow ITOM Developer

4 - 8 years

|

18 - 20 Lacs

Posted:6 days ago| Platform:

Apply

Skills Required

ITOM Servicenow Servicenow Development

Work Mode

Remote

Job Type

Full Time

Job Description

Job Summary:

ServiceNow ITOM Developer

Key Responsibilities:

Develop, configure, and maintain ITOM modules in ServiceNow, especially:

Discovery
Service Mapping
Event Management
CMDB integration and health

Integrate with various infrastructure and monitoring tools (e.g., SolarWinds, Nagios, SCOM, etc.)
Collaborate with platform architects, ITSM/CMDB teams to ensure data accuracy and compliance
Customize patterns and probes for accurate infrastructure discovery
Create and manage MID Server configurations and troubleshooting
Support ongoing enhancement and optimization of ITOM processes and dashboards
Maintain proper documentation and follow ITIL practices

Required Skills:

3 to 6 years of hands-on experience in
ServiceNow ITOM
Strong experience in
ServiceNow Discovery
,
CMDB
, and
Service Mapping
Knowledge of
Event Management
and integration with monitoring tools
Familiarity with
MID Server installation
and troubleshooting
Good understanding of network topologies, cloud infrastructure (AWS, Azure), and on-prem environments
Proficiency in
JavaScript
,
Glide API
, and
REST/SOAP Integrations
Experience with
CMDB data models
and
CI class structures

Preferred Qualifications:

ServiceNow Certified Implementation Specialist – ITOM
Experience with Agile/Scrum methodology
Basic scripting and automation experience (PowerShell, Python, etc.)
Exposure to other ServiceNow modules (e.g., ITSM, SecOps) is a plus

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