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Capgemini
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ServiceNow ITOM Developer

ServiceNow ITOM Developer

Capgemini

7 - 12 years

20 - 35 Lacs

Pune Chennai Bengaluru

Posted:1 week ago| Platform:

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Skills Required

Servicenow Servicenow Development Itom IT Operations Management CMDB Event Management Servicenow Discovery

Work Mode

Hybrid

Job Type

Full Time

Job Description

Job Summary :

Responsibilities:

Configure and customize ITOM modules and workflows.
Develop integrations using APIs, MID servers, and other tools.
Optimize CMDB for accurate asset and service data.
Troubleshoot ITOM configurations and ensure system performance.
Collaborate with stakeholders to align ITOM solutions with business needs.

Qualifications:

Bachelor's degree in IT or related field.
3+ years of ServiceNow ITOM experience (Discovery, Service Mapping, Event Management).
Proficient in scripting (JavaScript, PowerShell, Python).
Strong knowledge of ITIL, APIs (REST/SOAP), and IT infrastructure.

Preferred Skills:

ServiceNow ITOM certification.
Experience with cloud platforms (AWS, Azure, GCP).
Familiarity with DevOps tools.

Key Skills:

ITOM module configuration and CMDB optimization.
Integration development and API usage.
Troubleshooting and performance tuning.

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