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Servicenow Developer (ITSM + CSM)

Servicenow Developer (ITSM + CSM)

Talent Sketchers

5 - 10 years

15 - 20 Lacs

Pune

Posted:4 days ago| Platform:

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Skills Required

ITSM CSM Servicenow Developer CSS Now Assist XML Javascript HTML Virtual Agent Configuration glide Jelly

Work Mode

Remote

Job Type

Full Time

Job Description

Designation

Experience

Work Mode:

Mandatory skills: ITSM + CSM

Basic Qualifications:

5+ years of experience in ServiceNow implementations and optimizations
4+ years of experience in the delivery and implementation of ServiceNow ITSM core module
3+ years of experience in ITSM and CSM Pro.
Experience in Now Assist and Virtual Agent configurations.
Experience developing implementation plans in ServiceNow
Knowledge of HR functions, processes, and best practices will be preferred

Preferred Qualifications:

Experience in Project Management

Experience with a full ITSM, and CSM suite implementation

Job Requirements

Minimum 5+ years of ServiceNow development experience.
CSA/CAD certifications
CIS-ITSM certification
CIS-CSM certification
Strong knowledge of JavaScript and Custom Applications.
Experience customizing ServiceNow using: Forms, UI Policies, Client Scripts, Workflows, UI Actions, Business Rules, Script Includes, Inbound Actions.
Extensive hands-on experience with web-based languages: JavaScript, CSS, Jelly, XML, HTML, and Glide.
Proficiency in integrating ServiceNow with third-party tools via SOAP/REST APIs.
Experience in agile development environments.
Strong understanding of ITIL practices and their application in ITSM and CSM solutions. Proven ability to deliver end-to-end solutions for ITSM and CSM requirements.
Excellent communication and presentation skills

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