8 Now Assist Jobs

Designation : Servicenow Developer (ITSM + CSM) Experience : 5+ Years Work Mode: Remote Notice Period: Immediate Joiners/ Serving Notice Period Job Description : Mandatory skills: ITSM + CSM Basic Qualifications: 5+ years of experience in ServiceNow implementations and optimizations 4+ years of experience in the delivery and implementation of ServiceNow ITSM core module 3+ years of experience in ITSM and CSM Pro. Experience in Now Assist and Virtual Agent configurations. Experience developing implementation plans in ServiceNow Knowledge of HR functions, processes, and best practices will be preferred Preferred Qualifications: Experience in Project Management Experience with a full ITSM, and CSM suite implementation Job Requirements Minimum 5+ years of ServiceNow development experience. CSA/CAD certifications CIS-ITSM certification CIS-CSM certification Strong knowledge of JavaScript and Custom Applications. Experience customizing ServiceNow using: Forms, UI Policies, Client Scripts, Workflows, UI Actions, Business Rules, Script Includes, Inbound Actions. Extensive hands-on experience with web-based languages: JavaScript, CSS, Jelly, XML, HTML, and Glide. Proficiency in integrating ServiceNow with third-party tools via SOAP/REST APIs. Experience in agile development environments. Strong understanding of ITIL practices and their application in ITSM and CSM solutions. Proven ability to deliver end-to-end solutions for ITSM and CSM requirements. Excellent communication and presentation skills

You will be responsible for designing, developing, and implementing solutions on the ServiceNow platform that improve business efficiency and user experience. Working with client stakeholders to document baseline, working with a team of both functional and technical consultants through requirements gathering and sprint design sessions for the ServiceNow applications. Developing detailed implementation plans for deploying the ITSM, CSM Pro Module Implementation including establishing key milestones, and finalizing budget/scope and high-level architecture. Supporting the iterative configuration of the ServiceNow application, engaging stakeholders to conduct reviews through joint design sessions. Assisting with executing system validation, preparing the organization for the transition, and ensuring readiness for deploying the Application build into production. Forging strong relationships with both the clients and project teams that will contribute to your growth and development. Basic Qualifications: - 5+ years of experience in ServiceNow implementations and optimizations. - 4+ years of experience in the delivery and implementation of ServiceNow ITSM core module. - 3+ years of experience in ITSM and CSM Pro. - Experience in Now Assist and Virtual Agent configurations. - Experience developing implementation plans in ServiceNow. - Knowledge of HR functions, processes, and best practices will be preferred. Preferred Qualifications: - Experience in Project Management. - Experience with a full ITSM and CSM suite implementation. Job Requirements: - Minimum 5+ years of ServiceNow development experience. - CSA/CAD certifications (Compulsory). - CIS-ITSM certification (Compulsory). - CIS-CSM certification (Compulsory). - Strong knowledge of JavaScript and Custom Applications. - Experience customizing ServiceNow using: Forms, UI Policies, Client Scripts, Workflows, UI Actions, Business Rules, Script Includes, Inbound Actions. - Extensive hands-on experience with web-based languages: JavaScript, CSS, Jelly, XML, HTML, and Glide. - Proficiency in integrating ServiceNow with third-party tools via SOAP/REST APIs. - Experience in agile development environments. - Strong understanding of ITIL practices and their application in ITSM and CSM solutions. Proven ability to deliver end-to-end solutions for ITSM and CSM requirements. - Excellent communication and presentation skills.,

As a ServiceNow AI Developer/Consultant, you will be responsible for designing and implementing intelligent workflows and AI-powered features on the ServiceNow platform. Your role will involve leveraging your expertise in ServiceNow development along with a solid understanding of AI/ML technologies like predictive intelligence, Virtual Agent, and Natural Language Understanding (NLU). Your key responsibilities will include designing and implementing AI features such as Virtual Agent, Predictive Intelligence, and NLU within the ServiceNow environment. You will also be tasked with configuring and customizing ServiceNow modules such as ITSM, CSM, HRSD, or FSM with AI-driven enhancements and integrating external AI platforms like OpenAI or Azure AI for advanced use cases. Collaboration with stakeholders to identify opportunities for AI automation and efficiency improvements will be a crucial aspect of your role. Setting up and fine-tuning Now Assist and related capabilities within the ServiceNow ecosystem, developing Virtual Agent topics and decision trees, and implementing predictive models using ServiceNow's Predictive Intelligence are among the key tasks that you will handle. Moreover, you will create, manage, and test custom ML solutions within ServiceNow Studio or via APIs, ensuring high-quality documentation, test coverage, and governance of AI models and features. It will be essential for you to stay abreast of the latest trends in ServiceNow and AI, keeping up with new releases and best practices in the field.,

ServiceNow GenAI Architect / Lead Developer with 79 years of experience to lead AI-driven initiatives within the ServiceNow platform. This remote, full-time contractual role focuses on integrating Azure OpenAI with ServiceNow, implementing Now Assist modules, and enhancing ITSM/ITOM workflows using GenAI. The ideal candidate will architect and deliver scalable solutions that automate ticket summaries, knowledge article generation, and improve productivity through AI-enabled automation. Prior experience with Now Assist and Azure OpenAI is essential. Locations : Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune,Remote

ServiceNow GenAI Architect / Lead Developer with 7-9 years of experience to lead AI-driven initiatives within the ServiceNow platform. This remote, full-time contractual role focuses on integrating Azure OpenAI with ServiceNow, implementing Now Assist modules, and enhancing ITSM/ITOM workflows using GenAI. The ideal candidate will architect and deliver scalable solutions that automate ticket summaries, knowledge article generation, and improve productivity through AI-enabled automation. Prior experience with Now Assist and Azure OpenAI is essential. Locations : Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote.

Job Description: The person should be experienced in designing, Implementing, solution various ServiceNow related applications and modules. Must possess technical knowledge and hands on experience on ITSM, Virtual Agent, CMDB. Good to have ITAM and HRSD. Key Responsibilities Will lead team ServiceNow developers and Testers Support and maintain all technical aspects of ServiceNow platform. Design and Develop OOTB and custom application on ServiceNow platform with primary focus on ITSM development Owns the requirement gathering sessions collaborating with various stakeholders. Customer and internal Demos Conduct technical training sessions for team members Convert user stories into technical solutions. Possess the ability to work independently with minimal management supervision Testing of new and existing functionality Documentation of new and existing process Train end users/stakeholders Experience and Skills Required 8+ years of experience in developing application using ServiceNow platform (Development & administration) Must have a lead a team in technical capacity Must have strong expertise on ITSM, CMDB, Virtual Agent and Now Assit Experience with Now mobile app. Extensive experience creating custom Widget using html, CSS, bootstrap , AngularJS, Server Side scripting, Jelly Script, jQuery Should have experience in integrations including AD, MID Server and third party tools using web services, SOAP, REST, etc. Experience of Scoped application and Service Portal Should have good understanding about domain separation Excellent Analytical, Logical, communication and problem-solving skills Should have ServiceNow CSA (Certified System Administrator) ServiceNow Certified Application Developer Must have Certificatoins: CIS-ITSM; CAD

ServiceNow Now Assist, Open AI Integration with ServiceNow ITSM,ITSM & CSM,workflows, UI policies, business rules, and UI actions,Write and modify scripts in JavaScript (both client and server-side),Open AI Integration

Job Description Servicenow Architect to have a platform wide understanding, how apps integrate , knowledge on new workspace UI Manual playbooks, workforce- nothing is automated currently. Architects need to support in automation. Implementation / Integration support for Servicenow MS Teams integration Experience is “NowAssist” related support to simplify the work of analyst