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TESTQ
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ServiceNow Architect

ServiceNow Architect

TESTQ

7 - 12 years

9 - 14 Lacs

Bengaluru

Posted:3 days ago| Platform:

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Skills Required

Performance tuning Stakeholder Engagement Usage Leadership development PDF JDBC business rules MS Word data visualization Analytics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hire Top Talents from Largest Talent Network | TESTQ. TQUKI0447_4530 - ServiceNow Architect

Required Skills & Qualifications:

7+ years of experience in ServiceNow development and architecture.
Proven expertise in ServiceNow integrations (REST, SOAP, JDBC, IntegrationHub).
Strong knowledge of Performance Analytics, Reporting, and Data Visualization.
Experience with ServiceNow performance tuning and instance optimization.
Familiarity with Flow Designer, Business Rules, Client Scripts, UI Policies, and Script Includes.
Experience in setting up governance models and processes for citizen development.
Excellent communication, leadership, and mentoring skills.
Hands-on experience in doing research and POC e.g. Translation, Mobile capabilities, extending platform for Global audience (access, governance, controlling customizations etc.

Platform Leadership & Development

Lead end-to-end technical design and implementation of Platform capabilities
Architect and implement complex integrations using REST/SOAP APIs, JDBC, MID Servers, Integration Hub, and Transform Maps.
Oversee development best practices, code reviews, and ensure adherence to ServiceNow development standards.

Performance Analytics & Data-Driven Decision Making

Guide the team in leveraging Performance Analytics to build actionable dashboards and KPIs.
Analyse platform usage and performance data to drive data-informed decisions.
Collaborate with business stakeholders to define meaningful metrics and ensure alignment with strategic goals.

Platform Optimization & Tuning

Conduct performance tuning of the ServiceNow platform including script optimization, query tuning, and instance health checks.
Proactively identify and resolve performance bottlenecks and scalability issues.

Citizen Developer Enablement

Assist in enhancing processes, governance and tools to support low-code/no-code development while maintaining platform integrity and security.
Mentor and support citizen developers in building compliant and efficient applications.

Collaboration & Stakeholder Engagement

Work closely with architects, business analysts, and project managers to translate business requirements into technical solutions.
Act as a technical advisor and escalation point for complex issues.

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We can only accept MS Word and PDF format under 10 MB

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