ServiceNow Architect

Key Skills & Competencies:

• Min 10 years of IT experience with proven ServiceNow Product knowledge
• 3+ years of experience as a ServiceNow Solution/Technical Architecture with implementing SaaS/PaaS Solution on specific cloud architecture
• Experience in multiple end-to-end ServiceNow implementations across all modules , ITSM, ITOM, HRSD and CSM.
• Strong experience in integrating ServiceNow to several other applications using SOAP/REST
• Mandatory ServiceNow certifications - Certified System Administrator, Certified Application Developer, Implementation Specialist in 2 or more of these modules -

ITSM/HRSD/CSM/FSM/ITBM/Discovery/Service Mapping/GRC/SIR/PPM/Cloud Management Core Responsibilities:

• Handle architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture
• Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations
• Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models
• Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation
• Implement complex ServiceNow solutions for our clients in all applications/modules such as, ITSM, ITOM, HRSD and CSM.
• Lead & investigate complex technical issues and review code as required
• Account for possible project challenges on constraints including, risks, time, resources and scope
• Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks
• Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions
• Provide expert guidance for best practices related to ServiceNow administration

Key Skills & Competencies:

• Min 10 years of IT experience with proven ServiceNow Product knowledge
• 3+ years of experience as a ServiceNow Solution/Technical Architecture with implementing SaaS/PaaS Solution on specific cloud architecture
• Experience in multiple end-to-end ServiceNow implementations across all modules , ITSM, ITOM, HRSD and CSM.
• Strong experience in integrating ServiceNow to several other applications using SOAP/REST
• Mandatory ServiceNow certifications - Certified System Administrator, Certified Application Developer, Implementation Specialist in 2 or more of these modules -

ITSM/HRSD/CSM/FSM/ITBM/Discovery/Service Mapping/GRC/SIR/PPM/Cloud Management Core Responsibilities:

• Handle architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture
• Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations
• Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models
• Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation
• Implement complex ServiceNow solutions for our clients in all applications/modules such as, ITSM, ITOM, HRSD and CSM.
• Lead & investigate complex technical issues and review code as required
• Account for possible project challenges on constraints including, risks, time, resources and scope
• Work closely with project management teams to successfully monitor technical progress of ServiceNow implementations and maintenance/administration tasks
• Design ServiceNow technical solutions and also provide detailed specifications for those proposed solutions
• Provide expert guidance for best practices related to ServiceNow administration