Service Engineer

Job Title: HVAC Service Engineer

Department: Applied Service (Ahmedabad)

Job Summary: The primary responsibility of the HVAC – chiller Specialist Engineer is to manage major technical services York chillers. This includes attending to breakdown complaints, conducting root cause analysis, troubleshooting, and performing preventive maintenance on York chillers' electronic components, Mechanical components, The ideal candidate will have hands-on experience with chiller services and will ensure customer satisfaction through excellent service and relationship management.

Key Responsibilities:

• Handle major medchanical/electriucal, Instruments & technical cases for York chillers.
• Attend to breakdown complaints and perform root cause analysis.
• Troubleshoot and perform preventive maintenance of York chillers.
• Maintain strong customer relationships and ensure utmost customer satisfaction.
• Generate L&M business and ensure timely completion of all activities as per the contract scope of work.
• Work with Johnson Controls (York) products and other JC controls products.
• Lead technical efforts in expanding the existing service business and creating L&M opportunities for growth.

Required Qualifications:

• 5+ years of experience in chillers specially with chillers.
• Hands-on experience in handling and troubleshooting of chillers ,electronics and VFD equipment.
• Technical skills in chillers, especially in screw and centrifugal chillers.
• Strong customer focus and excellent communication skills.
• High integrity and trustworthiness.
• Ability to organize and prioritize tasks effectively.
• Interpersonal savvy and action-oriented mindset.

Preferred Qualifications:

• Experience with York chillers or a similar position with another OEM.
• Familiarity with York Chillers products.
• Proven track record of generating L&M business.

Skills and Competencies:

• Technical skills in screw and centrifugal chillers
• Strong interpersonal skills.
• Action-oriented approach.
• Organizational skills.
• Customer-focused attitude.
• Excellent communication skills.
• Integrity and trust.