3 - 18 years

5 - 20 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Japanese NL4 certified; familiar with ITSM process

 

Working Hours:

Shift 1 – 2.30 PM IST to 11 PM IST

Shift 2 – 10.30 PM IST to 6 AM IST

 

On-call Support on Sat & Sun



  • 3Years experience in Japan client communication and translation skills
  • Excellent written & verbal communication skills in Japanese Language
  • Japanese NL4 certified and familiar with IT terminologies
  • Efficient in Japanese to English and English to Japanese translations
  • Follow SOPs to address Application & Infrastructure issues
  • Participate in Major Incident Management for Critical issues
  • Collaborate with customer stakeholders, IT L2 support team
  • Familiar and experienced on ITIL Processes - Good to have

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First Meridian Business Services

Business Services / Technology Solutions

Metropolis

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