Service Desk Hiring | Global MNC | Hyderabad | CTC upto 6LPA!!

0 - 5 years

3 - 6 Lacs

Posted:5 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring Now: International Voice(Service Desk) | Hyderabad | Global MNC

About Us You & I Consulting

We are a premium talent partner to

Location: Hyderabad (Work from Office)

Open Roles:

Service Desk

To Schedule Your Interview Kindly Call Or whtapp on the below mentioned number now :-

Contact Person - Rit - (7047160133)

*Required Min 0 to 5 years of technical Skill Set Desktop & Technical troubleshooting knowledge

*Qualification- Min. Graduation in any stream, 10+2 with Exp

Requires exceptional verbal and written communication skills as well as strong customer service and interpersonal skills

Key Skills Required:

IT Service Desk experience 0-5yrs

Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS-Office etc.)

Understanding of Windows 7 & 10 operating system

Assisting with configuring/troubleshooting of Software and Hardware

Experience working with ServiceNow to log, track, close tickets

Experience in resolving IT issues via phone/email/chat

Excellent telephone etiquettes and customer service

Excellent troubleshooting skills

Knowledge of Microsoft based operating systems with emphasis on Windows X

Experience with using and troubleshooting Outlook within a network environment (permissions, calendar sharing, delegation, Windows laptop & Mac books, Desktop, Multi-functional devices (MFD) , Mobile & Tablets)

Willingness to work in any shifts including night shifts and weekends

Accountable to answer customer requests and assisting customer either by over the phone, email, chat or Web

Should be flexible for voice support

Basic knowledge about Systems, backup and Network

*Work From Office (only)

To Apply Call on Rit - (7047160133) / Or Whatsapp on the same Number with your details in the below mentioned format

***Though We Try and Answer The Calls Immediately, but Due to Heavy Call Flow The Below Numbers Might Be Busy At Times. In case you find the number busy, please WhatsApp your details to us in the below format: - Rit - (7047160133)

Name-

Mobile number -

Mail -

Highest Qualification

Highest qualification University Name

Total work experience -

Date of birth-

Current Organization-

Preferred Location

Last CTC-

Expected CTC:

*Interested candidates can even refer their friends or relatives provided the criteria *FOR interview Call Now our HR Specialist: @ ** Rit - (7047160133) (call or WhatsApp)

Note:

Referrals Welcome!

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YOU & I Consulting

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