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Service Advisor

Popular Mega Motors

0 - 3 years

0 Lacs

Calicut, Kerala

Posted:1 month ago| Platform: Indeed logo

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Skills Required

service schedule trading workflow technology software communication reimbursement planning

Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities Answer questions about service outcomes, schedule and book appointments, vehicle drop-off and vehicle pick-up Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their vehicle. Manage and oversee the dealership’s workflow and schedule. Call customers to advise them about service changes or vehicle pick-up times. Maintain positive customer relationships to ensure repeat business. Requirements and skills Proven work experience as a Service Advisor or similar role A strong understanding of automotive technology and the automotive industry Proficiency with industry-specific software Excellent customer service, interpersonal and communication expertise Strong organizational, decision-making and problem-solving skills Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Morning shift Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Calicut, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Experience: Service Advisor: 3 years (Preferred) Work Location: In person

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Service Advisor