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Cognizant
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Senior Systems Engineer

Senior Systems Engineer

Cognizant

2 - 6 years

0 Lacs

coimbatore tamil nadu

Posted:1 day ago| Platform: Shine logo

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Skills Required

dynatrace service now unix retail banking itil v4

Work Mode

On-site

Job Type

Full Time

Job Description

You are a Senior Systems Engineer with 2 to 4 years of experience, specializing in Dynatrace, ITIL V4, Service Now, and Unix in the context of Retail Banking. Your role involves working in rotational shifts without travel requirements. Your primary responsibility is to maintain and optimize systems for seamless operations. Your tasks include monitoring and ensuring the performance of systems through Dynatrace, providing support and troubleshooting for Unix-based systems, utilizing Service Now for incident management, and implementing ITIL V4 practices for enhanced service delivery. Collaboration with cross-functional teams, conducting system audits, maintaining documentation, and ensuring compliance with industry standards are crucial aspects of your role. You will participate in rotational shifts for 24/7 system support, assist in system upgrades and migrations, provide training to junior team members, and engage in continuous learning to stay updated with industry trends. Your contribution to the company's success lies in ensuring reliable and efficient system operations. Your qualifications include expertise in Dynatrace, ITIL V4 practices, Service Now, and Unix, with a preference for experience in Retail Banking. Strong problem-solving skills, attention to detail, and effective communication abilities are essential for this role. Certifications Required: - ITIL V4 Foundation Certification - Dynatrace Associate Certification,

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Senior Systems Engineer