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Senior Steward

0 years

2 Lacs

Posted:3 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Supervising Staff:Leading and mentoring a team of waiters, ensuring proper training, grooming, and performance.
  • Managing Service Operations:Overseeing the entire dining experience, from greeting guests and taking orders to serving food and beverages, and ensuring smooth transitions.
  • Customer Service:Addressing customer needs, handling complaints, and striving to exceed expectations.
  • Coordination:Collaborating with the kitchen staff to ensure timely order fulfillment and efficient service.
  • Maintaining Standards:Ensuring cleanliness, hygiene, and service standards are consistently upheld.
  • Reporting:Preparing daily reports, service checklists, and operational documentation.
  • Inventory Management:Monitoring inventory of service equipment and communicating needs to management.
  • Upselling:Promoting menu items and special offers to increase sales.

Job Types: Full-time, Permanent

Pay: ₹17,000.00 - ₹21,000.00 per month

Benefits:

  • Food provided
  • Provident Fund

Schedule:

  • Rotational shift

Supplemental Pay:

  • Yearly bonus

Work Location: In person

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