Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Bengaluru
>
Salesforce
>
Senior Solution Consultant

Senior Solution Consultant

Salesforce

5 - 10 years

30 - 35 Lacs

Bengaluru

Posted:3 days ago| Platform:

Apply

Skills Required

Business process Automation Test scripts Consulting Agile Scrum Asset management Financial services Logistics Salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

The Business Analyst/Senior Solution Consultant will be working directly with customers to meet their business needs. The Business Analyst/Senior Solution Consultant shall create detailed requirement documentation and coordinate development of comprehensive assets to run on the OmniStudio Platform.
Through the work on Salesforce Industries, the Business Analyst/Senior Solution Consultant shall become an expert in educating the customer about product capabilities, identifying gaps in the processes, and servicing customers via digital channels. They shall also develop leadership skills in Agile software development.

Your Impact

Salesforce Professional Services is looking for a Senior Solution Consultant. You will be serving as a strategic advisor and Salesforce product and platform guide to the company s largest, most complex enterprise customers. Here are some salient responsibilities the role entails -

Working closely with our customers, industry experts, product managers, and engineers to understand the business processes at a detailed level.
Participating in business process redesign, roadmap planning, and identifying touch points in multi-cloud implementations.
Participating in discussions with various levels of customer s IT business stakeholders.
Developing strong client relationships by building trust, rapport and positive working relationships with both internal and external stakeholders, and team members.
Working with internal and customer stakeholders to create prototypes, proof of concepts and sample mockups as a means of eliciting and defining business requirements.
Creating and owning user stories/business requirements documents as an outcome of the requirements gathering sessions, and detailing out the user stories in the agile sprints for the scrum team to work upon.
Collaborating with SFI s product and design teams to understand the best practices and create simple and elegant flows that deliver the functionality required
Utilising knowledge on OmniStudio tools, including OmniScript, FlexCards, Integration Procedures to rapidly construct dynamic, omni-channel interactions.
Attending daily stand-ups, story pointing meetings, sprint planning, and retrospectives to ensure progress on requests and removal of blockers.
As required, participating in the UAT and Go-Live process, including test planning, development of test scripts, testing logistics, test execution, and status reporting.
Collaborating with Salesforce Industries Product and Engineering teams to suggest enhancements in the tools from field implementation experience.
Analyzing the data requirements, structures and integration points of the process, and creating mapping to Salesforce Industry objects or external REST endpoints.
Identifying business process improvements and opportunities for automation.
Documenting work using flow charts, written descriptions, screenshots and videos.
Reacting to process and product related questions and escalating issues to the correct team or to the management as necessary.
Applying knowledge, skills and judgment to make decisions and resolve issues.
Maintaining a target billable utilisation aligned to the role.

Minimum Requirements

5+ years of experience in enterprise software as an analyst or product owner.
Demonstrated capability to understand business strategies and application objectives, and translate those requirements into effective process designs.
Excellent design skills, including the ability to critique visual elements and optimize user flows.
Experience in one or multiple domains of Financial Services Banking (retail, commercial, investment, mortgage lending and servicing), Insurance, Wealth & Asset Management
Excellent written and visual communication skills, with the ability to clearly document requirements and process assets using text, diagrams and videos.
Clear verbal communicator, with the ability to effectively interact in English.
Self-directed, with the ability to break down a complex process, assign actions, and manage progress toward a deadline.
Expertise in process modeling tools and best practices

Preferred Requirements

Bachelor s degree in a Technology, Engineering (any field) or a related quantitative subject area. Equivalent validated work experience in lieu of a degree will be considered
Confirmed results translating business user stories into technical requirements documents
Confirmed results leading customer and/or partner success
Relevant Salesforce certifications and consulting experience are strongly recommended

NOTE: By applying to the Solution Consultant posting, recruiters and hiring managers across the organization hiring Technical Consultant will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.

BENEFITS & PERKS

Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!
World-class enablement and on-demand training with Trailhead.com
Exposure to executive thought leaders and regular 1:1 coaching with leadership
Volunteer opportunities and participation in our 1:1:1 model for giving back to the community
For more details, visit https: / / www.salesforcebenefits.com /

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .

Posting Statement

More Jobs at Salesforce

Cloud Account Executive - Slack

Gurugram, Haryana

Experience: Not specified

Salary: Not disclosed

Territory Account Executive - Mulesoft - Healthcare Industry

Gurugram, Haryana

Experience: Not specified

Salary: Not disclosed

Territory Account Executive

Bengaluru, Karnataka

12 - 12 yrs

Salary: Not disclosed

Territory Account Executive - Mulesoft - FINS

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Manager - Accounting - Indirect Tax

Hyderabad, Telangana, India

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Salesforce

Software Development

San Francisco California

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Senior Solution Consultant